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Administration Officer
Il y a 3 mois
Description:
Your role and responsibilities:
- You will be responsible for managing administrative processes related to registration, declaration, reporting, and the interaction between those processes with customers, operations, and finance.
- You will specifically ensure that all membership processes, internal and external, are of an appropriate high standard, and driven by the best economics and operational excellence, constantly improving the efficiency and the reliability of these administrative processes.
Key tasks:
- Specific administrative tasks related to the customer administration such as updating and monitoring the customer management system on a daily and periodical basis.
- Be the first point of contact providing information and support to customers, setting priorities, and proposing and put in place solutions to the management.
- Specific administrative tasks related to Accounts Receivable and Credit Collection.
- Provide administrative support to subsidiaries and branches.
Key Relationships:
Key Relationships - Internal
As Administration Officer, you report directly to the managers.
You work closely with all colleagues and our customers to execute, improve and raise awareness of our portal.
Key Relationships - External
The function is required to establish and maintain positive and productive relationships with key stakeholders (authorities), customers and suppliers.
You work closely with our customers (e.g. in Belgium and the UK) to execute, improve and raise awareness of our portal.
Profil
- Able to work across several processes including, but not limited to, customer relations, operations, and finance.
- Must have strong, handson knowledge of ERP systems and ITsystems such as Microsoft Dynamics 365 Sales, Dynamics Business Central and the like.
- Strong written and oral communication skills in English, Dutch and French (minimum C1 level);
- Strong relationship building and collaboration skills.
- Customer focused (internal and external).
- Excellent analytical, problem solving, and troubleshooting skills.
- Ability to quickly identify and mitigate problems.
- Proactive in putting actions in place to prevent issues and to provide solutions.
- Able to navigate a fastpaced, everchanging environment that operates under tight deadlines.
- Able to set priorities based on business and stakeholder needs.
- Experience with supply chain management is an asset.
Offre
What we offer:
- Depending on relevant experience and level of expertise, an appropriate remuneration.
- A dynamic and multicultural team of currently 7 colleagues in Brussels and 5 colleagues located around Europe.
- A fastpaced working environment.
- An inspiring environment on the edge between the renewable energy and the circular economy industry.
- Many local, European, and international contacts.
- The office is located in Brussels. However, the function requires some flexibility towards travelling (conferences and exhibitions) and flexible office.
Entreprise
Our client is a photovoltaic waste management system supported by the Belgian government.