Customer Service Representative OTC

il y a 2 semaines


Ixelles, Région de Bruxelles, Belgique Page Personnel Temps plein
My client is involved in the design and production of a variety of access control systems for pedestrians, vehicles, and passengers. Responsibilities:
  • Manage a customer portfolio
  • Prepare and send quotes to customers or sales managers
  • Support the sales department with information regarding file monitoring and management
  • Process and initiate orders for spare parts and equipment after gathering all necessary technical and commercial documents
  • Assist the sales director in creating commercial offers and reviewing sales contracts
  • Keep files updated in the ERP system
  • Handle customer file invoicing and ensure finance compliance
  • Act as the main point of contact for clients regarding file follow-up
  • Monitor file progress until material delivery (coordinate order shipments)
Profile:
  • Bachelor's or master's degree in a commercial or technical field
  • Prior experience in a similar role involving customer interaction and order processing
  • Proficiency in Dutch and French (min. B2 level). Knowledge of other languages is a plus
  • Good understanding of the industry and technical products
  • Familiarity with MS Office and ERP systems
Desired Skills:
  • Effective communicator across different team members
  • Dynamically proactive with a willingness to take initiatives and expand knowledge
  • Customer-centric and focused on finding solutions
Offer:
  • Monthly salary of €3,000
  • Competitive salary package with additional benefits
  • Extra days off based on seniority and career progression
  • Join a Belgian company known for maintaining a familial work environment
  • Opportunity for training in new technical aspects and career advancement
  • Collaborative work environment fostering idea sharing
  • Contribute to an innovative company actively supporting sustainable development goals

  • Customer Service medewerker

    il y a 2 semaines


    Ixelles, Région de Bruxelles, Belgique Unique Brussel Customer Care Temps plein

    De missie van onze klant is het promoten van homeopathie en het produceren van homeopathische geneesmiddelen volgens de hoogste kwaliteitsnormen. Deze producten worden gebruikt voor de behandeling van een breed scala aan ziekten en aandoeningen, en het bedrijf biedt ook opleidingen in homeopathie voor professionals in de gezondheidszorg. Onze klant is...

  • Sales Representative

    il y a 2 semaines


    Ixelles, Région de Bruxelles, Belgique Betuned Temps plein

    Betuned is looking for 3 Sales Representatives, Dutch and English speaking, for permanent contracts in Brussels.You want to work in a company who is focusing on enhancing corporate mobility and promoting sustainable transportation choices ? We are looking for a commercial talent who believes rock solid in the future of soft mobility Your mission The market...

  • Customer Service Agent

    il y a 2 semaines


    Ixelles, Région de Bruxelles, Belgique Robert Half Belgium Temps plein

    **Robert Half** is op zoek naar een **Customer Service agent NL / FR** voor een opdracht van 6 maanden met zicht op een vast contract.**Robert Half** is op zoek naar een **Customer Service agent NL / FR** voor een opdracht van 6 maanden met zicht op een vast contract.Onze klant is gespecialiseerd in **Luxeproducten** en is gelegen in **Brussel Centrum**.Je...

  • Customer Service Officer

    il y a 2 semaines


    Ixelles, Région de Bruxelles, Belgique Robert Half Belgium Temps plein

    **Robert Half** **Talent Solutions **recherche un(e)** Customer Service Officer** (h/f/x) pour rejoindre une entreprise multinationale basée à **Bruxelles.****Robert Half** **Talent Solutions **recherche un(e)** Customer Service Officer** (h/f/x) pour rejoindre une entreprise multinationale basée à **Bruxelles.**Notre client est une agréable entreprise...

  • Customer Service Agent

    il y a 2 semaines


    Ixelles, Région de Bruxelles, Belgique Robert Half Belgium Temps plein

    **Robert Half** recherche actuellement un(e) **Customer service agent FR / NL **(M/F/X) pour une société dans le secteur du logement.**Robert Half** recherche actuellement un(e) **Customer service agent FR / NL **(M/F/X) pour une société dans le secteur du logement.Cette structure est située à **Ixelles** et facilement accessible en transports en...

  • German Customer Service

    il y a 2 semaines


    Ixelles, Région de Bruxelles, Belgique Accent Temps plein

    The company, is located in Ixelles :They are experts in customer relations, dedicated to helping brands and banks nurture their most valuable asset: their customers.With a multicultural team of 1,500 professionals across 10 global offices, including New York, London, Paris, and more, we take pride in delivering exceptional customer service.Job...

  • Customer Service Medewerker

    il y a 2 semaines


    Ixelles, Région de Bruxelles, Belgique Accent Temps plein

    Depuis 1898, la "passion" est le moteur de notre client, pour continuer à innover et à développer des solutions de mobilité pour tous. Travailler chez notre client, c'est se montrer curieux et audacieux, aimer travailler en équipe dans un environnement créatif, dynamique et multiculturel pour relever les défis de l'automobile du futur. Avec près de...

