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Business Systems Manager Indirect Distribution Systems

Il y a 4 mois

Brussels, Belgique Eurostar International Temps plein

At Eurostar, we want to give you the best experience when travelling in Europe. Join us and you'll be part of a dynamic, connected and multicultural team that feels at home in four countries and shares a common goal: to create an exceptional experience for our passengers.

Would you like to be part of this journey? Your mission at Eurostar:

The Technology & Process Optimisation department is responsible for the development and management of information systems, for seeking the gradual convergence of tools and processes within the new entity, and for proposing/implementing process optimisations, in particular by accelerating digitisation.

The Indirect Distribution Systems BSM will be the technical and functional contact for our external distributors and their technical suppliers, so that they can sell Eurostar products under the conditions defined in their distribution contract.

Internal use: Grade F , based in Brussels or London

The close date for this role is the 11th of June. Eurostar reserves the right to close the role should a suitable candidate be identified. Candidates are encouraged to apply quickly to this role.

We are looking for someone to...

  • Communicate changes impacting the commercial offering and distribution systems to external distributors and their technical suppliers, in order to estimate the developments or configuration changes required.
  • Coordinate the testing of new commercial offers or technical projects with external distributors and their technical suppliers, to ensure that they are delivered on time and without defects.
  • Support new distributors and technical suppliers in their development to connect to Eurostar inventory systems.
  • Studying and analysing the needs of the Eurostar sales teams, in order to prioritise developments or patches to the distribution systems.
  • Work with the Core Systems & Inventory team to monitor and resolve incidents affecting the distribution of the Eurostar offer.
  • Work with the Sales Systems team to ensure compatibility of bookings created by external distributors with Eurostar's sales and operational systems.

____________________________________________________________________________________________

A Eurostar, nous souhaitons vous offrir la meilleure expérience pour vos voyages en Europe. Rejoignez-nous et vous ferez partie d'une équipe dynamique, connectée et multiculturelle qui se sent chez elle dans quatre pays et partage un objectif commun : créer pour nos passagers une expérience exceptionnelle.

Souhaitez-vous faire partie de ce voyage? Votre mission chez Eurostar:
Le département Technology & Process Optimisation est responsable du développement et de la gestion des systèmes d'information, de la recherche d'une convergence progressive des outils et des processus au sein de la nouvelle entité, et de la proposition/mise en œuvre d'optimisations des processus, notamment par l'accélération de la numérisation.

Le BSM Indirect Distribution Systems sera le réfèrent technique et fonctionnel auprès de nos distributeurs externes et de leurs fournisseurs techniques, afin qu’ils puissent vendre les produits Eurostar dans les conditions définies dans leur contrat de distribution.

Usage interne: Poste Grade F, basé à Bruxelles ou Londres

La date limite pour ce poste est le 11 juin. Eurostar se réserve le droit de clore le poste si un candidat approprié est identifié. Les candidats sont encouragés à postuler rapidement à ce poste.

Nous cherchons quelqu’un pour…

  • Communiquer les changements impactant l’offre commerciale et les systèmes de distributions aux distributeurs externes et a leurs fournisseurs techniques, afin d’estimer les développements ou les changements de configuration requis.
  • Coordonner les tests de nouvelles offres commerciales ou de projets techniques avec les distributeurs externes et leurs fournisseurs technique, afin d’assurer leur livraison a la date prévue et sans défauts.
  • Accompagner les nouveaux distributeurs et fournisseurs techniques lors de leurs développements pour se connecter aux systèmes d’inventaire Eurostar.
  • Etudier et analyser les besoins des équipes commerciales Eurostar, afin de prioriser les développements ou les correctifs sur les systèmes de distribution.
  • Collaborer avec l’équipe Core Systems & Inventory pour suivre et résoudre les incidents impactant la distribution de l’offre Eurostar.
  • Travailler avec l’équipe Sales Systems afin de garantir la compatibilité des réservations créées par les distributeurs externes, et les systèmes de vente et les systèmes opérationnels Eurostar.

____________________________________________________________________________________________

Bij Eurostar willen we je de beste ervaring geven wanneer je reist in Europa. Kom bij ons werken en maak deel uit van een dynamisch, hecht en multicultureel team dat zich thuis voelt in vier landen en een gemeenschappelijk doel heeft: een uitzonderlijke ervaring creëren voor onze passagiers.

Wil je deel uitmaken van deze reis? Jouw missie bij Eurostar:

De afdeling Technology & Process Optimisation is verantwoordelijk voor de ontwikkeling en het beheer van informatiesystemen, voor het streven naar de geleidelijke convergentie van tools en processen binnen de nieuwe entiteit, en voor het voorstellen/implementeren van procesoptimalisaties, met name door de digitalisering te versnellen.

