Customer Support medewerker

il y a 4 semaines


Machelen, Flandre, Belgique TN Belgium Temps plein
Customer Support medewerker | FedEx Machelen | NL EN, Machelen

Als customer support medewerker ben je het aanspreekpunt voor klanten en beantwoord je samen met het team alle vragen. Uitdagende klantendienst vacature binnen een internationaal bedrijf.

Jouw taken:

  1. Eerst en vooral sta je klanten bij elke inkomende vraag en oproep vriendelijk en professioneel te woord via verschillende kanalen zoals chat, mail en telefonie.
  2. Je behandelt vragen over de status van zendingen, facturen, prijzen, etc. Je analyseert het probleem en biedt de beste service om het probleem op te lossen.
  3. Je verstrekt proactieve en accurate informatie op basis van de klantbehoeften.
  4. Door je enthousiasme werk je mee aan omzetbehoud en garandeer je een nauwkeurige invoer van detailinformatie.
  5. In deze functie communiceer je met verschillende soorten klanten uit diverse sectoren (hotels, retail, banken). Bij moeilijkere vragen schakel je de oproepen door naar jouw collega's van Support.
  6. Dankzij jouw eigen initiatieven en creatieve communicatieskills bepaal je zelf op welke manier je de klant verder helpt. Geen saaie, vooraf ingestudeerde scripts dus

Ervaring:

#J-18808-Ljbffr
  • Customer Support Specialist

    il y a 3 semaines


    Machelen, Flandre, Belgique myGwork - LGBTQ+ Business Community Temps plein

    Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year.We're at the forefront of the medical device industry - leading, evolving it to address unmet and emerging needs in healthcare.Our culture powers our performance and we turn our shared vision into value...


  • Machelen, Flandre, Belgique IPG Temps plein

    De job Over deze job Welcome to WEngage Türkiye headquarters in the heart of the capital Ankara . Our experienced employees are all ready to create the ultimate customer experience for your customers. With a strong local presence and international expertise in customer experience, backed up by more than 30 years of experience,...

  • IT Support Analyst

    il y a 4 semaines


    Machelen, Flandre, Belgique TN Belgium Temps plein

    Social network you want to login/join with:Client:Location:Machelen, BelgiumJob Category:OtherEU work permit required:YesJob Reference:0295bb94553dJob Views:23Posted:23.01.2025Expiry Date:09.03.2025Job Description:IT Support AnalystEssity is currently searching for an IT Support Analyst. This position will be based at Diegem and partly in Stembert, assisting...

  • Clinical Support Specialist

    il y a 3 semaines


    Machelen, Flandre, Belgique 7546-Johnson & Johnson Medical NV Legal Entity Temps plein

    Clinical Support Specialist page is loadedClinical Support SpecialistApply remote type Fully Onsite locations BE012 Diegem time type Full time posted on Posted 3 Days Ago time left to apply End Date: March 13, 2025 (3 days left to apply) job requisition id R-001910At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation...

  • Customer Care Lead

    il y a 3 semaines


    Machelen, Flandre, Belgique F. Hoffmann-La Roche Gruppe Temps plein

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...


  • Machelen, Flandre, Belgique DHL Express Temps plein

    DHL Express - a company that connects people What makes DHL great? Our People We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world. Distinguished as No.1 World's Best Workplace by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that...


  • Machelen, Flandre, Belgique emerson Temps plein

    You will serve as first point of contact for customers in different industries and departments regarding all Systems & Software service-related requests in Belgium. This role consists of planning, logging and follow up on customer calls, questions, referrals, complaints, contractual obligations, and all other inquiries.  If you are ready for a challenge,...


  • Machelen, Flandre, Belgique DHL Express Temps plein

    DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic   DHL Worldwide Network NV De Kleetlaan 1, 1831 Diegem   DHL Worldwide Network NV De Kleetlaan 1 ...


  • Machelen, Flandre, Belgique TN Belgium Temps plein

    Client: SynergieLocation: Machelen, BelgiumJob Category: OtherEU work permit required: YesJob Reference: ee08968e3d5eJob Views: 29Posted: 10.02.2025Expiry Date: 27.03.2025Job Description:What does your day look like?Support in the coordination and follow-up across all CPChem departments including order input, product availability, delivery, invoicing and...


  • Machelen, Flandre, Belgique Select HR Temps plein

    Voor een internationaal logistiek bedrijf, gespecialiseerd in de luchtvracht en zeevracht, is Select HR op zoek naar een Customer Service Medewerker.Ben je iemand met een eerste ervaring binnen de logistiek? Aarzel dan zeker niet om te solliciterenHoe zullen jouw dagen als Customer Service Medewerker eruit zien?Accepteren en doorgeven van orders aan het...

  • L2 Support Engineer

    il y a 4 semaines


    Machelen, Flandre, Belgique Solventum Temps plein

    Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear...


  • Machelen, Flandre, Belgique SAP Temps plein

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...


  • Machelen, Flandre, Belgique TN Belgium Temps plein

    International Customer Service Representative - Solutions Team, MachelenClient: Randstad Professionals BelgiumLocation: Machelen, BelgiumJob Category: OtherEU work permit required: YesJob Reference: 810705926e4bJob Views: 28Posted: 23.01.2025Expiry Date: 09.03.2025Job Description:Johnson & Johnson in Diegem searches a motivated Customer Service...


  • Machelen, Flandre, Belgique 3M Temps plein

    Customer Service Representative (m/f/x)*Customer Service Representative (m/f/x)*Apply remote type Hybrid locations BE, Diegem time type Full time posted on Posted Yesterday job requisition id R01119063Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a...

  • Medewerker Customer Relations

    il y a 3 semaines


    Machelen, Flandre, Belgique WaW Temps plein

    Als Customer Service Agent ben jij het aanspreekpunt voor klanten. Je biedt hen de beste ondersteuning en zorgt ervoor dat ze tevreden zijn over onze producten en diensten. Dankzij jouw empathie en oplossingsgerichte aanpak kunnen onze klanten altijd op jou rekenen. Jouw takenpakket: Je beantwoordt klantvragen via telefoon, e-mail en chat op een...


  • Machelen, Flandre, Belgique Solventum Temps plein

    Customer Service Representative (m/f/x)*Customer Service Representative (m/f/x)*Apply remote type Hybrid locations BE, Diegem time type Full time posted on Posted 9 Days Ago job requisition id R01119063Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a...


  • Machelen, Flandre, Belgique Solventum Corporation Temps plein

    Customer Service Representative (m/f/x)*Join to apply for the Customer Service Representative (m/f/x)* role at Solventum.Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are...


  • Machelen, Flandre, Belgique SAP Temps plein

    We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options...

  • Product Support Intern

    il y a 2 jours


    Machelen, Flandre, Belgique O&M Halyard EMEA Temps plein

    Job Summary:This Complaints Intern role involves maintaining customer complaint intake, monitoring and tracking product replacements, and coordinating with internal teams.About Our Team:Our team is responsible for managing product quality complaints in the EMEA region. We work closely with colleagues across departments to achieve our goals.What You Will...


  • Machelen, Flandre, Belgique O&M Halyard EMEA Temps plein

    Job SummaryThis is an exciting opportunity for a recent graduate or student in their final year of studies to join our Complaints Team as a Complaints Intern. The successful candidate will have the opportunity to gain hands-on experience in quality assurance and complaint management, working closely with our experienced team.Main Responsibilities:Assist in...