  • Customer Service Medewerker

    il y a 2 semaines


    Ixelles, Région de Bruxelles, Belgique Accent Temps plein

    **Functiebeschrijving**Voor de vacature van Customer Service Medewerker te Brussel (Elsene) zijn wij op zoek naar een kandidaat die dagelijks in contact zal staan met B2B klanten en zal zorgen voor een professionele opvolging van de dossiers. Wat verwachten wij van jou?- Je beantwoordt vragen, volgt bestellingen op, wijzigt gegevens en behandelt klachten;-...


  • Ixelles, Région de Bruxelles, Belgique SAM Recruitment Temps plein

    Wat ga je doen?As a Sales Development Representative, you will play a vital role in driving the sales pipeline and generating new business opportunities. You will be responsible for identifying and qualifying potential clients, nurturing leads, and scheduling appointments for our sales team.Your key responsibilities will include:Proactively prospecting and...


  • Ixelles, Région de Bruxelles, Belgique CPL Temps plein

    Are you experienced in Customer Service or willing to work in Customer Service?Are you interested in developing your career within a multinational?I am recruiting Dutch speakers with as soon as possible start dateRole:Banking Customer Service AdvisorLocation:Schaerbeek, Brussels**Working model: Hybrid (1-2 days from home)Contract: 12 months Full time Fixed...

  • Customer Service Agent Fr

    il y a 2 semaines


    Ixelles, Région de Bruxelles, Belgique Robert Half Belgium Temps plein

    **Robert Half** recherche actuellement un(e) **Customer service agent FR / NL** (M/F/X) pour une société dans **le secteur du logement**.**Robert Half** recherche actuellement un(e) **Customer service agent FR / NL** (M/F/X) pour une société dans **le secteur du logement**.Cette structure est située à **Ixelles** et facilement accessible en transports...

  • Customer Service

    il y a 2 semaines


    Ixelles, Région de Bruxelles, Belgique Vivaldis Interim Temps plein

    **Functie**:Customer Support Medewerker I 1000 Bruxelles I Tour&TaxiEen grote Belgische beheersvennootschap van auteursrechten is op zoek naar twee Customer Support Medewerker. Deze beheersvennootschap biedt auteursrechtelijke licenties aan de gebruikers aan, int de licentievergoedingen en verdeelt deze vergoedingen vervolgens onder de rechthebbenden.Jouw...


  • Ixelles, Région de Bruxelles, Belgique Bright Plus Temps plein

    Description Are you a communicative person passionate about delivering exceptional service? Do you excel as the primary point of contact for customers? Are you able to express yourself very fluently in German? If so, we want to hear from youServe as the main point of contact for our customers, addressing their requests and concerns via phone, email, or...


  • Ixelles, Région de Bruxelles, Belgique Bright Plus Temps plein

    Description Are you ready to lead a team and make a significant impact? We are seeking a motivated and passionate team leader to join a customer service team in Elsene. What You'll Do: You manage a team of around 10 dedicated customer service professionals You make sure that the KPI-goals are obtained You coach both new and existing team members to reach...


  • Ixelles, Région de Bruxelles, Belgique Bright Plus Temps plein

    Description Are you ready to lead a team and make a significant impact? We are seeking a motivated and passionate team leader to join a customer service team in Elsene. What You'll Do: You manage a team of around 10 dedicated customer service professionals You make sure that the KPI-goals are obtained You coach both new and existing team members to reach...


  • Ixelles, Région de Bruxelles, Belgique Bright Plus Temps plein

    Description Are you ready to lead a team and make a significant impact? We are seeking a motivated and passionate team leader to join a customer service team in Elsene. What You'll Do: You manage a team of around 10 dedicated customer service professionals You make sure that the KPI-goals are obtained You coach both new and existing team members to reach...


  • Ixelles, Région de Bruxelles, Belgique Bright Plus Temps plein

    Description Are you ready to lead a team and make a significant impact? We are seeking a motivated and passionate team leader to join a customer service team in Elsene. What You'll Do: You manage a team of around 10 dedicated customer service professionals You make sure that the KPI-goals are obtained You coach both new and existing team members to reach...


  • Ixelles, Région de Bruxelles, Belgique Bright Plus Temps plein

    Description Are you a natural communicator with a passion for providing top-notch service? Do you want to serve as a first-contact person for clients? If so, our client wants you on their team Apply today and don't miss the chance to start a new career/challengeYour responsibilities: Be the main point of contact for our clients, responding to their...

  • Customer Service Expert

    il y a 2 semaines


    Ixelles, Région de Bruxelles, Belgique Nodalview Temps plein

    Do you feel like conquering the real estate world together with us, one customer at a time? Do you get a kick out of helping others and making every customer contact a fun and pleasant experience for both the customer and yourself ?Then we want you to join our team About Nodalview_Nodalview is a powerful sales and marketing platform built for the real estate...


  • Ixelles, Région de Bruxelles, Belgique Unique Temps plein

    : As a Bilingual French-German or English/German Call Center Agent in a banking-focused call center in Brussels, you will play a crucial role as an ambassador of our financial institution. Your primary goal will be to provide an exceptional and personalized customer experience through various communication channels such as phone, chat, and email.Key...