De BSM Indirect Distribution Systems zal de technische en functionele contactpersoon zijn voor onze externe distributeurs en hun technische leveranciers, zodat zij Eurostar-producten kunnen verkopen onder de voorwaarden die zijn vastgelegd in hun distributiecontract.

De sluitingsdatum voor deze functie is 11 juni. Eurostar behoudt zich het recht voor om de functie te beëindigen als er een geschikte kandidaat wordt gevonden. Kandidaten worden aangemoedigd om snel op deze functie te solliciteren.

We zijn op zoek naar iemand die kan...

  • Communiceren van wijzigingen die van invloed zijn op het commerciële aanbod en de distributiesystemen aan externe distributeurs en hun technische leveranciers, om de benodigde ontwikkelingen of configuratiewijzigingen in te schatten.
  • Coördineren van het testen van nieuwe commerciële aanbiedingen of technische projecten met externe distributeurs en hun technische leveranciers, om ervoor te zorgen dat ze op tijd en zonder defecten worden geleverd.
  • Ondersteunen van nieuwe distributeurs en technische leveranciers bij hun ontwikkeling om verbinding te maken met Eurostar inventarisatiesystemen.
  • Bestuderen en analyseren van de behoeften van de Eurostar-verkoopteams om prioriteit te geven aan ontwikkelingen of patches voor de distributiesystemen.
  • Samenwerken met het Core Systems & Inventory-team om incidenten die van invloed zijn op de distributie van het Eurostar-aanbod te bewaken en op te lossen.
  • Samenwerken met het Sales Systems-team om ervoor te zorgen dat boekingen die worden aangemaakt door externe distributeurs compatibel zijn met de verkoop- en operationele systemen van Eurostar.

Requirements

You will have...

  • Experience in information systems management.
  • Ability to plan tasks and anticipate risks associated with the development implementation process.
  • Management of external suppliers and monitoring of the corresponding service level agreements.
  • Ability to work with people from diverse backgrounds in a multicultural environment and ability to interpret and present complex technical information to a non-technical audience.
  • Strong analytical skills to ensure the study of complex technical and functional requirements.
  • Excellent written and verbal communication skills.
  • Knowledge of railway and airline inventory systems would be an advantage. Training will be provided to become an expert in Sqills S3.
  • Understanding of the basic concept of pricing and revenue management.
  • Understanding of JSON APis / Basic knowledge of Postman
  • Fluency in English and French

____________________________________________________________________________________________

Vous avez...

  • Expérience dans la gestion des systèmes d'information.
  • Capacité à planifier les tâches et à anticiper les risques liés au processus de mise en œuvre de l'évolution.
  • Gestion des fournisseurs externes et suivi des accords de niveau de service correspondants.
  • Capacité à travailler avec des personnes d'horizons divers dans un environnement multiculturel et capacité à interpréter et à présenter des informations techniques complexes à un public non technique.
  • Solides compétences analytiques pour assurer l'étude de besoins techniques et fonctionnels complexes.
  • Excellentes aptitudes à la communication écrite et orale.
  • La connaissance des systèmes d'inventaire des chemins de fer et des compagnies aériennes serait un avantage. Une formation sera dispensée afin que le titulaire du poste devienne un expert de Sqills S3.
  • Compréhension du concept de base de la tarification et de la gestion des revenus
  • Compréhension des APis JSON / Connaissance de base de Postman
  • Maîtrise de l'anglais et du français

____________________________________________________________________________________________

Je hebt...

  • Ervaring met het beheer van informatiesystemen.
  • Het vermogen om taken te plannen en te anticiperen op risico's in verband met het evolutie-implementatieproces.
  • Beheer van externe leveranciers en bewaking van de bijbehorende service level agreements.
  • Het vermogen om te werken met mensen met verschillende achtergronden in een multiculturele omgeving en het vermogen om complexe technische informatie te interpreteren en te presenteren aan een niet-technisch publiek.
  • Sterke analytische vaardigheden om complexe technische en functionele vereisten te bestuderen.
  • Uitstekende schriftelijke en verbale communicatievaardigheden.
  • Kennis van inventarisatiesystemen van spoorwegen en luchtvaartmaatschappijen is een voordeel. Er zal training worden gegeven om een expert te worden in Sqills S3.
  • Begrip van het basisconcept van prijs- en revenue management.
  • Begrip van JSON APis / Basiskennis van Postman
  • Vloeiend in Engels en Frans

Benefits

  • Des billets Eurostar gratuits
  • Des billets à prix réduit pour vos amis et votre famille
  • Un environnement culturel inclusif qui valorise la formation et le développement
  • De nombreux autres avantages et réductions

 

Eurostar est un employeur garantissant l'égalité des chances et encourage les candidatures de candidats qualifiés et éligibles, indépendamment du sexe, de la race, du handicap, de l'âge, de l'orientation sexuelle, de la religion ou de la croyance, de l'étatmatrimonial ou de la grossesse.