Business Analyst and Project Manager

Mission :  
As Project Manager, you will simultaneously manage several projects, from the preliminary study phase (proposal coordination) to the transfer phase to operational production. In this role, you will work closely with the relevant departments, the sub-program team, and our digital team coordinating the digitization of both planning and environmental permits. The Digital team consists of a Program Manager, an Analyst, a Change Manager, and a Test Coordinator. 

The main activities and deliverables related to this mission are: 

• Carry out or supervise the execution of a pre-analysis (proposal coordination): estimation of scope, technology, resources and budget. 
• Identify service providers, contacts and experts, define the project charter and define and implement the project organization; 
• Being responsible for the internal kick-off and the external kick-off with the client in order to understand their needs and environment; 
• Define tasks and deliverables (technical and documentary) and implement the project plan using an approach that involves short, rapid iterations focused on delivering value that meets customer needs (agile approach). A scrum master certification is an advantage; 
• Set up the project team and be the driving force behind it; 
• To be the single point of contact for the profession 
• Monitor projects (planning, budget, scope, risks) and manage changes; 
• To bring together all the people involved in the project; 
• Being able to help and be hands-on in the critical phases of the program (workload overload, approaching deadline) particularly in the implementation phase; 
• Coordinate and supervise the implementation, testing and training phases. 
• Ensure follow-up of production launch and provisional (MVP) and final (finished product which goes into 'maintenance') acceptance. 
• Ensure the completion of projects 
• Provide ad-hoc reporting at different levels; 
• Sharing knowledge and skills with other team members.

Skills

• Ability to share knowledge in project management
• Ability to explain technical aspects in simple terms
• Negotiation skills
• Knowledge of Gesper, Twice, Notice, Imio and Civadis back offices
• IT Project Management
• Resource management
• Proficiency in project management tools

Languages
French - Native

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As a Business Analyst, you will work closely with the assigned Chief Business Partner and the teams from both business lines, as well as all relevant stakeholders. 

In this context, your responsibilities are as follows: 

• Supporting the CDP (Certified Project Manager) responsible for managing the update of the new IT solution for the Mon Permis (My Permit) program in Wallonia, to ensure the solution's sustainability in the future. A tendering process for the solution may be requested.  
• Understanding the context and objectives of the ARNE and TLPE (Environment and Urban Planning and Land Use Planning) professions as well as aspects our digital.  
• Model business expectations by highlighting all data flows and exchanges between the various internal and external stakeholders in these processes. This analysis must be carried out across several departments and serve as the basis for a requirements document; 
• Define the functional and non-functional requirements of the solution to be implemented in agreement with the relevant business lines and the people from Digital involved in the project;
• If needed, support the testing team in facilitating workshops for analyzing and writing acceptance test scenarios with the business stakeholders; 
• When needed, support the testing team in writing validation test scenarios in accordance with the test and quality strategy written and validated by the program team's quality manager. Support business users in executing the written test scenarios. 
• Communicate and validate all deliverables with the relevant departments; 
• Acquire a comprehensive mastery of the profession (concept, jargon, rules); 
• Verify that the chosen solution meets the stated expectations; 
• Contribute to the smooth running of the project within the program; 

Activities  

• Prepare, facilitate and document the workshops with the profession 
• Coordinate with architects, POs, and other program analysts to ensure consistency in analysis. 
• Collaborate closely and proactively with the business lines involved in the project and their external partners 
• To model / create / maintain the requirements document and communicate it;
• To be proactive in proposing solutions with a view to simplification and resource sharing, taking into account project constraints and respecting stakeholders. 

Roles
Confirmed Business Analyst

Skills

• Team management skills
• Knowledge of presentation techniques/tools, training, application demonstration, and application documentation generation
• Knowledge and experience in application testing (ideally with a testing methodology)
• Experience writing specifications for complex IT solutions
• Experience and knowledge in the field of environmental permits (Decree, Process)
• Practical experience with JIRA/Confluence
• Significant experience, as a primary activity, as a functional analyst in complex IT projects

Languages
French - Native