IT & People Manager | Digital Workplace
il y a 2 semaines
HIGHLIGHTS
- Locatie: Zaventem + 2 dagen thuiswerk
- Contracttype: Vast contract in loondienst
- USP van de job: eindverantwoordelijkheid voor digital workplace in een uiterst impactvolle omgeving waar je rechtstreeks voor de eindgebruikers werkt
JOUW ROL
Als IT & People Manager werk je aan de strategie en uitvoering ervan draag je specifiek voor Digital Workplace de end-to-end eindverantwoordelijkheid om deze grote organisatie naar een hoger niveau te tillen.
Je leidt een team van service- en productmanagers - met vijf verschillende rapportagelijnen - en zorgt voor een efficiënte, klantgerichte en toekomstbestendige (interne) ICT-dienstverlening. Je zal optreden als het gezicht van de IT-dienst waarbij strategische knopen doorhakken, een roadmap maken voor de toekomst en de implementatie ervan opvolgen belangrijke pijlers in je job zijn.
Jouw verantwoordelijkheden:
- Leiden en optimaliseren van de operationele IT-services, inclusief service desk en end-user computing
- Ontwikkelen en implementeren van een strategische roadmap voor de digital workplace en service desk
- Beheer van contracten (SLA's), budgetten en relaties met leveranciers/vendors
- Coachen en motiveren van het team om groei, ownership en resultaatgerichtheid te stimuleren
- Prioritiseren en structureren van inkomende requests en projecten, met een duidelijke en pragmatische visie
- Vertegenwoordigen van de ICT-dienst en fungeren als aanspreekpunt voor interne stakeholders
- Analyseren en opvolgen van trends binnen de markt en technologie in zijn geheel om de dienstverlening steeds te verbeteren
HET AANBOD
Als deel van het team, kan je rekenen op:
- Aantrekkelijk salarispakket met extralegale voordelen zoals een bedrijfswagen, laptop en verzekeringenpakket
- Hybride werkomgeving met een moderne, stimulerende werkplek
- Uitdagende en strategische rol met veel autonomie en zichtbare impact
- Mogelijkheden voor groei en ontwikkeling binnen een dynamische omgeving
- Werken in een unieke setting met een focus op innovatie en optimalisatie
JIJ
Jouw skills en ervaring:
- Minimaal 10 jaar ervaring in IT-service management, met focus op digitale werkplekken en service desks. Let op: ervaring als pure Service Desk Manager is in deze onvoldoende
- Sterke people manager met de vaardigheden om een team te coachen en motiveren
- Ervaring met contract- en budgetbeheer en het nemen van strategische beslissingen
- Je beschikt over een sterke visie rond digital workplace door je ervaring met IT-infrastructuur, end-user computing en service management tools
- Goede communicator en probleemoplosser, stressbestendig en in staat om prioriteiten te stellen
- Talenkennis: Nederlands en Engels zijn vereist, Frans is een plus
VRAGEN? INTERESSE?
inaki@recurv.be
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