Emplois actuels liés à Customer Service Manager Benelux - Bruxelles, Région de Bruxelles - Reckitt
-
Service Manager
il y a 4 semaines
Bruxelles, Belgique HeadCount Temps pleinWil je als Service Manager voor een bedrijf werken dat een verschil maakt en meehelpt aan een veiligere wereld? Zie jij jezelf als een echte people-manager die collega's motiveert en enthousiasmeert, maar tegelijkertijd ook de processen bewaakt en de strategie bepaalt? Heb je reeds ervaring in rollen als Service Manager, Customer Service Manager, Service...
-
Customer Service Agent
il y a 4 semaines
Bruxelles, Belgique Robert Half Temps pleinRobert Half is momenteel op zoek naar een tweetalige Customer Service Agent FR/NL (M/V/X) voor een bedrijf in het centrum van Brussel, gemakkelijk bereikbaar met het openbaar vervoer. Onze klant is actief in de technische sector. Belangrijkste verantwoordelijkheden van de Customer Service Agent FR/NL (m/v/x): je behandelt serviceverzoeken en coördineert...
-
District Manager, Customer service
Il y a 3 mois
Bruxelles, Belgique Fyte Temps pleinAn international automotive group is actively looking for a District Manager - Customer service & parts to join it's After Sales team truck division and support the 8 dealership groups representing 36 service points in Belgium & Luxembourg in their development.Main missions :To analyze the business potential of each dealership in the region in...
-
Customer Success Manager
Il y a 3 mois
Bruxelles Ixelles, Belgique Enaos Temps pleinEnaos, a pioneering company in the funeral sector specializing in the development of digital services and products, is actively seeking a dynamic and passionate Customer Success Manager to join our team. You will play a crucial role in our expansion by establishing strong relationships with our sales managers and B2B clients in Belgium and...
-
Finance and Administrative Manager Benelux
Il y a 3 mois
Petit Bruxelles, Belgique Club Med Temps pleinFinance and Administrative Manager Benelux & Germany Petit Bruxelles, Hainaut Province, Wallonia **Job ID** R-46271 **Category** Finance Our EAF Market Business Unit is currently looking for its new **Finance and Administration Manager for Benelux & Germany based in Brussels.** She/He gives a reliable vision of the business through accounting, supports...
-
Business Manager Benelux
Il y a 3 mois
Bruxelles Auderghem, Belgique Drawbotics Temps plein_Sluit je aan bij een startup in de Proptech-industrie en word een essentiële pijler voor de toekomst van het bedrijf. Als business development manager ben je verantwoordelijk voor het leiden en beheren van verkoopactiviteiten en het maximaliseren van omzetgroei op de Benelux-markt, terwijl je de leiding neemt over onze grootste deals en effectief...
-
Customer Service Representative
Il y a 3 mois
Bruxelles, Belgique Straumann Temps pleinDoel van de functieAls Customer Service medewerker rapporteer je aan de Customer Services Manager. Als medewerker van de klantenservice beantwoord je telefoontjes en e-mails van klanten. Je bent van nature klant gericht met een goede kennis van het order proces en benodigde systemen. Je kan nauwkeurig werken en bent graag onderdeel van een team dat er voor...
-
Customer Service Coordinator
il y a 4 semaines
Bruxelles, Belgique Dixon Supply Chain Temps pleinBen je goed in interactie met klanten? Kan je je vlot uitdrukken in Nederlands en Frans? Ben je iemand die graag begrijpt hoe de vork in de steel zit? Ben je nieuwsgierig? Wij kijken uit naar een Customer Care Coordinator die energie haalt uit een rol waarin je in contact staat met klanten. Iemand die behulpzaam is en sterk communicatief. Het bedrijf is...
-
Customer Service Coordinator
il y a 4 semaines
Bruxelles, Belgique Dixon Supply Chain Temps pleinBen je goed in interactie met klanten? Kan je je vlot uitdrukken in Nederlands en Frans? Ben je iemand die graag begrijpt hoe de vork in de steel zit? Ben je nieuwsgierig? Wij kijken uit naar een Customer Care Coordinator die energie haalt uit een rol waarin je in contact staat met klanten. Iemand die behulpzaam is en sterk communicatief. Het bedrijf is...
