itil

Some support roles are a queue to be survived. This one is a service to be run well. A multinational defence organisation in Brussels needs an experienced service delivery technician for its end user environment — the Windows estate, the desktop applications people actually work in, and the hardware that has to keep up. It is a senior technician post, so...

An enterprise service performance dashboard is moving from prototype to a service the organisation depends on. It needs someone who owns the measurement itself: which indicators matter, how they are defined, how they are reported, and how a team of analysts turns that into something people trust. You would lead the metrics work for a team of five analysts,...

Hunter International, Inc. is seeking a security lifecycle professional to manage Trellix products across Windows endpoints and server environments in Belgium. The role emphasizes hands-on product lifecycle management, policy development, and incident response coordination.You will collaborate with CSU teams and the Service Desk, applying ITIL practices to...

An enterprise service performance dashboard is moving from prototype to a service the organisation depends on. It needs someone who owns the measurement itself: which indicators matter, how they are defined, how they are reported, and how a team of analysts turns that into something people trust.You would lead the metrics work for a team of five analysts, on...

Plenty of organisations can build a service. Far fewer can land one safely. This role sits at exactly that point: a multinational defence organisation is putting new IT capability into live operation, and it needs someone who makes sure each one arrives on time, fully supportable and without nasty surprises. You would help shape the organisation's Service...

An enterprise service performance dashboard is moving from prototype to a service the organisation depends on. It needs someone who owns the measurement itself: which indicators matter, how they are defined, how they are reported, and how a team of analysts turns that into something people trust.You would lead the metrics work for a team of five analysts, on...

Metiselect, een jonge en innovatieve IT-dienstenverlener in Brussel, zoekt een ondersteunende IT-medewerker om klanten bij IT-problemen te helpen. Werkgebied omvat Brussel, Vlaams Gewest en Wallonië; de rol vereist aantoonbare IT-kennis, drietaligheid en klantgerichtheid.Je registreert tickets, analyseert issues en stuurt complexe incidenten door naar...

NATO in Belgium seeks a senior Service Delivery Manager to oversee CIS services on-site in Braine-l'Alleud. This contract engagement involves coordinating with CIS teams and NATO stakeholders to ensure service readiness and SLA compliance.The ideal candidate holds a degree and 5+ years of relevant experience, plus ITIL Foundation and intermediate...

VECTOR SYNERGY sp. z o.o. in Belgium seeks an experienced IT Service Delivery Manager to lead service readiness and delivery to customers, coordinating with NCI Agency lines and the CSSC.The ideal candidate holds a Bachelor's degree in a related discipline and at least five years of post-related experience, plus ITIL Foundation and Intermediate...

Level 2 IT Support Engineer Service Desk French/English– Zaventem, Belgium ITIL Infrastructure SQL/AWS/Linux; freelance (long term).We are looking for an experienced Level 2 IT Support Engineer to join a growing Service Desk team. The role combines technical troubleshooting, incident management, maintenance, testing and continuous improvement in a...

Five engineers, one platform, and an alliance headquarters that runs its IT service management on it.What You Will Be DoingEngineering and maintaining the BMC Helix ITSM platform and its configuration management databaseKeeping the CMDB accurate: data model, relationships, reconciliation and the health of the records themselvesSupporting incident, problem,...

We are looking for a Service / Project Manager to oversee service delivery and project execution across enterprise application and integration environments.Key responsibilitiesManage project scope, planning and budgetCoordinate internal and external stakeholdersLead governance and reporting activitiesManage risks, issues and dependenciesDrive service...

Level 2 IT Support Engineer Service Desk French/English– Zaventem, Belgium ITIL Infrastructure SQL/AWS/Linux; freelance (long term). We are looking for an experienced Level 2 IT Support Engineer to join a growing Service Desk team. The role combines technical troubleshooting, incident management, maintenance, testing and continuous improvement in a...

AUBAY S.A. recherche un technicien(ne) helpdesk pour prendre en charge le recensement, le suivi et la résolution des incidents de premier et second niveau, ainsi que l’installation et l’inventaire de matériels et logiciels.Vous effectuerez la préparation des postes de travail, la distribution des applications métiers et la gestion des droits...

Nexeo is currently seeking a PMO consultant (Freelance or permanent) for a multinational leader in Belgium. The role involves providing Project Management Office support, documenting project progress, and maintaining SharePoint sites.The ideal candidate should have at least 5 years of PMO experience, be fluent in English, and show strong skills in Excel....

Editx in Belgium is seeking an experienced Application RUN Management professional to coordinate IT operations, manage incidents, and drive operational reporting across enterprise applications including Salesforce Field Service.You will triage tickets, prioritize backlog, coordinate stakeholders, and ensure KPI monitoring with ITIL-aligned practices while...

Tooling Specialist – Xurrent / ITSM We are looking for an experienced Tooling Specialist to support the implementation and optimization of a modern ITSM platform based on Xurrent, replacing legacy incident and workflow management tools. Key Responsibilities Configure and implement ITSM modules within Xurrent Set up workflows, forms, automation rules, and...

Sopra Steria is seeking a Service Delivery Manager to maintain strong customer relationships and oversee high-quality service delivery across SLAs and ITIL processes.You will drive operational automation, optimize resources, and identify new opportunities to grow managed services. Candidates should hold a Master’s degree and possess ITIL v4, Agile...

Senior ServiceNow Expert Overview We are seeking a Senior ServiceNow Expert to lead the design, development, configuration, and continuous improvement of a ServiceNow platform within a complex enterprise environment. The role focuses on delivering scalable ServiceNow solutions, optimizing ITSM processes, and ensuring alignment with business and ITIL best...

ServiceNow ITSM Analyst Location: Brussels, Belgium Start Date: 14 August 2026 Duration: 5 months Experience: 6–8 years We are looking for an experienced ServiceNow ITSM Analyst with strong expertise in ServiceNow and ITIL practices. Key Requirements 6–8 years of relevant experience. Highly proficient in ServiceNow IT Service Management (ITSM) . ITIL v4...