itil

Black Pen Recruitment is seeking a Change & Release Coordinator fluent in English to support remote EU operations. The role integrates with the Development team and collaborates with a major client's IT team, with initial on-site coordination as needed.The candidate should have ITIL-based change and release management experience, knowledge of CI/CD,...

Hunter International, Inc. is seeking a security lifecycle professional to manage Trellix products across Windows endpoints and server environments in Belgium. The role emphasizes hands-on product lifecycle management, policy development, and incident response coordination.You will collaborate with CSU teams and the Service Desk, applying ITIL practices to...

NATO in Belgium seeks a senior Service Delivery Manager to oversee CIS services on-site in Braine-l'Alleud. This contract engagement involves coordinating with CIS teams and NATO stakeholders to ensure service readiness and SLA compliance.The ideal candidate holds a degree and 5+ years of relevant experience, plus ITIL Foundation and intermediate...

VECTOR SYNERGY sp. z o.o. in Belgium seeks an experienced IT Service Delivery Manager to lead service readiness and delivery to customers, coordinating with NCI Agency lines and the CSSC.The ideal candidate holds a Bachelor's degree in a related discipline and at least five years of post-related experience, plus ITIL Foundation and Intermediate...

AUBAY S.A. recherche un technicien(ne) helpdesk pour prendre en charge le recensement, le suivi et la résolution des incidents de premier et second niveau, ainsi que l’installation et l’inventaire de matériels et logiciels.Vous effectuerez la préparation des postes de travail, la distribution des applications métiers et la gestion des droits...

Tooling Specialist – Xurrent / ITSM We are looking for an experienced Tooling Specialist to support the implementation and optimization of a modern ITSM platform based on Xurrent, replacing legacy incident and workflow management tools. Key Responsibilities Configure and implement ITSM modules within Xurrent Set up workflows, forms, automation rules, and...

L'équipe de support applicatif intervient dans un contexte francophone et anglophone sur des applications utilisées principalement par les équipes Middle et Back Office. Elle apporte son expertise dans le cadre de projets globaux et/ou réglementaires et différentes chaînes de valeurs métier (paiement, risque opérationnel, administration de crédit,...

ServiceNow ITSM Functional Consultant Overview We are seeking an experienced ServiceNow ITSM Functional Consultant to support the implementation, configuration, and continuous improvement of a ServiceNow platform within a large public-sector environment. The consultant will act as the bridge between business stakeholders and technical teams, ensuring...

L'équipe de support applicatif intervient dans un contexte francophone et anglophone sur des applications utilisées principalement par les équipes Middle et Back Office.If the following job requirements and experience match your skills, please ensure you apply promptly.Elle apporte son expertise dans le cadre de projets globaux et/ou réglementaires et...

Fujitsu Brussels is seeking an ITSM Process & Performance Coordinator on a 3-month contract. You will govern ITIL processes, coordinate Process Managers, and ensure data quality in ServiceNow while delivering KPI dashboards and continuous improvement actions.The role focuses on governance, reporting, and stakeholder coordination across Service Desk and...

Fujitsu Brussels is seeking an ITSM Process & Performance Coordinator on a 3-month contract. You will govern ITIL processes, coordinate Process Managers, and ensure data quality in ServiceNow while delivering KPI dashboards and continuous improvement actions.The role focuses on governance, reporting, and stakeholder coordination across Service Desk and...

The Practice Manager is responsible for the day-to-day execution and continuous improvement of ITIL practices, with this role focusing in particular to Incident Management and Event & Monitoring Management. Working within the wider Practice department and in collaboration with the relevant Practice Owners, the role defines, maintains, and continuously...

CTG IT solutions is an IT services company dedicated to european institutions. we are currently hiring a Incident manager, to join the multicultural team of a prestigious european institution in Luxembourg. The Practice Manager is responsible for the day-to-day execution and continuous improvement of ITIL practices related to Incident Management and Event &...

CTG IT solutions is an IT services company dedicated to european institutions.Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.we are currently hiring a Incident manager, to join the multicultural team of a prestigious european institution in Luxembourg.The Practice Manager is...

Senior ServiceNow Expert Overview We are seeking a Senior ServiceNow Expert to lead the design, development, configuration, and continuous improvement of a ServiceNow platform within a complex enterprise environment. The role focuses on delivering scalable ServiceNow solutions, optimizing ITSM processes, and ensuring alignment with business and ITIL best...

We're Hiring: IT Project Manager – IT Support Transformation Location: Namur, Belgium Work Model: Hybrid Start Date: ASAP Contract Duration: 10 Months (4/5 Time) We are seeking an experienced IT Project Manager to lead a large-scale transformation of IT support services. This role focuses on modernizing IT support operations, improving service delivery,...

ServiceNow ITSM Analyst Location: Brussels, Belgium Start Date: 14 August 2026 Duration: 5 months Experience: 6–8 years We are looking for an experienced ServiceNow ITSM Analyst with strong expertise in ServiceNow and ITIL practices. Key Requirements 6–8 years of relevant experience. Highly proficient in ServiceNow IT Service Management (ITSM) . ITIL v4...

Itproposal is seeking an IT Project Manager to lead a large-scale IT support transformation in Namur, Belgium. The role focuses on modernizing IT support operations, implementing an operating model aligned with ITIL and Jira Service Management.The position requires ITIL 4, PRINCE2 or equivalent, strong leadership and stakeholder management, and a 10-month,...

We're Hiring: IT Project Manager – IT Support TransformationLocation: Namur, BelgiumWork Model: HybridStart Date: ASAPContract Duration: 10 Months (4/5 Time)We are seeking an experienced IT Project Manager to lead a large-scale transformation of IT support services. This role focuses on modernizing IT support operations, improving service delivery, and...

Mission Overview:As part of a consultancy mission at a client site representing Keystone Solutions, the Service Manager is responsible for the operational management of services related to a central case management system for the judicial domain. This role ensures service quality, continuity, and continuous improvement in alignment with ITIL best...