Digital Transformation Manager
Il y a 20 heures
Brussels, Brussels-Capital, Belgique
NTek Software Solutions
Temps plein
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Context, Description & Mission Details
1. Introduction to CLIENT
CLIENT (Entreprise pour les Technologies de l'Information et de la Communication) is the IT operator for the Wallonia-Brussels Federation. As a public interest organization, CLIENT's mission is to design, develop, maintain, and upgrade information systems and technological infrastructures serving the administrations and institutions of the Wallonia-Brussels Federation.
A key player in the digital transformation of the French-speaking Belgian public sector, CLIENT operates in various fields such as:
• IT infrastructure management (networks, security, data centers, cloud),
• The development of custom business applications,
• Support for digital projects (functional analysis, UX/UI, project management),
• Cybersecurity and data protection,
• User support and training. With a constant focus on innovation, performance, and public service, CLIENT regularly collaborates with external partners to strengthen its teams through IT consulting assignments. These collaborations are conducted within an ethical and professional framework, prioritizing quality and the tangible impact of the solutions delivered. 2. Mission Within CLIENT, the Transformation Office manages, governs and coordinates the portfolio of transformation programs and projects (evolution of structures, processes and systems). Lead of the Transformation Office, supporting the Head of Transformation Office in the management, governance, and coordination of the transformation portfolio. He/she ensures the quality, reliability, and consolidation of information necessary for decision-making in an organizational transformation context involving the evolution of structures, processes, and systems. 3. Activities Main Responsibilities
• Governance and preparation of Steering Committees
• Monitoring the progress of projects and programs
• Budget consolidation and monitoring
• Management of the roadmap and integrated planning
• Management of risks, dependencies, and trade-offs
• Production of dashboards and management reports
• Coordination between IT teams and sponsors, and liaison with business stakeholders Hard skills
• Program management and transformation portfolio management (PMBOK, Agile)
• Budget consolidation, integrated planning and reporting (BI, MS-Office, MS-Project)
• Analysis and structuring of the organizational impacts of a transformation program Soft skills
• Systems thinking and ability to integrate multiple projects
• Influence and collaboration with IT, business, sponsor, and management teams
• Structured communication: translating complex issues into operational decisions
• Organizational diplomacy in a multi-stakeholder environment Desired Profile
• Master's degree in management, engineering, or equivalent
• Minimum 10 years of experience in PMO, program management, portfolio management, or transformation
• Excellent analytical, synthesis, and structuring skills
• IT infrastructure management (networks, security, data centers, cloud),
• The development of custom business applications,
• Support for digital projects (functional analysis, UX/UI, project management),
• Cybersecurity and data protection,
• User support and training. With a constant focus on innovation, performance, and public service, CLIENT regularly collaborates with external partners to strengthen its teams through IT consulting assignments. These collaborations are conducted within an ethical and professional framework, prioritizing quality and the tangible impact of the solutions delivered. 2. Mission Within CLIENT, the Transformation Office manages, governs and coordinates the portfolio of transformation programs and projects (evolution of structures, processes and systems). Lead of the Transformation Office, supporting the Head of Transformation Office in the management, governance, and coordination of the transformation portfolio. He/she ensures the quality, reliability, and consolidation of information necessary for decision-making in an organizational transformation context involving the evolution of structures, processes, and systems. 3. Activities Main Responsibilities
• Governance and preparation of Steering Committees
• Monitoring the progress of projects and programs
• Budget consolidation and monitoring
• Management of the roadmap and integrated planning
• Management of risks, dependencies, and trade-offs
• Production of dashboards and management reports
• Coordination between IT teams and sponsors, and liaison with business stakeholders Hard skills
• Program management and transformation portfolio management (PMBOK, Agile)
• Budget consolidation, integrated planning and reporting (BI, MS-Office, MS-Project)
• Analysis and structuring of the organizational impacts of a transformation program Soft skills
• Systems thinking and ability to integrate multiple projects
• Influence and collaboration with IT, business, sponsor, and management teams
• Structured communication: translating complex issues into operational decisions
• Organizational diplomacy in a multi-stakeholder environment Desired Profile
• Master's degree in management, engineering, or equivalent
• Minimum 10 years of experience in PMO, program management, portfolio management, or transformation
• Excellent analytical, synthesis, and structuring skills