senior claims handler

HISCOX is an international listed specialist insurer with almost 120 years of experience in the insurance market and specialised in specific private and business risks. Hiscox is far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength. A total of 75 employees work for the Benelux organization. They work for a special target group with specific wishes and requirements. This means that service and quality are at a high level in a culture that encourages us to challenge convention and always look for a better way of doing things. For our Claims Team in Belgium (office in 1130 Brussels) we are looking for a: Senior Claims Handler - Cyber & Professional Speciality Commercial (PSC) As a Claims Underwriter you are creative, service-oriented, independent and responsible for the complete analysis and settlement of claims. You maintain contacts with insurance brokers and insured parties and contact loss adjusters where necessary. You work with and learn from the most talented people (claims, underwriting, operations) from the insurance industry every day and you work in a close-knit, dynamic team. Main responsibilities: • You are involved in claims handling in the field of professional and corporate liability, Cyber and D&O. • You ensure that the customer (or insurance advisor) experiences our very good service: quick response, pleasant contact and clear communication; • You enjoy solving complex issues in a practical way in collaboration with other professionals (both internal and external); • You contribute to Hiscox's product and service development; • You support your colleagues in the claims team • You represent Hiscox at events; • Master (university) thinking and working level (preferably Law); • At least 5 years of relevant work experience (insurer/legal); • Very good knowledge of (professional) liability and affinity with Cyber/ICT; • You are bilingual French – Dutch (speaking and writing skills), and have a good knowledge of the English language; • You are empathetic and have strong communication skills: you can argue and possibly defend your position excellently. You are able to act as a mediator; • You have excellent organizational skills; • You are stress-resistant; • You are practical, flexible and able to find a good solution for all parties; • You are enthusiastic and service-oriented and driven to continuously provide the best service to our customers; • You feel at home in a dynamic environment; • You are a real team player with a high degree of independence This is a fantastic opportunity to join a leading international insurer at a time of focused growth, giving you the opportunities to make a real difference. Hiscox Benelux is growing strongly in business insurance and offers a driven and enthusiastic working environment in which you are encouraged to build together with the team and be part of this fast-growing organization. There is plenty of opportunity to develop your career in a stimulating and international environment. The salary and employment conditions are competitive. In addition, there is an attractive (individual) bonus system and a savings plan. Parties, Universities, Insurance Domain, Communication, Underwriting, Enthusiasm, Bilingual, Claims, Complex Issues, Law, Service Development, Practicality, Creative work, Service oriented, Claims Management, Peer support, Liability, Insurance, Organization Skills, Operations, Service, Analysis, Settlement, Stress tolerance, Writing SkillsJBRP1_BE