Service Desk Agent

Join Contraste as a Service Desk Agent.Experience: Minimum 3 years in an ITIL environment.Technologies : Windows 10, Office 2016, O365, Windows Server, ITSM (SCSM, TopDesk, ServiceNow), Cisco telephonyLanguage: Proficiency in French and English (written and spoken)Team: IT support within a collaborative and growing teamContraste Europe is a key player in IT...

We currently have a vacancy for a Service Desk Agent fluent in English, to offer his/her services as an expert who will be based in Belgium. The work will be carried out either in the company's premises or on-site at customer premises. In the context of the first assignment, the successful candidate will be integrated with the Development team of the company...

Company DescriptionWe are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with a strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while...

• Je bezit een zeer goede schriftelijke en mondelinge kennis van Nederlands, Frans en Engels.• Diploma ASO.• Een of meerdere jaren ervaring als service desk agent in een ITIL-omgeving.• Je neemt graag initiatief, werkt oplossingsgericht en bezit uitstekende communicatieve vaardigheden.• Stressbestendig.• Flexibel.• Leergierig.• Bereid tot...

Job DescriptionIn this position, as a Service Desk Agent, your role will be to provide 1st line support for internal/external users at client's systems operations within their Network Operations Division (where mission critical systems are supported).It's an opportunity to broaden your knowledge and apply your IT skills in a multicultural environment. The...

About the RoleOrange Cyberdefense, an Orange Group company, is one of the world's leading cyber security services and solutions providers and enjoys 25 years' experience in the field of global information security, providing products and services for leading organisations in over 160 countries.We are building a safer digital society, protecting individual...

As a service desk operator, you'll be the first point of contact for computer users who've got problems or need assistance. You may be working for an information technology company helping its customers, or as part of an internal service desk team supporting other employees. Either way, you'll be helping users to continue working efficiently and increasing...

An NGO active in the health sector, researching treatments for diseases.Position: Service Desk EngineerThe Service Desk Engineer ensures end-users can make the best use of their equipment and applications. He/she participates in the setup and configuration of network and cloud infrastructure.Responsibilities:Provide support in case of user requests or...

As an IT technical support officer, you'll install and configure computer systems, diagnose hardware and software faults, and solve technical and application problems, either over the phone or in person.You'll cover one or more areas of expertise, depending on the size of the organisation you work for. It's common practice for a technical IT support team to...

Smals réalise des projets ICT innovants dans l'e-gouvernement et l'e-santé pour les institutions de la sécurité sociale et des soins de santé. Pour Smals, "ICT for society" n'est pas qu'un slogan : tous nos projets profitent à la société. Smals contribue au portail de la sécurité sociale et à la plateforme eHealth. Les projets novateurs sont notre...

Een gerenommeerd internationaal bedrijf, actief in de retail- en hospitalitysector, is op zoek naar een Service Desk Officer IT om het Global IT-team te versterken. Door deel uit te maken van het IT Service Centre, ben je verantwoordelijk voor IT-ondersteuning op drie locaties waar het bedrijf actief is. Je belangrijkste missie is het leveren van een...

IT Support Agent (ENG + German and FR) - European InstitutionAre you communicative, driven, people-minded, and do you have a minimum of 3 years of experience in IT Support? Sogeti Belgium is looking for youWe are currently seeking an IT Support Agent for a European InstitutionNature of the tasks:Service desk agent, incident agent, and analyst, problem agent...

Smals realiseert innovatieve ICT-projecten in e-government en e-health voor instellingen uit de sociale zekerheid en de gezondheidszorg. 'ICT for society' is voor Smals meer dan een slogan: alle projecten hebben een positieve maatschappelijke impact. Zo bouwt Smals mee aan het portaal van de sociale zekerheid en het eHealth-platform. Grensverleggende...

Social network you want to login/join with:IT Support Agent - ENG + German speaking (EU)Client:Sogeti BelgiumLocation:EU (Remote)Job Category:IT SupportEU work permit required:YesJob Reference:0d670a1ba337Job Views:5Posted:03.03.2025Expiry Date:17.04.2025Job Description:Job DescriptionIT Support Agent (ENG + German and FR) - European InstitutionAre you...

Bij BNP Paribas Fortis zijn we op zoek naar een gedreven facilitaire coördinator om onze Facility Service Desk te versterken.Als facilitaire coördinator werk je samen met ons team om de dienstverlening te verbeteren en procesoptimalisaties uit te voeren.Je bent verantwoordelijk voor het beheer van de 'my facility'-app en de rapportages en analyses die...

OverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign...

My client, a company in full expansion, is looking to hire a skilled IT Service Desk Team Leader to assist their clients with all IT-related technical support issues.Responsibilities:Coordinate the IT Support Engineer team members in their daily duties of attending to clients who come to make inquiries and facilitate a good customer service culture in team...

Social network you want to login/join with:Job Responsibilities:Coordinate the IT Support Engineer team members in their daily duties of attending to clients who come to make inquiries and facilitate good customer service culture in team members.Evaluate and assess service delivery performance metrics and carry out surveys on clients to weigh the level of...

FunctieomschrijvingCoordinate the IT Support Engineer team members in their daily duties of attending to clients who come to make inquiries and facilitate good customer service culture in team members.Evaluate and assess service delivery performance metrics and carry out surveys on clients to weigh the level of service delivery in the company.Keep record of...

HelloThe aim is to maximise first call resolution for our customers by providing effective, timely solutions.Main purposes2nd level Service desk agent is responsible for solving the technical problem in a timely manner and/or for providing a suitable workaround of the problem.He/she is the owner of the problem and of the solution:Links the fault to the cause...