itil

Itproposal is seeking a Junior IT Service Manager to help operate IT services within a large-scale digital transformation project in Brussels. The role focuses on ensuring quality, continuity and continuous improvement of IT services, working with business stakeholders, ICT teams, service desk, project teams and external suppliers.The ideal candidate has...

Hive-X is seeking a Solution Architect to define and ensure the consistency of the Xurrent solution while aligning with ITSM strategy and existing systems. This role involves solution design, integration, governance, and communication with IT teams.The ideal candidate will have significant ITSM architecture experience, knowledge of ITIL processes, and...

Black Pen Recruitment is seeking a Change & Release Coordinator fluent in English to support remote EU operations. The role integrates with the Development team and collaborates with a major client's IT team, with initial on-site coordination as needed.The candidate should have ITIL-based change and release management experience, knowledge of CI/CD,...

bpost is seeking an ICT Process Analyst in Brussels to analyze, map and optimize business processes. You will define start/end points, map RACI roles, monitor KPIs, and support process owners with improvement opportunities and testing ICT tools.Requirements include a Bachelor's or Master's degree and 3+ years' experience, strong process and data knowledge,...

Appsierra Group is seeking a Helpdesk Support Engineer to join our team in Belgium. You will handle call and mail intake, provide 1st and 2nd line support for Windows 10/11 environments, and manage tickets in the helpdesk system according to defined processes.The role requires ITIL certification, strong networking basics (TCP/IP, VLANs, VPN), and fluency in...

Hunter International, Inc. is seeking a security lifecycle professional to manage Trellix products across Windows endpoints and server environments in Belgium. The role emphasizes hands-on product lifecycle management, policy development, and incident response coordination.You will collaborate with CSU teams and the Service Desk, applying ITIL practices to...

Where: On-site in Braine-l'Alleud, Belgium.Would you like to join the leading international intergovernmental organisation?We are supporting NATO in sourcing experienced professionals for mission-critical roles across the Alliance. This is a contract (B2B) engagement delivered on-site, working alongside NATO teams.Key ResponsibilitiesManage assigned CIS...

We are looking for a Service / Project Manager to oversee service delivery and project execution across enterprise application and integration environments.Key responsibilitiesManage project scope, planning and budgetCoordinate internal and external stakeholdersLead governance and reporting activitiesManage risks, issues and dependenciesDrive service...

V-IT NV zoekt voor een klant een junior Helpdesk Officer. Als back-up van de IT Service Desk ben je verantwoordelijk voor de dagelijkse helpdeskwerking: tickets aanmaken en opvolgen, gebruikersondersteuning en de opvolging van procedures en checklists binnen het team.Je beschikt over basiskennis van DOS-commando's, AD-gebruikersbeheer, ITIL-certificaat, en...

WLG in Brussels is seeking a seasoned engineer to own and operate the BMC Helix ITSM platform, ensuring CMDB integrity and supporting incident, problem, and service requests as the platform owner.The role requires solid CMDB practices and ITIL grounding, with the professional certifications the requirement asks for, including BMC Helix and ITIL among them....

Service management where the service goes to the field. Reporting to the principal service manager but working largely on your own initiative, you would deliver CIS services against the service level agreements between the provider and the operators and users who depend on them. On-site in Mons, Belgium — normal office conditions, plus field conditions...

The client in the transport and infrastructure sector is seeking a Senior Operational Officer to lead transformation across a complex multi-vendor IT landscape. This strategic role will establish governance frameworks and drive service integration for consistent delivery across internal and external providers.Key focus areas include SIAM implementation, ITIL...

HR talents zoekt een IT Support Engineer die als eerste aanspreekpunt voor gebruikers werkt bij IT-gerelateerde vragen en incidenten. Je combineert hands-on support met het beheren van diverse onderdelen van de IT-omgeving.Je taken omvatten onder meer het ondersteunen van eindgebruikers bij hardware- en softwareproblemen, het beheren van werkstations en...

An enterprise service performance dashboard is moving from prototype to a service the organisation depends on. It needs someone who owns the measurement itself: which indicators matter, how they are defined, how they are reported, and how a team of analysts turns that into something people trust. You would lead the metrics work for a team of five analysts,...

Five engineers, one platform, and an alliance headquarters that runs its IT service management on it.You will engineer the BMC Helix ITSM and CMDB platform at the alliance headquarters in Brussels, as part of a dedicated capacity team.What you will be doingEngineering and maintaining the BMC Helix ITSM platform and its configuration management...

Some support roles are a queue to be survived. This one is a service to be run well. A multinational defence organisation in Brussels needs an experienced service delivery technician for its end user environment — the Windows estate, the desktop applications people actually work in, and the hardware that has to keep up. It is a senior technician post, so...

Metiselect, een jonge en innovatieve IT-dienstenverlener in Brussel, zoekt een ondersteunende IT-medewerker om klanten bij IT-problemen te helpen. Werkgebied omvat Brussel, Vlaams Gewest en Wallonië; de rol vereist aantoonbare IT-kennis, drietaligheid en klantgerichtheid.Je registreert tickets, analyseert issues en stuurt complexe incidenten door naar...

NATO in Belgium seeks a senior Service Delivery Manager to oversee CIS services on-site in Braine-l'Alleud. This contract engagement involves coordinating with CIS teams and NATO stakeholders to ensure service readiness and SLA compliance.The ideal candidate holds a degree and 5+ years of relevant experience, plus ITIL Foundation and intermediate...

VECTOR SYNERGY sp. z o.o. in Belgium seeks an experienced IT Service Delivery Manager to lead service readiness and delivery to customers, coordinating with NCI Agency lines and the CSSC.The ideal candidate holds a Bachelor's degree in a related discipline and at least five years of post-related experience, plus ITIL Foundation and Intermediate...

An enterprise service performance dashboard is moving from prototype to a service the organisation depends on. It needs someone who owns the measurement itself: which indicators matter, how they are defined, how they are reported, and how a team of analysts turns that into something people trust.You would lead the metrics work for a team of five analysts, on...