Agente Service Desk

Job Introduction Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the...

**Functional Service Desk Agent**: Our client is the official distributor of the Volkswagen, Audi, SEAT, Cupra, Škoda, Bentley, Lamborghini, Bugatti, Rimac and Porsche brands, as well as spare parts and accessories. We have approximately 1.2 million vehicles of the VW Group brands on the road, which represents a market share of almost 24%. Our client...

Your role Your profileWat wij verwachten •Je bezit een zeer goede schriftelijke en mondelinge kennis van Nederlands, Frans en Engels • Diploma ASO • Een of meerdere jaren ervaring als service desk agent in een ITIL-omgeving • Je neemt graag initiatief, werkt oplossingsgericht en bezit uitstekende communicatieve vaardigheden. • Stressbestendig •...

Job Introduction Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a...

As a service desk operator, you’ll be the first point of contact for computer users who’ve got problems or need assistance. You may be working for an information technology company helping its customers, or as part of an internal service desk team supporting other employees. Either way, you’ll be helping users to continue working efficiently and...

For our client at the European Parliament, we are currently hiring Service Desk Operators. **Nature of tasks** - Recording incidents and requests in the Service Management Tool. Logging all relevant incidents/service request details allocating categorization and priorization codes. - Making an initial assessment and diagnose of incidents and service...

**About the role**: Reporting to the IT Service & Operations Manager, the IT Service Desk Analyst for Monument Group is a key role in ensuring the ongoing delivery of IT Services across the Group **Responsibilities**: - Managing & resolving Service Requests and Incidents ensuring timely efficient delivery of quality IT service to the business; - Operate...

Why work for us? EMVO is a dynamic European organisation which is growing rapidly to meet the demands of the EU healthcare and pharmaceutical supply chain stakeholders and preventing falsified medicines from entering the legal supply chain Working closely with 2000+ pharmaceutical companies and 30 National Medicines Verification Organisations Permanent...

We are on the lookout for a/an Service Desk Agent to join our team for working with European Institutions based in Brussels in an Far site position. Get to know us - SEIDOR At SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation , with a relentless focus on the human element and a commitment to nurturing...

Overview: Systems Planning and Analysis, Inc. (SPA) is a well-established and progressive defense contracting company in the Northern Virginia area just a few miles south of the Pentagon. We are a professional services firm established in 1972 that has a long-standing reputation for unrivaled technical and analytical support to some of the top decision...