Sales Support Dach Market

il y a 1 semaine


Machelen, Flandre, Belgique Page Personnel Temps plein
Added 08/04/202- Growing company active in the IT industry

About Our Client:


Our partner, a leading player in the IT sector, particularly in the dynamic field of 'internet of things', is looking to enhance its Sales Team with a new sales support Specialist.

If you're passionate about working in IT, here's why you'll thrive in this role.


In this role, you'll embrace expanding responsibilities and cutting-edge technology, propelling your career forward in a thriving environment where company growth offers stability and attractive benefits.


Responsibilities:

  • Offer customer support via phone and tickets, ensuring high levels of satisfaction and loyalty.
  • Address and resolve customer inquiries, complaints, and feedback in a timely and professional manner.
  • Maintain a comprehensive understanding of the products, services, and procedures to provide accurate solutions.
  • Collaborate with sales and technical teams to improve the customer experience and resolve complex issues.
  • Manage office supplies inventory, ensuring adequate stock levels and organization.
  • Participate in shaping and executing office policies and procedures.

The Successful Applicant:

Qualifications:

  • Previous experience in customer support, office management, or a related field is required.
  • Exceptional communication and interpersonal skills are essential.
  • Strong problemsolving abilities and a customercentric approach.
  • Proficiency in office software such as Microsoft Office Suite and CRM systems.
  • Ability to prioritise tasks and manage time effectively in a dynamic environment.
  • You take initiative and can work independently.

Language Skills:

  • Fluency in English and German is required.
  • Knowledge of French and/or Dutch is advantageous.

What's on Offer:

  • Gross salary based on experience & skills
  • Holiday pay (typically equivalent to one month's salary)
  • Annual bonus (commonly based on company performance and individual performance)
  • Meal vouchers or meal allowance
  • Transportation allowance or reimbursement for commuting expenses
  • Pension contribution or pension plan
  • Health insurance coverage
  • Additional benefits such as mobile phone, laptop, or other perks


ContactCharlotte Mathieu Quote job refJN
Job summary:

Sector
  • Sales
  • Sub Sector
  • After Sales
  • Industry
  • Technology & Telecoms
  • Location
  • Machelen
  • Contract Type
  • Permanent
  • Consultant name
  • Charlotte Mathieu
  • Job Reference
  • JN

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