First-Line IT Service Desk Technician

Il y a 2 jours

Brussel, Brussel-Hoofdstad, Belgique Rhox Temps plein 29 000 € - 42 000 €/an

Rhox is seeking a service desk technician to provide first-line end user support and to document practical troubleshooting steps using ITIL practices across the organization.

You will handle incident tickets, resolve workstation incidents, prepare IT hardware, answer Office questions, write checklists, and collaborate with second- and third-line specialists to continuously improve procedures in English and Dutch or French.