Incident and Problem Coordinator

il y a 2 semaines


Bruxelles, Région de Bruxelles, Belgique ITS GROUP BÉNÉLUX Temps plein
You will lead the root cause analysis (troubleshooting), the identification of work arounds, the identification of the definitive solutions, their implementations and related communication plans.
You take pride and ownership in delivering good service levels to customers. You are a result-oriented, self-propelling and well-structured team player that communicates ; collaborates openly with other people and teams. You are disciplined in your work, respect people, processes ; procedures and raise improvement opportunities. You provide a great service experience to your (internal) customers and achieve high levels of effectivity on daily service fulfillment.

MISSION:
xx

ACTIVITES:
xx

COMPETENCES CLES:
xx

LANGUES : Anglais,Français, FONCTION MANAGERIALE : Non MOBILITE : Non
**À propos d'ITS Group Benelux**:
Basée à Bruxelles, ITS Group Benelux, fournit des compétences et des solutions dédiées à la performance des équipes IT pour garantir la fiabilité du SI sur le territoire Belge et ses alentours. Nous accordons une attention toute particulière au contexte/enjeux de nos clients en Belgique pour qualifier au mieux les compétences et aptitudes nécessaires à la mise en œuvre de prestations.

ITS Group, entreprise humaine par essence, ne voit en vous que votre valeur.
Ce qui nous intéresse dans votre singularité, c'est la richesse qu'elle contient.

LI-LC1
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