itil

EMW is seeking a Service Desk Operator to staff the BSU at NATO HQ Brussels. You will provide first contact support, log and escalate incidents, and support secure V3oIP services.The role involves updating SOPs, maintaining knowledge bases, and assisting in CMDB updates while coordinating with BGX and NATO entities. Essential experience includes ITIL,...

Xintas is seeking an experienced Enterprise Architect to drive governance, reference architectures, and a federated operating model across the Digital Platform. You will translate guardrails into actionable guidance for local delivery and support strategic IT studies with senior stakeholders.Ideal candidates bring extensive experience in ARB facilitation,...

A public-sector IT department is seeking a Helpdesk Technician to provide day-to-day user support for various IT-related inquiries and issues. Operating under the guidance of the Project Manager or the Service Support Manager, this position contributes to the implementation of IT solutions and ensures smooth coordination of technical services at a...

Junior IT Service Manager – JustCaseLocation: Brussels, BelgiumWork Model: HybridEmployment Type: Full-time ContractDuration: 2 monthsStart Date: ASAPExperience: 1–4 yearsJob OverviewWe are looking for a Junior IT Service Manager to support the operational management of IT services within a large-scale digital transformation programme.The successful...

WLG in Brussels seeks an on-site hybrid Endpoint Security Engineer to manage Trellix across Windows and Linux endpoints and servers, keeping environments healthy and understood rather than merely installed.In a multinational defence context, you will follow ITIL processes, ensure high availability, analyze events and logs, drive root-cause analysis, document...

Netcompany Belgium is seeking an ITSM Configuration Manager to standardise CM across ITSM processes and drive CMDB strategy. You will lead governance boards, ensure data quality, and align CM strategies across services in a multi-site environment.The role requires a strong ITSM background, ITIL/IT4IT knowledge, and excellent communication. A hybrid work...

Keystone Solutions is seeking a seasoned Helpdesk Specialist to join a client-site consultancy project. You will handle end-user IT issues, manage incidents, and help optimize service desk processes while aligning with ITIL-based practices.You will work with cross-functional IT teams, promote security awareness, and contribute to the deployment of a new...

Moro Technology Corporation (MTC) is a growing software engineering services provider with teams across Europe, Japan and North America. We are looking for a Service Delivery Manager to ensure operational stability for a major customer, translating needs into clear processes and actionable improvements.You will coordinate IT operations, governance, and...

Locatie: Brussel (Centrum - 100% op locatie)The information below covers the role requirements, expected candidate experience, and accompanying qualifications.Dienstverband: Voltijds (Volcontinu 24/7 ploegenstelsel)Talen: Uitstekende kennis van NL, FR en EN (Drietalig) Over de functie Voor een kritieke, hoogwaardige IT-omgeving in het hart van Brussel zijn...

Description du poste Taux journalier (TJM): 475€ / jour Notre client dans le secteur Réseaux et télécommunications recherche un/une Service Desk Engineer H/F Description de la mission : Contexte Dans le cadre d'un service IT critique opéré en continu, la mission consiste à renforcer une équipe de support de 11 personnes intervenant en régime 24x7...

Randstad Digital Belgium is op zoek naar een 2nd Line Support Engineer die escalaties en vragen vanuit het interne ticketingplatform afhandelt en zorgt voor een stabiele IT-omgeving. Je werkt in Gent/omstreken met deels thuiswerken en hebt een sterk oog voor kwaliteit.De rol vereist 2–5 jaar relevante ervaring, grondige M365/SharePoint-kennis en...

Editx in an international IT environment is seeking a Senior System Engineer to own and evolve our diverse infrastructure. You’ll work with engineers across Europe, tackling 1st–3rd line support, ITIL processes, and ongoing improvements. You’ll collaborate globally, drive incidents, changes and documentation, and provide technical backup to the...

Bedrijfsomschrijving Credendo is a leading European Credit insurance company, fueled by a multinational force of 563 professionals. Active in twelve European countries, we serve local and international clients from all around the world. Even though we are rapidly growing, we strive to preserve the soul of a human-sized company in the way we interact with...

Senior DevOps / Windows System Administrator Role Overview We are looking for a highly experienced Senior DevOps / Windows System Administrator to manage and support critical IT infrastructure in a highly secure environment. The role requires strong expertise in Microsoft technologies, virtualization, automation, security, and enterprise systems...

You have done ITIL by the book. When did you last get to rewrite the book? Most service delivery roles hand you someone else's service model and ask you to keep the lights on. This one hands you the model itself. You review it, you redesign it, and you own what replaces it. What you would actually own You would run a portfolio of CIS services against their...

S&you Belgium recrute un Application Manager pour superviser le fonctionnement et l’évolution des applications critiques dans un contexte industriel liégeois. Vous coordonnerez les évolutions avec les utilisateurs et prestataires et assurerez la continuité des services.Le poste nécessite une expertise sur Dynamics 365 F&O, MES Aptean Objective et WMS...

ResponsibilitiesTroubleshoot Windows and Linux systems through log analysis and system commands.Monitor system logs and manage incidents to ensure operational reliability.Coordinate incident responses and collaborate with internal teams and external partners.Support network systems, system integration, and service desk tooling.Execute technical scripts and...

Endpoint security is where a lot of good intentions meet a lot of real machines. A multinational defence organisation in Brussels needs someone who genuinely knows the Trellix product range and can run it across a mixed Windows and Linux estate — not just install it, but keep it healthy, tuned and understood. The role mixes engineering with service...

Endpoint security is where a lot of good intentions meet a lot of real machines. A multinational defence organisation in Brussels needs someone who genuinely knows the Trellix product range and can run it across a mixed Windows and Linux estate — not just install it, but keep it healthy, tuned and understood. The role mixes engineering with service...

A project is not finished when it is delivered. It is finished when operations can run it. A multinational defence organisation in Mons runs an operations centre that inherits every new system its projects build. You would sit at that handover point: agreeing up front what \"ready for operations\" means, checking deliverables against it, and chasing what is...