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Il y a 3 mois
An exciting IT Support opportunity has just arisen in the heart of Brussels, within a company offering a pleasant, bilingual and stimulating working environment. Join a committed notarial professional organization, acting both as a consultancy for the development of the notarial profession and as a service company for notarial offices. As an IT Support, you'll be preparing the workplace of tomorrow. Why not find out more about this exciting opportunity?
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Tasks of the IT Support:
- You distribute, install and maintain end-user hardware and software.
- You manage service requests in general and provide support to users encountering software and hardware problems, via various channels (telephone, e-mail, remote or on-site).
- You manage access management requests (including registration and deactivation).
- You analyze tickets and other metrics to detect recurring incidents. When necessary,
- You work in collaboration with experts, performing in-depth technical troubleshooting to identify software and hardware problems and their root causes.
- You contribute to technology watch related to the workplace and present findings and recommendations to management.
- On a daily basis, you manage IT workplace-related inventory management under the supervision of the IT Care team leader.
Profile of the IT Support:
- Experience in a similar role
- Perfect command of Dutch and good French or English
- Has a proven analytical mind and is oriented towards finding solutions for the future
- IT skills in hardware and software
In return, our client offers:
- Temporary contract with a view to permanent employment
- Attractive salary package: 2,500 to 3,600 euros/gross, insurance, meal vouchers, eco-vouchers, etc.
- Pleasant working environment where personal development and initiative have their place in a growing company
Reference: 2246212
Incident, Hardware, Service, Dutch Language, Metric, French language, Technology watch, Findings, Registration, Access Management, Management, Failure Analysis