-
Account Manager
il y a 6 jours
Bruxelles Etterbeek, Belgique PaHRtners Temps pleinOur client is active in the technology sector, known for its innovative solutions that drive business transformation. As a global leader, they prioritize sustainability and social responsibility, making a positive impact in communities worldwide. To ensure the growth of our client, we are looking for an **Account Manager (M/F)**. **Responsibilities** As...
-
Program Manager
Il y a 4 mois
Bruxelles Ixelles, Belgique Médiane Benelux Temps pleinWhat if you embarked on new technologies? A subsidiary of the ICE industrial group, Mediane Systeme is an innovative engineering company specializing in electronics, embedded systems and industrial IT. Médiane Système has built its identity on a high level of technical expertise by offering its customers support services through its R&D (DRD) and...
-
Service Account Manager
Il y a 4 mois
Bruxelles Anderlecht, Belgique Speos Temps plein**Responsibilities** As **Service Account Manager,** your role will be to: - Be the spokesperson for your customer within speos and from speos to your customer. - Monitor the day-to-day production of the customers in your portfolio and be responsible for all related administrative tasks. - Reporting to your customers in a clear and analytical manner. -...
-
Customer Service Representative
il y a 3 semaines
Bruxelles Anderlecht, Belgique Univar Solutions Belgium Temps plein**A Place Where People Matter - Growing our People to Grow Our Business** We’re thrilled that you are exploring career opportunities where you can continue to make a positive difference every day to **keep our communities healthy, fed, clean and safe.** We have currently an open position as Customer Service Representative. In this very interactive...
-
Customer Service Agent
Il y a 4 mois
Bruxelles Jette, Belgique Robert Half Belgium Temps pleinRobert Half is momenteel op zoek naar een enthousiaste 'Customer Service Medewerker' voor een voltijdse functie. Heb je ervaring op een klantendienst en ben je klaar om je carrière naar een nieuw level te tillen? Dan is dit jouw kans! Robert Half is momenteel op zoek naar een enthousiaste 'Customer Service Medewerker' voor een voltijdse functie. Heb je...
-
Junior Office Manager
il y a 4 semaines
Bruxelles, Belgique Cardinal Health Temps pleinAt Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. We are looking for a talented and motivated individual who can be responsible for the administrative co-ordination office...
-
Bedrijfsleider / Office Manager
il y a 4 semaines
Bruxelles, Belgique Cardinal Health Temps pleinAt Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. We are looking for a talented and motivated individual who can be responsible for the administrative co-ordination office...
-
Customer Service Associate
Il y a 4 mois
Bruxelles Anderlecht, Belgique Alight Temps plein**Our story** At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training,...
-
Customer Service
Il y a 4 mois
Bruxelles Saint-Gilles, Belgique Allo Intérim Temps plein**As an Application Support Specialist (Customer Service), you will play a central role within a European institution!** **Mission**: - Provide technical support, **investigate issue**s, and determine **appropriate actions**. - Keep users informed about the status of their requests. - Participate in **meetings with the development team.**: - Contribute to...
-
Customer Service Agent
il y a 4 semaines
Bruxelles, Belgique Robert Half Temps pleinRobert Half is op zoek naar een tweetalig Customer Service/Commercieel Agent FR/NL (m/v/x) voor een bedrijf in het centrum van Brussel, dat gemakkelijk bereikbaar is met het openbaar vervoer. Onze klant is een onderneming die actief is in de de financiële sector. De belangrijkste verantwoordelijkheden van Customer Service/Commercieel Agent (m/v/x) zijn : ...
-
Finance and Administrative Manager Benelux
Il y a 3 mois
Petit Bruxelles, Belgique Club Med Temps pleinOur EAF Market Business Unit is currently looking for its new **Finance and Administration Manager for Benelux & Germany based in Brussels.** She/He gives a reliable vision of the business through accounting, supports the VP Central Western Europe and the Managing Director Germany in the optimization of the costs and the business and prevents the legal...
