Change and Release Coordinator
il y a 3 jours
Job Title: Change and Release Coordinator (Freelance Contract)
Location: Hybrid - 2 Days Onsite in Belgium (Multiple Locations Available)
Contract Length: 6 Months
Day Rate: €500 per day
About the Role:
We are seeking an experienced Change and Release Coordinator to join our dynamic IT operations team on a freelance contract basis. This role is essential in managing and overseeing IT-related change requests, facilitating seamless releases, and ensuring successful implementation with minimal disruption. Working closely with cross-functional teams, you will coordinate change activities, act as a key point of contact for stakeholders, and support the continuous improvement of change and release processes.
Key Responsibilities:
- Change Management: Manage the end-to-end change lifecycle, ensuring all IT changes are assessed, approved, and implemented in line with business goals and service management processes.
- Release Enablement: Coordinate and oversee the planning, scheduling, and successful deployment of IT releases across multiple environments.
- Change Advisory Board (CAB) Management: Prepare, facilitate, and document CAB meetings, providing relevant information to stakeholders for informed decision-making.
- Stakeholder Collaboration: Work closely with business units, development teams, and operations to assess change impacts, mitigate risks, and ensure alignment.
- Change Assessment: Conduct risk assessments and evaluate change requests to ensure compliance with governance standards.
- Incident and Problem Management Support: Collaborate with incident and problem management teams to ensure changes are effectively managed and root cause analysis is conducted when necessary.
- Process Improvement: Identify areas for process enhancement within change and release management frameworks and contribute to continuous improvement initiatives.
Key Skills and Experience:
- Proven experience as a Change and Release Coordinator or in a similar IT service management role.
- Strong understanding of ITIL framework and best practices.
- Experience managing IT change requests and coordinating large-scale release activities.
- Demonstrated ability to run Change Advisory Board (CAB) meetings and liaise effectively with cross-functional teams.
- Excellent knowledge of change assessment processes, risk management, and impact analysis.
- Proficiency in ITSM tools (e.g., ServiceNow, Jira, or equivalent).
- Strong communication and stakeholder management skills.
- Ability to work in a hybrid environment and attend onsite meetings in one of the Belgian locations.
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