Allround IT Support
Il y a 7 mois
Location:
**BRUXELLES /BRUSSEL**
**#24107**
**Allround IT Support**
Type of contract**:Fulltime permanent contract as an employee (NOT as a freelancer)**
Place of work**:Brussels**
**About Experis**:
Experis is the division of the Manpower Group that specializes in the recruitment of IT profiles.
**Presentation of our client**:
Our client is a worldwide organization.
**Missions**:
- Providing remote and onsite support (hardware and software) to the end-users
- Assisting the IT Department in various tasks
**Main tasks and responsibilities**:
- Providing remote and onsite technical assistance, and support to the end-users.
- Diagnosing and resolving hardware and software issues. Escalating them when necessary.
- Documenting troubleshooting steps, and solutions for common issues encountered.
- Configuring and deploying new devices for users.
- Installing new user workstations.
- Coordinating hardware repairs and replacements. Contacting IT suppliers to compare prices and order new equipment.
- Making a regular inventory of IT equipment.
- Providing induction training in IT for new employees.
- Managing user accounts, including permissions, and access control.
- Carrying out routine System maintenance tasks: updates, backups, patches, etc.
- Monitoring system performance and responding to alerts or issues as they arise.
- Assisting with IT projects: software upgrades, hardware migrations, system integrations, etc.
- Providing technical support during planning, implementation, and testing phases of the projects.
**Hard skills**:
**Professional experience**:
At least 2-3 years' experience in a similar role.
**Technical skills**:
Required:
- Windows OS
- Microsoft 365 environment (OneDrive, Teams, SharePoint Online, Exchange Online and Intune)
- Understanding of IT security principles
Nice to have:
- Linux
- Scripting and automating
- Familiarity with networking concepts
**Language skills**:
English: at least a good knowledge, both spoken and written.
**Soft skills**:
- Strong team spirit and collaboration
- Communicative and good listener
- Resourceful, with a sense of initiative
- Service-, quality-, result
- and solution-oriented
- Patient with users and able to give them technical information clearly and simply
- An analytical mind
- Organized and structured with good time and priority management
- Proactive and responsive
- Able to work both as part of a team and independently
- Flexible and able to adapt quickly
- Intellectually curious and keen to learn new things all the time
**Our client's offer**:
- A fulltime permanent contract
- A challenging position with interesting and varied tasks
- An organization with a strong team and collaborative spirit
- A competitive salary package
- An easily accessible workplace in Brussels
**Interested?**
We guarantee you our support and total discretion throughout the selection process.
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