itil

VECTOR SYNERGY sp. z o.o. in Mons, Belgium, invites applications for a Senior Technician (Innovation and Continuous Improvement) with NATO Secret clearance.You will support operational requirement alignment, coordinate project activities, and work with stakeholders to define the project support model within Service Operations. The role emphasizes ITIL...

ASTRID nv is een innovatief netwerk voor spraak en data, met als missie hulpdiensten veilig en snel te laten communiceren. Als Configuration & Capacity Process Owner vorm je de schakel voor CMS, CMDB, en data governance, en ontwikkel je KPI/KQI-gestuurde verbeteringen voor beschikbaarheid en prestaties van de telecomdiensten.Je stuurt de processen voor...

Belfius zoekt een Configuration Management-specialist in Brussel om de CMDB-behoeften te vertalen naar concrete oplossingen binnen het ServiceNow Competence Center. Je valideert implementaties, documenteert en geeft opleidingen zodat ITIL-processen effectief kunnen draaien.Je bewaakt de kwaliteit van data in de CMDB, identificeert verbeterkansen en helpt mee...

Our client, a leading organization in the public transport sector, is seeking an experienced Senior IT Service Delivery Manager to oversee their application performance landscape. The role takes end-to-end responsibility for the quality and improvement of business-critical services while acting as the primary link between business stakeholders, internal IT...

Responsibilities Manage the quality, performance, and continuous improvement of IT services within a complex and business-critical environment. Act as the central point of contact between business units, internal application teams, and external technology vendors. Ensure that agreed SLAs and OLAs are consistently met to maintain high application...

Belfius recherche un profil CMDB pour transformer les besoins ITIL en solutions concrètes, afin de garantir la stabilité des systèmes et des processus. Vous analyerez, écrirez des user stories et assurerez documentation et formation pour le ServiceNow Competence Center.Vous surveillerez la qualité des données CMDB, proposerez des améliorations et...

HIVE-X in Belgium is seeking a Service Manager for the JustCase program, a central judicial records system transformed into operable IT services. You will oversee the operational management of JustCase services, ensuring quality, continuity and continuous improvement in collaboration with ICT teams and suppliers.You will set up and manage ITIL processes...

Pauwels Consulting is seeking a technical support professional to join a regulatory body in Brussels for a 6-month, full-time hybrid role. You will troubleshoot workstations, manage incidents, and strengthen the knowledge base within an ITIL environment.You’ll draft SOPs, collaborate with second/third-line teams, and support Office products and...

Brevco Services is seeking a security engineer to manage the Trellix product suite across Windows endpoints and Windows/Linux servers. You will drive lifecycle management, implement security baselines, and support incident response efforts in a complex IT environment.The role requires strong analytical and problem-solving abilities, plus excellent...

VECTOR SYNERGY sp. z o.o. is seeking a senior ICT Architect to provide 3rd level support and lead engineering tasks for NATO HQ Element server platforms in Brussels. You will coordinate with NATO HQ and BGX to resolve complex issues and guide integration projects, ensuring governance and ITIL practices are applied effectively. The role requires a university...

La Fosse in Brussels is seeking an experienced Technical Writer to create, improve and maintain clear technical and operational documentation in a technology environment. You will work closely with IT and business stakeholders, translating complex information into structured, user-friendly content.The role requires strong ITIL v4 knowledge and the ability to...

Pauwels Consulting is seeking a professional to join its digital workplace team in Brussels. The role focuses on delivering robust service management tools, implementing configurations, and continual improvements of critical software solutions.You will advise business users on IT service management best practices, participate in end-to-end development,...

VECTOR SYNERGY sp. z o.o. is seeking a senior ICT Architect to provide 3rd level support and lead engineering tasks for NATO HQ Element server platforms in Brussels.You will coordinate with NATO HQ and BGX to resolve complex issues and guide integration projects, ensuring governance and ITIL practices are applied effectively. The role requires a university...

Multipharma recherche un Team Leader IT Service Desk pour diriger une équipe de 5–6 agents et piloter la gouvernance ITIL au siège, en mode hybride. Vous serez responsable du service desk, du cadre ITIL, et des améliorations continues.Le poste nécessite une forte capacité d’analyse, du leadership et une expertise Topdesk. Vous contribuerez à...

Proximus NXT IT in Brussels seeks a Senior ITIL Change Manager to lead Change Governance across strategic and mission-critical environments. You balance operational stability with agility, ensuring changes are assessed, approved, scheduled, implemented, and reviewed per ITIL best practices.You will chair iCAB, CAB and eCAB forums, maintain the Forward...

Dienst Vreemdelingenzaken zoekt een ervaren Release & Delivery Manager voor het programma eMigration. U coördineert de volledige releasecyclus op Azure, bewaakt versie-afhankelijkheden en werkt nauw samen met business en IT om continue dienstverlening te waarborgen.U beschikt over Azure DevOps-ervaring, kennis van Kubernetes/Helm en SAFe/ITIL. Een sterke...

La Fosse in Brussels is seeking an experienced Technical Writer to create, improve and maintain clear technical and operational documentation in a technology environment. You will work closely with IT and business stakeholders, translating complex information into structured, user-friendly content.The role requires strong ITIL v4 knowledge and the ability to...

WLG is seeking a hands-on professional to bridge project delivery and live operations at Mons. You will define acceptance criteria, assess deliverables, and ensure a smooth handover into service in a secured on-site environment.The role emphasizes ITIL service operations, telecommunications breadth, and working within a large, matrixed organisation....

HUMAN COMPETENCE MANAGEMENT zoekt een ervaren Service Delivery Manager voor Itineris-projecten in een internationale, ondernemende omgeving. U bewaakt service delivery, SLA’s en KPI’s, stuurt op klanttevredenheid en leidt een team van consultants. De rol combineert operationele opvolging met relatiebeheer en continue verbetering, met ruimte voor...

pPauwels Consulting seeks a Senior IT Service Delivery Manager to oversee the application performance landscape and end-to-end service quality. You will serve as the primary link between business stakeholders, internal IT teams, and external vendors, ensuring alignment with operational requirements. /ppThe role requires 15+ years in IT, 8+ years in...