Customer Service Manager Benelux
Il y a 3 mois
We work with the best people to challenge conventional thinking and keep giving people innovative solutions for healthier lives and happier homes, through our brands like Nurofen, Strepsils, Durex, Finish, Vanish and Airwick.
A fantastic opportunity is available for a Customer Service Manager Benelux within our Hygiene Home division.Are we a match?
Here at Reckitt, we're trusted with full accountability and autonomy from day one. Our entrepreneurial culture provides us with the opportunity to make a real difference. Our career possibilities are limitless because we're not defined by rigid career paths. Each journey at Reckitt is different - you can truly make your mark. If this sounds like you, we'd love to hear from you
The Benelux Hygiene Home organisation consists of 80 game changers in Sales, Marketing, Supply Services and Finance based in two offices; Anderlecht, Belgium and Hoofddorp, The Netherlands.
Anderlecht, Belgium.
Reporting to the Supply Services Manager Benelux, the Customer Service Manager Benelux will take the leadership role in optimizing customer relationships and service level, which includes actively visiting our customers to build power partnerships.
Hence, if you are looking for a role that includes commercial acumen, customer-contact, team leadership, analytics and cost focus, this might be the role for you
Key Responsibilities:
- Be a member of Benelux Supply Services team, consisting of Logistics, Demand Planning, Master Data and Customer Service, Copackingembellishment, reporting to the Supply Services Manager Benelux.
- Lead the Customer Service activities to deliver high levels of service to the customer complete order, ontime delivery, free of damage, and accurate transaction.
- Lead the Customer Service Team and maintain seamless communication, internally and externally (customers, Warehouse/Distribution/Logistics Centres).
- Develop the necessary methods, procedures, systems, and analytical tools required to ensure corporate case fill, instock, ontime delivery, and accurate transaction goals are met or exceeded.
- Ensure development and implementation of actions plan with key customers to step change partnerships.
- Ensure flawless execution in productflow to customer, related to new item introductions and promotional activity.
- Focus on continious improvements wih your team, and develop and execute crossfunctional plans (especially with sales) to contribute to the growth and cost effectiveness of the business.
- Analysis on Minimum Order Quantity/item per channel.
- Deliver KPI results per country, with specific focus on TOP 5 customers.
Budget mgt
- Cost to serve
- Make Budget(plan) on Cost to service on Freight out and Picking per country (based on bottom up per customer) in alignemnt with log mgr +present the plan to topmgt for signoff including improvement projects
- Follow up cost to serve by customer (TOP 10) monthly,
- Identify risks/opps vs the plan, discuss iwth 3Pl and customer if needed, and bring new efficiency projects aligned with logistics to ensure we hit or overperform the planned budget
- Collaborate with colleagues from France Benelux cluster and the European Supply Services team to ensure leveraging best practices over the countries.
Who you are
:
- Bachelor or Master degree in Economics, Management or related fields
- At least 5 years' experience in Customer Service or similar type of roles, ideally in FMCG or another highpace, commercial environment.
- Commercial awareness understands the impact of Supply decisions on business profitability.
- People management proven experience in leading, managing and developing teams, able to influence people of all levels and functions
- Results driven and able to handle efficiently multiple tasks/ projects, a strong track record of successful delivery.
- Strong analytical skills.
- Flexibility in thinking and pragmatic problem solving skills.
- Demonstrates proven ability to take initiative, be a selfstarter
- Ideally experience with multifunctional project management
- Recognize yourself in RB's culture; responsibility, ownership, entrepreneurship, achievement and partnership. Bias for speed over perfection.
- Fluency in Dutch and/or French. The Business language at RB is English, therefore fluenct in verbal and written English is essential.
- Flexible for visits to our customers on average 1x week, and on average 1x per month a visit to Netherlands.
- System knowledge : SAP ; Msoffice Excel, powerbi
What we offer:
- Great brands, great business, great benefits
- At Reckitt, we offer a competitive reward package that recognizes outperformance
- You are given th
