Guest Services Manager

Hotel Indigo Hong Kong Island is franchised by InterContinental Hotels. It is located in Wan Chai. With one hundred thirty eight guestrooms, this is a boutique hotel with big-branded convenience and reliability where guests can enjoy the vibrancy and uniqueness of the local neighborhood. A little curiosity can take you anywhere. So, at Hotel Indigo ®, we...

The Landmark Mandarin Oriental, Hong Kong is looking for a Guest Services Agent to join our Concierge team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group...

Our hotel Hotel Amigo is set among the cobbled streets of Brussels, just around the corner from the picturesque Grand Place, one of the most beautiful squares in the world. A former prison, it became a hotel in 1957, just in time to host royals, celebrities and VIPs for the Brussels World's Fair. Although much has changed since then, we remain true to our...

We’re looking for an IT Service Manager to join our client’s team and help ensure the reliable, high-quality operation of critical digital services. In this role, you’ll work at the intersection of IT, business stakeholders, support teams, and external partners, contributing to both day-to-day service management and the continuous improvement of IT...

Mission Overview: As part of a consultancy mission at a client site representing Keystone Solutions, the Service Manager is responsible for the operational management of services related to a central case management system for the judicial domain. This role ensures service quality, continuity, and continuous improvement in alignment with ITIL best...

Make this the place where you grow. As a global leader in business and technology innovation, we work with top organizations worldwide to deliver solutions that create meaningful impact. With 190,000+ professionals across 70+ countries, we blend deep expertise with a culture that values learning, curiosity, and collaboration. We lead transformation and...

We’re looking for an experienced Service Management Coordinator to join our client’s organization and help shape, standardize, and continuously improve Service Management practices across a complex IT environment. Acting as a subject matter expert, you will provide guidance, coaching, and practical support to Service Managers while ensuring that...

China State Construction Engineering (Hong Kong) Limited (“the Company” or “China State Hong Kong”) started its construction business in Hong Kong in 1979. The Company engages in building construction and civil engineering works. China State Hong Kong is among the largest construction contractors in Hong Kong, and is approved by the Works Bureau, to...

Responsibilities Lead a team of service reps for client communication Create guidelines for excellent service. Handle customer requests and complaints. Analyze data to develop training programs. Coach team members on best practices. Perform other duties as assigned. Requirements Bachelor’s degree in business administration, marketing, finance,...