Incident Manager

Interested in a new challenge as a freelancer? Extensive background in incident management? Maybe also a first experience within banking?Look no further and check out our opening as Incident Manageryour jobThe Incident Manager is responsible for the smooth functioning of the incident process, taking on escalated and exceptional infrastructure-related...

Interested in a new challenge as a freelancer? Extensive background in incident management? Maybe also a first experience within banking?Look no further and check out our opening as Incident Manageryour jobThe Incident Manager is responsible for the smooth functioning of the incident process, taking on escalated and exceptional infrastructure-related...

Job Description The IT Incident Manager is responsible for the smooth functioning of the incident process, takes on escalated and exceptional infrastructure-related incidents, managing the reporting of these incidents and proposes structural improvements, when necessary. The objective of the incident process is to ensure resolution of the IT incident...

FunctieAs a Major Incident Manager, you will ensure that the process for managing incidents run effectively and efficiently. You manage the main incidents, organize the operational crisis cell and report to management.Specifically, you distribute the data related to the process to the various ICT teams involved. You ensure that this process is followed, you...

TalenCia Consulting is currently looking for a Senior Incident Manager for one of our clients.Duration: (Long term contract)Location: BrusselsStart date: AsapDescription:As Senior Incident Manager, you will have different tasks:Validate and scale the incident level.Standardize the criteria characterizing incidents and propose a global governance of...

MissionAu sein du Centre de Compétence Osiris (CDCO), l'Incident Manager initie, participe, assure le suivi et organise le reporting sur les tâches suivantes:- Caractériser et assigner les requêtes et incidents transmis par les Service Desks de 1ère ligne. Les différents membres du CDCO procèdent alors aux analyses permettant de résoudre les...

Sopra Steria Group, a major player in consulting, technology services and software publishing in Europe, assists its clients in the successful transformation of their business and information systems. By combining value and innovation in the solutions proposed, and delivering utmost quality and performance in the services provided, Sopra Steria Group...

**Tâches et responsabilités**:Le **Major Incident Manager** joue un rôle clé dans la stabilité des services dont Mutual IT assure le support pour ses mutualités clientes et leurs affiliés.Ses tâches principales sont:- coordonner la résolution des incidents majeurs de production en appliquant la méthodologie du Major Incident Management telle que...

Oliver James is partnering with a leading company in the banking sector seeking an experienced Major Incident Manager to join their team.We are seeking an experienced Major Incident Manager Consultant to join our client's team. In this role, you will be responsible for ensuring that the process for managing incidents run effectively and efficiently. You...

Oliver James is looking for an experienced Major Incident Manager Consultant who will ensure that the process for managing incidents run effectively and efficiently. You manage the main incidents, organize the operational crisis cell and report to management.The position is open for freelance or permanent.What will you bring ? Knowledge of ITIL and/or an...

Major Incident ManagerWithin Proximus SpearIT, there is a specialized IT staffing department that helps customers organize their IT smarter for higher performance in their business. We do this by providing talent and solutions for their digitalization. We strive for a long-term cooperation with both our clients and our employees.Our approach? Better matching...

Chez Smals, plus de 2000 professionnels façonnent, chaque jour, l'avenir en s'investissant dans « l'ICT for Society ». Ces systèmes ICT de pointe permettent à nos clients de garantir des services encore plus performants dans des domaines tels que le travail, la famille et la santé. À terme, eHealth, une plateforme d'échange sécurisée dédiée aux...

Chez Smals, plus de 2000 professionnels façonnent, chaque jour, l'avenir en s'investissant dans « l'ICT for Society ». Ces systèmes ICT de pointe permettent à nos clients de garantir des services encore plus performants dans des domaines tels que le travail, la famille et la santé. À terme, eHealth, une plateforme d'échange sécurisée dédiée aux...

Problem and Change AnalystThe Problem & Change Analyst (PCA) will work in the service domain: Message Exchange (MEX). The functional domains are Structure, Rectification, Measure and Cross. Everything related to transaction processing CMS. Excluded are batch processing and BI-reporting.The activities will focus on problem and change analysis:The main...

**Enterprise Cybersecurity Incident Manager- Working Location:Brussels, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - A degree from a university or establishment of similar standing 3+ years of experience in cybersecurity incident...

Location:Brussels, BelgiumSecurity Clearance:NATO SecretReference No:OCIO-0033 / BrusselsIntroduction:Skills, knowledge, experience required: A degree from a university or establishment of similar standing; At least 3 years' experience in cybersecurity incident management, preferably in a large organization; Experience in: Planning of multiyear programs...

Working Location:Brussels, Belgium- Security Clearance:NATO Secret- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: Essential Qualifications/Experience: A degree from a university or establishment of similar standing 3+ years of experience in cybersecurity incident management, preferably in a large organization Experience in...

As a Major Incident Manager, you will ensure that the process for managing incidents run effectively and efficiently. You manage the main incidents, organize the operational crisis cell and report to management.Specifically, you distribute the data related to the process to the various ICT teams involved. You ensure that this process is followed, you monitor...

**Contenu de la mission**:Monitorer les tickets queues et les Dashboard dans Jira Service DeskMonitorer l'attribution des tickets en vérifiant que les tickets sont pris en charge dans les tempsAssurer la deuxième ligne de support en enquêtant et en catégorisant les incidentsDébloquer les tickets bloquésMettre en place un reporting des incidentsMettre...

Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Who we are supportingThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to...