Technicien User Support
il y a 3 jours
Introductie
IT-Planet is een gespecialiseerd informatica projectsourcing bedrijf, gelegen te Gent. We zijn actief bij diverse grote klanten over heel Vlaanderen en Brussel in volgende ICT-domeinen: Application Development, Infrastructure Services & Software Testing. Om ons team van 180 medewerkers te versterken zijn we momenteel op zoek naar een **Technicien User Support** om aan de slag te gaan bij onze klant in **Brussel**.
- Deze positie kan worden ingevuld met zowel vast contract (bediendestatuut) als freelance contract
- Duurtijd**:lange termijn**:
- Regio**:Brussel**
- ** Fulltime**
Functie
Allround IT technieker voor ons kantoor in BXL. We werken voornamelijk op basis van Pick Up & Return op onskantoor, verplaatsingen zijn mínimaal.
- ITIncident Analysis: Analyse en escalatie van hardwareproblemen
- Installatie en configuratie van nieuwe machines (PC/PO) enstandaard softwarepakketten via procedure van automatische
- Configuratie en ondersteuning van Android / iOS smartphones entablets (kennis van MDM-beheer is een pluspunt)
- Oplossen van software-incidenten (telefonisch en lokaal) overgebruikersconfiguraties
- Microsoft Windows 10: beheer en ondersteuning
Functie-eisen
- 2 à 5 jaar ervaring als Support Engineer
- Aankomsttijd tussen 8u en 9u / flexibele werktijd
- Kennis van beide landstalen (FR en NL)
- Microsoft Windows Active Directory / Ad AZure) : Basiskennis
- Kennis van cloud-oplossingen (Onedrive For Business)
- Kennis van software voor hulp op afstand
- Kennis van ticketing tools (SAP PM / SPRINT is een plus).
- Microsoft Office O365: gemiddeld niveau
- Kennis van ticketing tools
Aanbod
Bij ons word je verloond naar werk, kennis & competenties. Met zorg wordt een motiverend salarispakket uitgewerkt: loon + groeps-en hospitalisatieverzekering + wagen & tankkaart + maaltijdcheques,. Bovendien geeft IT-Planet je alle kansen om goed te zijn in wat je doet: extra opleidingsmogelijkheden & training zullen je helpen jouw skills verder uit te breiden of optimaliseren Wanneer je er klaar voor bent, staan er al weer tal van doorgroeimogelijkheden of carrièrevooruitzichten klaar.
Freelance? Aarzel zeker niet om ons te contacteren voor een voorstel op maat.
Inlichtingen
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