IT Support
il y a 1 jour
Analyst, On-site IT Support Location: Brussels Contract: Full-time, Permanent We are seeking an On-site IT Support Analyst to ensure the smooth operation of personal computing and office technology. This is a hands-on role providing first-class on-site and desk-based technical support, resolving incidents and service requests, and supporting audio-visual and collaboration technologies. Key responsibilities Provide hands-on technical support, including software installation and upgrades, hardware setup, mobile device management, and application configuration Own and drive incidents and service requests through to resolution, escalating where necessary and remaining engaged until closure Support video conferencing, in-room systems, audio conferencing, and AV equipment for meetings and live events Provide expert support for online webinar tools and collaboration platforms Perform preventative maintenance on workstations, printers, and peripherals Log, track, document, and analyse incidents and resolutions to identify trends and prevent recurring issues Test fixes, perform post-resolution follow-ups, and ensure customer satisfaction Operate within information security policies and assist users in working effectively within security frameworks Contribute to continuous improvements across the on-site IT environment About the team The Technology function is responsible for designing, delivering, and supporting a global IT infrastructure, including hardware, software, networks, communications, and data services. The team works closely with business stakeholders to deliver reliable, secure, and forward-thinking technology solutions. This role reports to a Supervisor or Manager within On-site IT Support or IT Service Delivery. About you Technical skills & experience Strong experience in IT support, computer science, information systems, or a related field Solid knowledge of computer hardware, particularly workstations and laptops Experience supporting Windows 11 and Microsoft Office 365 Proven experience working within a service desk environment, managing incidents under SLAs Familiarity with incident management tools and troubleshooting methodologies Experience working in a collaborative, team-oriented environment Professional-level English language skills Please apply if you are interested
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IT Support
il y a 3 semaines
Laeken, Belgique Sloka IT Solutions Temps pleinGreetings from Sloka IT Solutions. Title - Senior IT Helpdesk Officer Language - Dutch or French (Nice to have), English (Professional working proficiency) Location - Belgium Duration - 12 months Workplace type - Fully Remote Experience - 9 years Job Description: Task title: IT Support PO number: Location: Brussels, Paris Remote location possible (this...
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Support Engineer
il y a 4 semaines
Laeken, Belgique IT-Planet Temps pleinDeze positie kan worden ingevuld met zowel vast contract (bediendestatuut) als freelance contract Duurtijd: lange termijn Regio: Brussel, volledig on site Wij zoeken ook iemand voor dezelfde positie in Sluiskil (NL) Fulltime Functie Als Allround IT Support Engineer ben je het eerste aanspreekpunt voor interne gebruikers of klanten bij IT-gerelateerde vragen...
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IT Support Specialists
il y a 3 semaines
Laeken, Belgique UpcoMinds Temps pleinWe are looking for an experienced and motivated On-Site IT Support Specialist to provide high-quality technical assistance to end users. The ideal candidate will have strong hands-on experience with end-user devices, operating systems, and collaboration tools, as well as excellent communication skills in both French and English. Key Responsibilities: Provide...
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Resilience / IT Continuity Engineer - Expert
il y a 3 semaines
Laeken, Belgique OPTIMUS IT SERVICES Temps pleinKey Responsibilities Support and collaborate closely with the IT Continuity & Resilience Officer (ICRO) within the Resiliency Cluster. Define, promote and embed IT Continuity, IT Resilience and Cyber Resilience aspects within the overall IT strategy. Steer, supervise and standardise the entity's IT Continuity and Resilience plans, including policies,...
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IT Support Team Lead
il y a 1 semaine
Laeken, Belgique Hemmersbach Temps pleinRole: Lead and manage a team, ensuring efficient resource allocation, fostering team collaboration, and driving team performance through effective leadership and support Provide technical guidance and mentor team members while assisting them with technical issues and challenges Facilitate communication and collaboration within the team as well as managing...
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VIP IT Support Specialist
il y a 5 jours
Laeken, Belgique UpcoMinds Temps pleinWe are seeking experienced IT Support Specialists to provide high-quality technical support services in a demanding VIP environment. This role requires a professional, highly skilled individual capable of delivering exceptional first and second-line support to parliamentary staff and members. Work Environment Location: Fully on-site (Brussels, with monthly...
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IT Operational Support Officer
il y a 6 jours
Laeken, Belgique Consort Group Temps pleinIT Operational Support Officer M/F This is your mission Are you passionate about IT operational excellence and improving service delivery? Then this position is for you. As an IT Operational Support Officer, you will be responsible for ensuring high-quality support for end-users and optimizing operational processes in our ecosystem. Build side: Participate...
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IT Support
il y a 4 semaines
Laeken, Belgique Underside Temps pleinITSM Process & Project Officer – Mission long terme (Bruxelles) Underside SRL, partenaire technologique belge reconnu pour son expertise Apple et ses solutions IT haut de gamme, recherche un nouveau collaborateur pour une mission à long terme au sein d'une agence gouvernementale belge, basée principalement à Bruxelles. Votre rôle Vous interviendrez...
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Junior IT support engineer
il y a 4 semaines
Laeken, Belgique Dilaco Temps pleinJobdescription: Als IT support engineer binnen de verzekeringssector verleen je technische assistentie en ondersteuning met betrekking tot computersystemen, hardware en software. Daarnaast beheer je B2B-aanvragen van onze partners om een kwalitatief serviceniveau te garanderen. Verantwoordelijkheden : - Monitor en reageer snel op binnenkomende verzoeken met...
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IT and Cyber GRC Technical Consultant
il y a 6 jours
Laeken, Belgique OPTIMUS IT SERVICES Temps pleinResponsibilities Deliver, operate, and continuously improve IT and Cyber GRC services, processes, and tools Design, maintain, and optimize IT and Cyber GRC processes within the Group GRC framework Ensure alignment of IT and Cyber GRC activities with regulatory requirements and industry best practices Manage GRC tools operations, monitor performance, handle...
