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Commercial and Customer Success Specialist
il y a 2 semaines
- Build your own career and evolve in a fast paced environment.
**About Our Client**:
Wij zijn de opkomende Europese leider in digitale B2B handel, met meer dan auto's op de veiling in 2021. Het bedrijf werd in 2013 opgericht om de B2B-voertuighandel te digitaliseren en autodealers te helpen hun verkoop te laten groeien en hun winst te optimaliseren.
- De noodzakelijke vaardigheden- Een klantgerichte instelling en gemotiveerd om uitstekende klantenservice en ondersteuning te bieden.
- Het vermogen om gebruikersvragen te vertalen naar technische verzoeken
- Een systematische en analytische benadering van het oplossen van problemen
- Eerdere ervaring met klantenservice en ondersteuning
- Uitstekende communicatie
- en interpersoonlijke vaardigheden met het vermogen om duurzame en vertrouwensvolle relaties met klanten op te bouwen.
- Vloeiend in zowel Nederlands, Frans als Engels
- Een groot vermogen om snel te leren en gemakkelijk nieuwe softwaretoepassingen te begrijpen.
De nice-to-have vaardigheden- Ervaring in B2B/Enterprise software met de nadruk op SaaS
- Kennis van CRM-systemen (wij gebruiken HubSpot)
- Ervaring in de automobielindustrie
**The Successful Applicant**:
**De noodzakelijke vaardigheden**
- Een klantgerichte instelling en gemotiveerd om uitstekende klantenservice en ondersteuning te bieden.
- Het vermogen om gebruikersvragen te vertalen naar technische verzoeken
- Een systematische en analytische benadering van het oplossen van problemen
- Eerdere ervaring met klantenservice en ondersteuning
- Uitstekende communicatie
- en interpersoonlijke vaardigheden met het vermogen om duurzame en vertrouwensvolle relaties met klanten op te bouwen.
- Vloeiend in zowel Nederlands, Frans als Engels
- Een groot vermogen om snel te leren en gemakkelijk nieuwe softwaretoepassingen te begrijpen.
***
**De nice-to-have vaardigheden**
- Ervaring in B2B/Enterprise software met de nadruk op SaaS
- Kennis van CRM-systemen (wij gebruiken HubSpot)
- Ervaring in de automobielindustrie
**What's on Offer**:
**Wat wij bieden**
- Een aangename werkomgeving in een team waar de familiale sfeer voorop staat
- Training samen met onze collega's in het buitenland
- Een uitstekend salarispakket met sociale voordelen
- Flexibiliteit voor een optimaal evenwicht tussen werk en privéleven
- De mogelijkheid om (snel) door te groeien naar een functie met meer verantwoordelijkheid
- Contact- Juline Decloitre- Quote job ref- JN **Job summary**:
- Sector- Sales- Sub Sector- Automotive- Industry- Energy & Natural Resources- Location- Anderlecht- Contract Type- Permanent- Consultant name- Juline Decloitre- Job Reference- JN
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