Service Desk Agent
il y a 3 heures
Monitor the inventory of security equipment.Management and monitoring of preventive and corrective maintenance in OptimusEntry of preventive maintenance reports into Optimus Encoding of security installation projects for EC buildings in Brussels and entry of new equipment following a project. Creation of identification stickers and assisting in their placementMonitor in Optimus the inventory of security equipment. Assist on the physical verification of the stock. When new equipment is delivered, assist in receiving it and creating it in Optimus Following a building abandonment, decommission the respective equipment and supervise the management of recovered (returned to stock), discarded, or abandoned equipment Verification of As-Built files, which contain the type and the place of the newly installed security equipment – informing project managers of any issues.Provide the necessary assistance and advice for the corrective and preventive maintenance of technical security equipment, whenever necessaryContribute to the tasks of the Sector and cooperate with the rest of the staff for all the Optimus-related tasks and activities Provide the necessary data and feedback extracted by Optimus, as requested, such as statistical data related to certain malfunctions, financial data, working hours needed for certain type of maintenance. Participate in respective meetings, in relation to his/her dutiesEnsure relations and cooperate closely with the technical security maintenance staff and contractors in issues related to OptimusCreate in Optimus CMMS new zones, buildings and areas and manage them accordinglyKNOWLEDGE AND SKILLS:• Knowledge of the office automation tools used in the contracting authority (MS-Office).• Knowledge and administration of infrastructure maintenance management systems and tools • Good experience with maintenance and project management procedures • Ability to participate in bi-lingual meetings (French and English)• Capability of working in an international/multi-cultural environment, rapid self-starting capability and experience in working in a team, understanding the needs, objectives and constraints of those in other disciplines and functions MANDATORY:Proficient communication skills in French is required, good working level in English is desirable. Level : 3 (intermediate)Delivery mode : Onsite, BrusselsDeadline 13/01/26 at 09 AM CET
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Service Desk Agent
il y a 2 heures
Brussels, Belgique Serco Europe Temps pleinJob Introduction Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the...
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il y a 4 jours
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il y a 2 semaines
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il y a 2 heures
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il y a 3 jours
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il y a 2 semaines
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il y a 4 jours
Brussels, Belgique Jefferson Wells Temps pleinVast contract – Brussel #ServiceManagement #TeamLeadership #IndustrialEquipment Ben jij een technisch gedreven professional met een passie voor service excellence en procesoptimalisatie? Werk je graag in een omgeving waar klantgerichtheid, kwaliteit en teamontwikkeling centraal staan? Dan is deze rol als Technical Teamleader – Service Desk iets voor jou!...
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il y a 2 heures
Brussels, Belgique Systems Planning and Analysis, Inc. Temps pleinOverview: Systems Planning and Analysis, Inc. (SPA) is a well-established and progressive defense contracting company in the Northern Virginia area just a few miles south of the Pentagon. We are a professional services firm established in 1972 that has a long-standing reputation for unrivaled technical and analytical support to some of the top decision...
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il y a 2 semaines
Brussels, Belgique Alphacredit Temps pleinFor our IT department, we are looking for an **IT Service Desk Officer (M/F/x)** Within IT, the Service Desk plays a crucial role. The Service Desk is the central point of contact for submitting all requests and reporting incidents. The keywords are customer focus, efficiency and continuous improvement. First of all, we are looking for someone motivated...
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IT Service Desk Officer
il y a 2 semaines
Brussels, Belgique Alphacredit Temps pleinFor our IT department, we are looking for an **IT Service Desk Officer (M/F/x)** Within IT, the Service Desk plays a crucial role. The Service Desk is the central point of contact for submitting all requests and reporting incidents. The keywords are customer focus, efficiency and continuous improvement. First of all, we are looking for someone motivated...
