Invest Advisor
il y a 4 jours
As a member of the Consumer Advice Contact Centre team, you will provide first-line financial assistance by telephone and e-mail.
Your mission
As an extension of our "Testachats Invest" publications and the advice given therein, you will provide consumers with further information and respond in real time to a wide range of questions or requests relating to investments, insurance (life and non-life) and consumer credit
You handle and advise on contentious cases with a financial impact for the consumer.
Your profile
- Master degree, preferably with a financial or economic orientation
- At least 3 to 5 years experience in a similar function
- Experience in financial investments with a good knowledge of Consumer Finance
- Successful completion of an FSMA approved insurance training course for PCPs is an asset
- Perfect command of French (both written and spoken) with a good knowledge of Dutch
- Customer-oriented and a good listener, you are able to explain technical matters in simple terms
- Good telephone skills and clarity - contact centre experience is an asset but not a must
- Analytical mind and sense of responsibility to solve problems effectively
- Flexible and stress resistant, you enjoy working in a team
Our offer
- The opportunity to contribute to a mission with a strong societal impact both locally and internationally
- A job in which no two days are alike, full of exciting challenges and development opportunities in a dynamic and friendly atmosphere
- An attractive and flexible remuneration package, accompanied by numerous extra-legal advantages.
- A pleasant and easily accessible working environment (literally next to Brussels-South railway station)
- A flexible schedule with extended teleworking possibilities allows you to find the right balance
Testaankoop/Testachats is committed to promote diversity and invest in the attraction and development of an inclusive culture, regardless of gender, sexual orientation, age, race, ethnicity, belief, world view, or disability. Here you are welcome
Are you interested?
Do you want to join a human company made up of talents driven by a mission of general interest?
Send us your motivated application (with CV) by e-mail to
We look forward to receiving your application
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