IT support specialist
il y a 3 jours
We are seeking an experienced IT Support Specialist to manage comprehensive IT operations for our Brussels office part-time. This role encompasses end-user support, system administration, vendor management, and cybersecurity responsibilities. Required Skills & Experience Core Technical Competencies End-user Support: Windows/Mac workstation setup, configuration, and troubleshooting Software Licensing: License management, SaaS contracts Security Solutions: ESET antivirus deployment, management, and policy configuration Password Management: 1Password administration, user onboarding, and user training Administration: Google Workspace management (user accounts, permissions, security settings) Backup Solutions: Implementation and monitoring of backup systems, disaster recovery procedures Asset Management: IT inventory tracking, hardware lifecycle management, procurement coordination Cybersecurity & Compliance Some experience with security awareness training Understanding of access control principles and permission auditing Data security and sharing permissions management Basic cybersecurity best practices and incident response Vendor & Service Management Telecommunications management (experience with Proximus or similar ISPs preferred) Third-party vendor coordination and relationship management Incident logging, tracking, and resolution with external support providers Service level agreement (SLA) monitoring Financial & Administrative IT budget planning and tracking Cost management and vendor invoice reconciliation Purchase order processing and approval workflows Preferred Qualifications 3-5 years of IT support experience in a small to medium-sized organization Experience working in a Belgian business environment (understanding of local vendors and practices) Fluent English (we have an international team) Additional language skills (French or Dutch) are advantageous but not required Familiarity with GDPR compliance requirements Key Competencies Strong customer service orientation with excellent communication skills Ability to explain technical concepts to non-technical users Proactive problem-solving approach Organized and detail-oriented with good documentation habits Comfortable working independently and managing multiple priorities Adaptable to changing technology environments Typical Responsibilities Procure, configure, and deploy new computer equipment Provide day-to-day technical support to office staff Maintain relationships with external IT service providers Manage and monitor all software licenses and subscriptions Conduct security awareness training and manage cybersecurity platforms Ensure reliable internet connectivity and resolve telecommunications issues Perform regular backup verification and permission audits Maintain accurate records of IT assets and configurations Manage IT budget and track technology expenses 🚀 Contact Please send your CV to jobs@ipify.app quoting the job reference ITSUP
-
VIP IT Support Specialist
il y a 4 semaines
Laeken, Belgique UpcoMinds Temps pleinWe are seeking experienced IT Support Specialists to provide high-quality technical support services in a demanding VIP environment. This role requires a professional, highly skilled individual capable of delivering exceptional first and second-line support to parliamentary staff and members. Work Environment Location: Fully on-site (Brussels, with monthly...
-
IT Support
il y a 4 semaines
Laeken, Belgique DVF Recruitment Temps pleinAnalyst, On-site IT Support Location: Brussels Contract: Full-time, Permanent We are seeking an On-site IT Support Analyst to ensure the smooth operation of personal computing and office technology. This is a hands-on role providing first-class on-site and desk-based technical support, resolving incidents and service requests, and supporting audio-visual and...
-
IT Support
il y a 3 jours
Laeken, Belgique Underside Temps pleinITSM Process & Project Officer – Mission long terme (Bruxelles) Underside SRL, partenaire technologique belge reconnu pour son expertise Apple et ses solutions IT haut de gamme, recherche un nouveau collaborateur pour une mission à long terme au sein d'une agence gouvernementale belge, basée principalement à Bruxelles. Votre rôle Vous interviendrez...
-
Support Specialist
il y a 18 heures
Laeken, Belgique ThoughtLabs Belgium Temps pleinYour tasks: User guidance and support (by video/chat/phone sessions or emails) regarding the use of systems and tools; Categorize and prioritize incoming tickets and users’ requests, escalate where needed; Follow-up of related incidents, of any user’s requests and bug reports; Documenting of knowledge, known issues, shared this knowledge with colleagues...
-
Scrum Master
il y a 3 jours
Laeken, Belgique OPTIMUS IT SERVICES Temps pleinResponsibilities Act as Scrum Master for the IT Continuity & Cyber Resiliency squad. Facilitate and run all Scrum ceremonies (Daily Stand-up, Sprint Planning, Sprint Review, Retrospective). Support the Product Owner in backlog refinement, prioritization, and scope management. Ensure correct and smooth application of Scrum and Agile practices; remove...
-
Document Management Specialist
il y a 18 heures
Laeken, Belgique MSI Pharma Temps pleinStudy Documentation Specialist (Veeva Vault) – Freelance – REMOTE EU / Belgium/Hybrid. I'm looking for a Study Documentation Specialist to support a leading team managing GLP/GCP/research study documents. You'll handle classification, compliance, and quality in Veeva Vault while working closely with internal teams and CROs. What you'll do • Manage and...
-
Adjoint(e) IT Application Support
il y a 3 semaines
Laeken, Belgique SCABEL S.A. Temps pleinÀ propos de l'entreprise SCABEL SA est une société commerciale spécialisée dans le commerce de gros de produits alimentaires. Elle joue un rôle stratégique dans la mise en œuvre opérationnelle et technique des accords européens négociés via la centrale d'achats internationale EURELEC, au service des enseignes E.LECLERC à l'échelle européenne....
-
QA CSV specialist
il y a 5 jours
Laeken, Belgique BioTalent Temps pleinA key client of BioTalent based in Belgium are looking to onboard a QA CSV specialists for their growing quality assurance unit. This role will be responsible for overseeing all quality assurance activities related to verification (qualification) and validation of computerized systems within the facility. Key responsibilities include: Support projects as a...
-
QA CSV specialist
il y a 3 jours
Laeken, Belgique BioTalent Temps pleinA key client of BioTalent based in Belgium are looking to onboard a QA CSV specialists for their growing quality assurance unit. This role will be responsible for overseeing all quality assurance activities related to verification (qualification) and validation of computerized systems within the facility. Key responsibilities include: Support projects as a...
-
IT and Cyber Risk Manager
il y a 3 jours
Laeken, Belgique OPTIMUS IT SERVICES Temps pleinKey Responsibilities Execute IT and Cyber risk assessments across applications, projects, business processes, and third-party suppliers Identify, assess, monitor, and report operational IT and cyber risks in line with BNP Paribas Group policies Perform and coordinate IT & security audits on third parties and follow up on remediation actions Execute...
