Sales Operations Analyst

Who We Are; What We Do; Where We’re GoingMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you Role Overview We’re looking for a highly analytical and execution-focused Sales Operations Analyst to help scale and optimize our revenue organization. In this role, you’ll partner closely with Sales, Finance, and RevOps leadership to streamline processes, enhance reporting, and drive operational efficiency across the sales funnel.
This role is well suited to someone who thrives in a fast-paced environment, enjoys solving complex business problems with data, and can translate insights into actionable recommendations. Strong analytical skills, business acumen, and a passion for operational excellence will be key to success.

What You'll Do
Identify bottlenecks and inefficiencies in the sales process and recommend scalable improvementsDesign and document sales workflows, SOPs, and operational best practicesMaintain data integrity and governance within CRM and sales systemsManage the functionality of existing sales tools, and the evaluation and implementation of new tools to improve effectiveness of the sales organizationWork with Procurement and other stakeholders to manage the contract renewals of tools in our tech stackManage the monthly commission statement review process and ad-hoc commission and sales incentive activitiesComplete the monthly commission auditWork cross-functionally with various stakeholders to expedite deal closureCollaborate with Sales Coordinators in supporting testing activities for changes released into production environmentsLiaise with Business Systems in logging change requests, backlog prioritization, systems integrations and automation initiativesCollaborate with Order Operations to improve efficiencies in the opportunity closed-won processWork closely with the Global Revenue Enablement team to develop and deliver training on processes and policies, as well as ongoing enablement to the Sales teamPartner with the Regional Revenue Operations Managers to understand the needs of sales leaders and their teams What We're Looking For Proven history in managing and improving sales processesExcellent communication skills, and the ability to work with and support a diverse teamAbility to independently manage deadlines and handle multiple competing prioritiesStrong analytical skills, including various techniques in data analysis and report development across a variety of tools, such as MS Excel.
Experience with, Agentic tools and other sales tool platforms Compensation & BenefitsThe Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component ( most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). $74,600
- $100,000 CADSalary range (min
- max) Position Type: Current Vacancy Magnet is proud to offer benefits such as:
- Generous time off policies
- Competitive compensation
- Volunteer opportunities
- Reward and recognition programs
- Employee committees & resource groups
- Healthcare and retirement benefits Indicators of Success We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have “been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of