Business Development Manager

Are you a driven operator who thrives in a hands-on, fast-paced SAAS environment? Do you get excited about enterprise partnerships and closing deals? Our sales team is excited to welcome an Enterprise Business Development Manager (BDM) to take ownership of the full sales cycle - from identifying and qualifying leads to closing deals and expanding existing relationships. Reporting directly to our Regional Sales Leader, you'll work autonomously to drive strategic growth across a major partner within the Telco space. This is a high-visibility role with room to grow. You'll have the opportunity to: Shape and refine scalable sales processes that support long-term success Influence go-to-market strategy and collaborate cross-functionally with product and marketing Make a measurable impact on how we engage with some of the region's most influential organizations This is the role for you if you're ready to roll up your sleeves, build something meaningful, and grow with a company at the forefront of technological innovation. Please note this role is a ongoing yearly contract that is fully remote but requires you to be at client site (Brussels) at least 2 days a week. KEY RESPONSIBILITIES Your responsibilities will include, but are not limited to: Strategic Market Planning Develop, execute, and continuously refine a territory Go-To-Market (GTM) plan. Identify and prioritise key accounts across target market segments. Track progress against pipeline opportunities and adjust strategies as needed. Sales Performance, Lead Generation & Prospecting Consistently meet or exceed Key Performance Indicators (KPIs) as defined by the regional sales leader. Maintain a high-performance mindset and results-driven approach. Source new business opportunities through multiple channels: personal networks, industry events, LinkedIn Sales Navigator, sales tools, and outbound calls. Build and nurture a robust pipeline of qualified prospects. Stay informed on local telecommunications regulations, customer buying behaviours, and emerging trends in automated messaging and AI-driven communications. Maintain accurate and up-to-date records in the company CRM. Provide timely sales forecasts and insights as part of regular reporting cadence. Solution Selling & Client Engagement Understand client pain points and business challenges. Collaborate with internal teams (sales operations, pre-sales, product, customer service) to craft tailored, high-impact messaging solutions. Deliver compelling proposals that clearly articulate value and ROI. Facilitate a seamless transition of new clients to the Customer Success team. Ensure smooth onboarding and uphold service delivery excellence. Foster a respectful, inclusive, and harassment-free work environment. Uphold company policies, especially those related to IT security and data protection. Take reasonable care to ensure your actions support a safe and healthy workplace. Embrace additional tasks or responsibilities as directed, contributing to team success and organisational goals. SKILLS & EXPERIENCE TO SUCCEED Fluent in English, Dutch and French. Minimum 5 years of experience in enterprise business development, preferably within the software messaging, SaaS, Telecommunication or cloud communications space. Proven success in identifying, developing, and closing high-value B2B opportunities across mid-market and enterprise segments. Strong understanding of the global telecommunications ecosystem, automated messaging platforms, artificial intelligence applications in communications, and broader IT industry trends. Preferably Tertiary qualifications in a relevant discipline such as Information Technology, Computer Science, Engineering, Business, or other fields with strong analytical or technical foundations. Ability to grasp complex technical concepts and translate them into compelling business value propositions for clients. Demonstrated track record of consistently meeting or exceeding sales targets, KPIs, and revenue goals. Skilled in solution selling, consultative sales approaches, and value-based engagement strategies. Experience managing long sales cycles and navigating complex stakeholder environments. Exceptional interpersonal and communication skills, with the ability to build trust and rapport with C-level executives, technical teams, and procurement stakeholders. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), CRM platforms (e.g., Salesforce, HubSpot), and sales enablement tools. Strong analytical skills with the ability to generate and interpret sales reports, pipeline forecasts, and market insights. Self-motivated, proactive, and capable of working independently in a fast-paced, dynamic environment. Resilient and adaptable, with a growth-oriented approach to challenges and change. ABOUT US Headquartered in Sydney, Australia, and operating globally, Soprano Design is a leading global communications platform as a service (CPaaS) provider that brings nearly 30 years of experience with enterprise-level mobile messaging to each of our over 4,500 government and enterprise clients around the globe. Soprano's flagship product, Soprano Connect, is an innovative award-winning CPaaS platform that helps customers to strategically integrate, email, SMS, voice, conversational AI, IP messaging and social channels such as RCS, WhatsApp and Google Business Messages into a seamless secure omni-channel business mobile messaging experience. Why Soprano At Soprano, we're shaping the future of enterprise communication. Here's what makes working with us truly one of a kind: Industry Leadership: Join a global leader in the CPaaS (Communication Platform as a Service) space with a customer-first approach that allows us to achieve significant results with our clients and partners, ensuring we continue to lead in enterprise communications. Tech-Driven Innovation: We're passionate about building future-ready technology that fosters deeper trust, richer meaning, and stronger connections. If you love working on impactful solutions, you'll feel right at home here. Global Team, Local Feel: Headquartered in Sydney, we operate across Europe, North America, South America, Southeast Asia, and New Zealand - giving you the opportunity to collaborate with diverse teams and gain global exposure. People-First Culture: We believe in creating a workplace where everyone feels respected, valued, and empowered to bring their best selves to work. We trust our employees to achieve and give them the tools to succeed. Learning and Development: As a nimble company with a global footprint, we offer unique opportunities to grow your skills, gain cross-market insights, and accelerate your career in a dynamic environment. Hybrid Working: We embrace hybrid work and remote roles where possible, giving you the freedom to stay connected with global teams while making space for what matters most in your life. Refer a Friend, Get Rewarded: Know someone amazing? Refer them to Soprano and get rewarded when they join the team permanently. Great people know great people and we give you the opportunity to influence Wellness that works: We provide several global benefits such as birthday leave, employee assistance program, annual wellness subsidy, down to having a fully stocked kitchen with fun office events that bring the team together. Supporting Parents: We know family comes first and to celebrate this major milestone, Soprano provides additional parental leave to primary and secondary carers. People are at the core of what we do, and Soprano Design Pty Ltd is committed to a safe, diverse and inclusive workplace where we all thrive and succeed together. We encourage applications regardless of age, gender, nationality, backgrounds and cultures. Please let us know if you require any adjustments to the recruitment process. All successful applicants will need to provide two professional reference checks and is subject to satisfactory background checks.