Bilingual Customer Service Agent
il y a 1 semaine
We are recruiting a bilingual Customer Service Agent to join a growing European organisation active in medical diagnostics and laboratory solutions. The company designs and supplies high-quality diagnostic systems used by hospitals and laboratories across Belgium and beyond, with a strong reputation for innovation, stability, and long-term investment in people. This is a junior-level role with excellent training and a clear development path for candidates who are technically curious, customer-focused, and fluent in both French and Dutch. The role As a Bilingual Customer Service Agent, you will be the first point of contact for customers across Belgium who are using large-scale diagnostic and laboratory equipment. You will provide first-line technical support, guide customers through troubleshooting steps, and ensure a high-quality service experience in both French and Dutch. While this is a technical support role, prior experience as an engineer or technician is not essential. Strong communication skills, problem-solving ability, and a genuine interest in technology are far more important. Your responsibilities will include: Providing first-line technical and operational support to customers by phone and email Supporting users of capital equipment by guiding them through issue resolution and basic troubleshooting Communicating confidently in both French and Dutch on a daily basis Escalating complex technical issues to specialist or field-based teams where required Carrying out routine maintenance and checks on equipment based at the office Maintaining accurate records of customer interactions and service activities Building trusted relationships with customers through professional and empathetic communication Who we are looking for This role is well suited to someone at an early stage of their career who wants to build long-term technical expertise within the medical and life sciences sector. We are open to candidates from a range of backgrounds, including: Junior technicians or engineers Recent graduates with a technical or scientific background Candidates with strong hands-on technical know-how, for example mechanical, electrical, automotive, or similar Customer service professionals with strong technical curiosity and learning ability Key requirements: Fluent in both French and Dutch, written and spoken Strong communication and customer service skills Willingness to learn and develop within a technical environment Why join Structured onboarding and comprehensive technical training Clear development path toward field-based maintenance or engineering roles Exposure to high-end diagnostic and laboratory technologies Stable, growing organisation with a long-term outlook Supportive team environment with strong internal knowledge sharing Opportunity to build a long-term career in medical diagnostics and life sciences This is an excellent entry point for someone bilingual who wants to combine customer interaction, technology, and long-term career development in a growing and meaningful industry.
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Customer Service Agent
il y a 1 jour
Laeken, Belgique Stellantis &You Belgium Temps pleinFR Stellantis &You Belgique Rejoignez notre équipe dynamique ! Qui sommes-nous ? Stellantis &You Belgium, filiale distribution du groupe Stellantis, est spécialisée dans la vente, l'entretien, la location et le dépannage des véhicules du groupe. (Peugeot, Citroën, DS Automobiles, Opel, Fiat, Abarth, Alfa Romeo, Lancia, Jeep, RAM,... ). Nous opérons en...
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Customer Service Agent
il y a 5 jours
Laeken, Belgique Bingoal Temps pleinBingoal is een Belgisch bedrijf met meer dan 30 jaar ervaring in het aanbieden van online en offline sportweddenschappen, paardenrennen en casinospelen. Vandaag is Bingoal een dynamisch en ambitieuze onderneming die op zoek is naar een gepassioneerde Customer Service Agent. In die hoedanigheid helpt u het Operations team bij de ondersteuning van klanten en...
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Customer Due Diligence Agent
il y a 4 semaines
Laeken, Belgique Bancontact Payconiq Company Temps pleinBancontact Payconiq Company is the leading provider of payment experiences in Belgium, actively promoting a digital payments (r)evolution in the market. With our mobile payment App, PayconiqbyBancontact, and the bank apps integrating our products we serve more than 6 million users that want to pay digitally online, in-store or with family and friends. For...
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Customer Care Agent FR/EN
il y a 1 jour
Laeken, Belgique DIGI Belgium Temps pleinÀ propos de DIGI Belgium Chez DIGI Belgium, nous entrons sur le marché des télécommunications avec une ambition claire : le révolutionner. Guidés par l'innovation et une approche résolument centrée sur le client, nous sommes là pour transformer durablement la connectivité. Dans ce contexte, nous recherchons un(e) Customer Care Agent motivé(e), qui...
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Customer Care Agent NL/FR
il y a 1 jour
Laeken, Belgique DIGI Belgium Temps pleinOver DIGI Belgium Bij DIGI Belgium betreden we de telecommarkt met één duidelijke ambitie: haar revolutioneren. Gedreven door innovatie en een uitgesproken klantgerichte aanpak willen wij connectiviteit duurzaam transformeren. In dit kader zijn wij op zoek naar een gemotiveerde Customer Care Agent die een sleutelrol zal spelen in klantenondersteuning,...
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Agent en Assurances à Bruxelles
il y a 3 jours
Laeken, Belgique CareerWallet Temps pleinBienvenue chez Yuzzu ! Yuzzu est le leader belge de l'assurance directe. En tant que nouveau collaborateur, vous êtes accueilli dans un environnement de travail dynamique et surprenant, un endroit où on s'exprime dans un langage clair et où nous tenons nos promesses. Sans petites lettres et avec le sourire. Situés sur à Trône, à Bruxelles, nos bureaux...
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Applications Support Agent Junior
il y a 1 semaine
Laeken, Belgique Axians Portugal Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We're present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024. Axians....
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Customer Care Executive
il y a 1 semaine
Laeken, Belgique G2 Travel Temps pleinWe're looking for passionate individuals with customer care experience in the travel industry who are fluent in English and Japanese; French is a plus. If you thrive in a fast-paced, international environment, this is your moment Applicants must hold a valid work visa for Brussels, Belgium. The Company "People don't take trips – trips take people" ... ......
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Site Acquisition Agent
il y a 2 semaines
Laeken, Belgique DIGI Belgium Temps pleinAbout the Job DIGI Belgium welcomes you! We have set foot in the telecom landscape with one clear mission: to disrupt and redefine. With bold ambitions and an unstoppable drive for progress, we are forging a path that is fully customer-centric and rooted in innovation. Get ready for a telecom revolution, because DIGI BE did not come to simply participate —...
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Customer Service Representative
il y a 1 jour
Laeken, Belgique Exact Temps pleinDit = de baan/ This = the job Word jij onze nieuwe expert in customer experience binnen onze SaaS Software oplossingen? Op onze supportafdeling specialiseer jij je in de softwareproducten van Exact. Je legt de basis voor een loopbaan vol groei en ontwikkeling. Samen ontdekken we waar jouw talenten en ambities liggen. Dit = Wat je gaat doen Waarom is een...
