Service Desk Agent

**Functional Service Desk Agent**: Our client is the official distributor of the Volkswagen, Audi, SEAT, Cupra, Škoda, Bentley, Lamborghini, Bugatti, Rimac and Porsche brands, as well as spare parts and accessories. We have approximately 1.2 million vehicles of the VW Group brands on the road, which represents a market share of almost 24%. Our client...

Company Description **ARȠS?** Arηs is a fully **independent** group of companies specialized in managing complex **IT projects and systems **for **large organisations**, focusing on state-of-the-art software development, business intelligence and infrastructure services. We are composed of 16 entities across 8 countries that are unified by the Arηs...

Job Introduction Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a...

**About the role**: Reporting to the IT Service & Operations Manager, the IT Service Desk Analyst for Monument Group is a key role in ensuring the ongoing delivery of IT Services across the Group **Responsibilities**: - Managing & resolving Service Requests and Incidents ensuring timely efficient delivery of quality IT service to the business; - Operate...

IT Service Desk Agent For one of the biggest employers worldwide we are putting together an new IT infrastructure team. Are you service minded, customer oriented, a real problem solver and want to be part of this exciting journey? Then this is certainly the right fit for you! Job Capture the data in the incident management tool You ensure maximum user...

For our client at the European Parliament, we are currently hiring Service Desk Operators. **Nature of tasks** - Recording incidents and requests in the Service Management Tool. Logging all relevant incidents/service request details allocating categorization and priorization codes. - Making an initial assessment and diagnose of incidents and service...

Overview: Systems Planning and Analysis, Inc. (SPA) is a well-established and progressive defense contracting company in the Northern Virginia area just a few miles south of the Pentagon. We are a professional services firm established in 1972 that has a long-standing reputation for unrivaled technical and analytical support to some of the top decision...

Ben jij enthousiast over het bieden van administratieve ondersteuning, waardoor jouw collega's op het terrein de optimale service aan onze klanten kunnen leveren? Dan is de rol van Service Desk Operator precies wat je zoekt! **vacancy_web_description**: Als Service Desk Operator draag je zorg voor een efficiënt beheer van de planning en de aankoop van...

Why work for us? EMVO is a dynamic European organisation which is growing rapidly to meet the demands of the EU healthcare and pharmaceutical supply chain stakeholders and preventing falsified medicines from entering the legal supply chain Working closely with 2000+ pharmaceutical companies and 30 National Medicines Verification Organisations Permanent...

**Description de la fonction **Main tasks**: - Respond to requests for assistance received from end users by phone, mail or via other interactive platforms - for example : chat tools - etc (Fist-line customer liaison). - Diagnose and resolve technical hardware and software issues - Make an initial assessment of incidents, attempting to resolve them (Remote...