Head of Customer Intelligence

Growth Tribe Belgium seeks a Product Area Lead for Customer Intelligence & Advanced Analytics to define and drive strategy across analytics, AI-enabled insights and measurement. You will transform data into commercial impact, enabling acquisition, activation, engagement, retention and value growth for Private Individuals.Leading analytics, reporting and...

Monizze, a Belgian HR tech scale-up, seeks a Head of Operations to lead Customer Operations and transform operational strategy into excellent customer journeys. You will oversee the Customer Care team and collaborate with Product, IT, Sales, Marketing, Finance and HR to drive growth and operational maturity.The role requires 7+ years in operations leadership...

Monizze, a Belgian fintech, is seeking a Head of Operations to drive an outstanding operational experience for customers, partners, merchants and beneficiaries. You will define the ops strategy, lead the Customer Operations team and collaborate with Product, Tech, Sales, Marketing, HR and Finance to continuously improve customer journeys.You will champion...

Everience in Belgium/Netherlands leads a multidisciplinary team responsible for customer contact, after-sales and pre-collection journeys across Belgium and the Netherlands. You own the business vision, priorities and results, collaborating with IT, Product Owners and operations to deliver value for customers, partners and employees.Your missions include...

AwardsWinnerawardforbestAIcompanyinBelgium2025,ISA2025innovationBelgianawardCertificationsISO27001certification,EUAIActcompliance,WorkScheduleFull-timeOffice-based-1day/weekremoteObjective:TakeoperationalandstrategicresponsibilityfortheCustomerSuccessteamtostandardizeprocesses,reducechurn,structurepartnerships,anddevelopupsell.hands-on:defineprioritiestogeth...

Mensura zoekt een Customer Finance Manager die leiding geeft aan een team van circa 8 personen en de brug slaat tussen klant, business en Finance. Je neemt ownership over facturatie en credit collection, en stuurt de optimalisatie van Order-to-Cash-processen aan vanuit Brussel met regelmatige verplaatsingen naar andere regio’s.Daarnaast vertaal je visie...

Leexi limited is seeking a Customer Success leader to take operational and strategic responsibility for the CS team. You will standardize processes, reduce churn, and structure partnerships while driving upsell opportunities.Reporting to the COO and collaborating with the CS leadership, you will supervise a team of 8-10 and own end-to-end CS playbooks,...

Umicore in Brussels, Belgium is seeking a Market Intelligence & Portfolio Strategy Lead to own a coherent view of the CAM value chain and shape a focused portfolio and pricing strategy.You will lead three intelligence managers, screen opportunities for attractiveness and right to win, and guide resource allocation to win at attractive margins. This senior...

Product Area Lead Customer Intelligence & Advanced AnalyticsGrowth Tribe Belgium | Private IndividualsMissionThe Product Area Lead Customer Intelligence & Advanced Analytics is accountable for defining and driving the Customer Intelligence, Growth Analytics and Advanced Analytics strategy within the Growth Tribe. The role transforms data, customer insights,...