IT Support
il y a 4 semaines
Analyst, On-site IT Support Location: Brussels Contract: Full-time, Permanent We are seeking an On-site IT Support Analyst to ensure the smooth operation of personal computing and office technology. This is a hands-on role providing first-class on-site and desk-based technical support, resolving incidents and service requests, and supporting audio-visual and collaboration technologies.
Key responsibilities
Provide hands-on technical support, including software installation and upgrades, hardware setup, mobile device management, and application configuration Own and drive incidents and service requests through to resolution, escalating where necessary and remaining engaged until closure Support video conferencing, in-room systems, audio conferencing, and AV equipment for meetings and live events Provide expert support for online webinar tools and collaboration platforms Perform preventative maintenance on workstations, printers, and peripherals Log, track, document, and analyse incidents and resolutions to identify trends and prevent recurring issues Test fixes, perform post-resolution follow-ups, and ensure customer satisfaction Operate within information security policies and assist users in working effectively within security frameworks Contribute to continuous improvements across the on-site IT environment About the team The Technology function is responsible for designing, delivering, and supporting a global IT infrastructure, including hardware, software, networks, communications, and data services. The team works closely with business stakeholders to deliver reliable, secure, and forward-thinking technology solutions. This role reports to a Supervisor or Manager within On-site IT Support or IT Service Delivery.
About you
Technical skills & experience Strong experience in IT support, computer science, information systems, or a related field Solid knowledge of computer hardware, particularly workstations and laptops Experience supporting Windows 11 and Microsoft Office 365 Proven experience working within a service desk environment, managing incidents under SLAs Familiarity with incident management tools and troubleshooting methodologies Experience working in a collaborative, team-oriented environment Professional-level English language skills Please apply if you are interested
-
Junior IT Support Specialist
il y a 2 jours
Laeken, Belgique Optimy Temps pleinAbout Us We are an all-in-one platform helping companies and foundations manage and measure their grants, volunteering and sponsorship programs from a single place. Since 2011, our software has brought structure and data to social impact work, helping teams automate workflows, track KPIs and budgets, and generate audit-ready reports. Today, we have supported...
-
Scrum Master
il y a 2 jours
Laeken, Belgique OPTIMUS IT SERVICES Temps pleinResponsibilities Act as Scrum Master for the IT Continuity & Cyber Resiliency squad. Facilitate and run all Scrum ceremonies (Daily Stand-up, Sprint Planning, Sprint Review, Retrospective). Support the Product Owner in backlog refinement, prioritization, and scope management. Ensure correct and smooth application of Scrum and Agile practices; remove...
-
Adjoint(e) IT Application Support
il y a 3 semaines
Laeken, Belgique SCABEL S.A. Temps pleinÀ propos de l'entreprise SCABEL SA est une société commerciale spécialisée dans le commerce de gros de produits alimentaires. Elle joue un rôle stratégique dans la mise en œuvre opérationnelle et technique des accords européens négociés via la centrale d'achats internationale EURELEC, au service des enseignes E.LECLERC à l'échelle européenne....
-
IT support specialist
il y a 2 jours
Laeken, Belgique iPify Temps pleinWe are seeking an experienced IT Support Specialist to manage comprehensive IT operations for our Brussels office part-time. This role encompasses end-user support, system administration, vendor management, and cybersecurity responsibilities.Required Skills & ExperienceCore Technical Competencies End-user Support: Windows/Mac workstation setup,...
-
IT support specialist
il y a 2 jours
Laeken, Belgique iPify Temps pleinWe are seeking an experienced IT Support Specialist to manage comprehensive IT operations for our Brussels office part-time. This role encompasses end-user support, system administration, vendor management, and cybersecurity responsibilities. Required Skills & Experience Core Technical Competencies End-user Support: Windows/Mac workstation setup,...
-
VIP IT Support Specialist
il y a 4 semaines
Laeken, Belgique UpcoMinds Temps pleinWe are seeking experienced IT Support Specialists to provide high-quality technical support services in a demanding VIP environment. This role requires a professional, highly skilled individual capable of delivering exceptional first and second-line support to parliamentary staff and members. Work Environment Location: Fully on-site (Brussels, with monthly...
-
IT and Cyber Risk Manager
il y a 2 jours
Laeken, Belgique OPTIMUS IT SERVICES Temps pleinKey Responsibilities Execute IT and Cyber risk assessments across applications, projects, business processes, and third-party suppliers Identify, assess, monitor, and report operational IT and cyber risks in line with BNP Paribas Group policies Perform and coordinate IT & security audits on third parties and follow up on remediation actions Execute...
-
IT and Cyber Risk Manager
il y a 2 jours
Laeken, Belgique OPTIMUS IT SERVICES Temps pleinKey Responsibilities Execute IT and Cyber risk assessments across applications, projects, business processes, and third-party suppliers Identify, assess, monitor, and report operational IT and cyber risks in line with BNP Paribas Group policies Perform and coordinate IT & security audits on third parties and follow up on remediation actions Execute...
-
Adjoint(e) IT Application Support
il y a 3 semaines
Laeken, Belgique SCABEL S.A. Temps pleinÀ propos de l'entreprise SCABEL SA est une société commerciale spécialisée dans le commerce de gros de produits alimentaires. Elle joue un rôle stratégique dans la mise en œuvre opérationnelle et technique des accords européens négociés via la centrale d'achats internationale EURELEC, au service des enseignes E.LECLERC à l'échelle européenne....
-
IT Support
il y a 2 jours
Laeken, Belgique Underside Temps pleinITSM Process & Project Officer – Mission long terme (Bruxelles) Underside SRL, partenaire technologique belge reconnu pour son expertise Apple et ses solutions IT haut de gamme, recherche un nouveau collaborateur pour une mission à long terme au sein d'une agence gouvernementale belge, basée principalement à Bruxelles. Votre rôle Vous interviendrez...
