Manager IT Support Team
il y a 6 jours
Organisation and department description Our client is a global organization that supports businesses worldwide with insight and analysis that help them respond effectively to environmental and social expectations. Their work enables organizations to operate responsibly and contribute to a more sustainable future. With headquarters in the center of Brussels, they are strengthening their internal Corporate IT Operations to support a growing international workforce. AS manager you lead a distributed team of six IT support engineers located across Europe and North America. The role focuses heavily on people leadership, operational structure, and continuous improvement. The manager will refine processes, establish KPIs, enhance or redesign ITIL practices, and elevate team performance. Approximately 15% of the role includes hands-on technical work to ensure on-site support in Brussels when required. Job description Team leadership: Define objectives, roles, and priorities for the IT Operations team. Remove operational blockers and support decision-making. Conduct regular one-to-one meetings, performance reviews, and development planning. Foster a culture of accountability, learning, and high-quality problem solving. Balance operational workload with project commitments. Operational management: Oversee reliable delivery of internal IT services across multiple offices. Implement and monitor KPIs, SLAs, and performance metrics. Develop and maintain the IT Operations roadmap. Strengthen or redesign ITIL processes including incident, change, and knowledge management. Maintain clear documentation and operational procedures. Technical oversight: Define and evolve IT Operations services and architecture. Ensure systems remain secure, resilient, and up to date. Support continuity planning, including backup and disaster recovery. Remain informed on emerging technologies and propose improvements. Perform limited hands-on technical support when on-site presence in Brussels is required. Stakeholder and vendor management: Align IT operations with business priorities through close stakeholder engagement. Communicate progress, risks, and timelines to leadership. Manage vendors, evaluate solutions, and negotiate agreements. Ensure adherence to internal security standards and external requirements. Profile Minimum 3-5 years of IT management experience, ideally across multiple locations. Strong leadership and coaching capabilities. Technical background with Microsoft Azure tools (Intune, Exchange, SharePoint, Identity, Teams, O365). Experience with ITIL, Agile methodologies, Jira and Confluence. Ability to work on-site in Brussels nearly full time. Proactive and improvement-oriented mindset. Fluent English; additional languages are an asset. Offer A leadership role with significant impact on internal IT operations. An opportunity to modernize IT processes with an open mandate. A mission-driven environment focused on corporate responsibility. Generous leave allocation and competitive benefits.
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IT Support Team Lead
il y a 2 semaines
Bruxelles, Belgique Hemmersbach Temps pleinRole: Lead and manage a team, ensuring efficient resource allocation, fostering team collaboration, and driving team performance through effective leadership and support Provide technical guidance and mentor team members while assisting them with technical issues and challenges Facilitate communication and collaboration within the team as well as managing...
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Bruxelles, Belgique iStorm Temps pleinOur client is a global organization that supports businesses worldwide with insight and analysis that help them respond effectively to environmental and social expectations. With headquarters in the center of Brussels, they are strengthening their internal Corporate IT Operations to support a growing international workforce. The Corporate IT Operations...
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Bruxelles, Belgique iStorm Temps pleinOur client is a global organization that supports businesses worldwide with insight and analysis that help them respond effectively to environmental and social expectations. Their work enables organizations to operate responsibly and contribute to a more sustainable future. With headquarters in the center of Brussels, they are strengthening their internal...
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Team lead
il y a 1 semaine
Bruxelles, Belgique ALOIS Solutions Temps pleinJob Description Job Title: Team lead - IT Service Quality and Support Location: Belgium Languages: English, French, Dutch Homework: 3/5 Requested Start Date: 5 Jan 2026 Duration: 12 months - B2B contract only. Max Buy-in Price: 500-550 (negotiable) Description The only way we can tackle the challenges of this fast-changing world is with passionate people....
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Team lead
il y a 1 semaine
Bruxelles, Belgique ALOIS Solutions Temps pleinJob Description Job Title: Team lead - IT Service Quality and Support Location: Belgium Languages: English, French, Dutch Homework: 3/5 Requested Start Date: 5 Jan 2026 Duration: 12 months - B2B contract only. Max Buy-in Price: 500-550 (negotiable) Description The only way we can tackle the challenges of this fast-changing world...
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IT Manager
il y a 2 semaines
Bruxelles, Belgique amfori - Trade with Purpose Temps pleinAbout amfori amfori advocates for a world in which trade serves a purpose: delivering social, environmental and economic benefits for everyone. As a global business association, amfori supports its members at every step of their due diligence journey, offering a comprehensive range of ESG products and services. Founded in 1977, and recognised for its...
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Support Engineer
il y a 1 semaine
Bruxelles, Belgique IT-Planet Temps pleinDeze positie kan worden ingevuld met zowel vast contract (bediendestatuut) als freelance contract Duurtijd: lange termijn Regio: Brussel, volledig on site Wij zoeken ook iemand voor dezelfde positie in Sluiskil (NL) Fulltime Functie Als Allround IT Support Engineer ben je het eerste aanspreekpunt voor interne gebruikers of klanten bij IT-gerelateerde vragen...
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Information Technology
il y a 2 semaines
Bruxelles, Belgique Sharp Brains Temps pleinManage Desktop Devices (hardware, software and connectivity) incidents Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Support, Manage, Optimize and Maintain the configuration...
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Support Engineer
il y a 1 semaine
Bruxelles, Belgique IT-Planet Temps pleinDeze positie kan worden ingevuld met zowel vast contract (bediendestatuut) als freelance contract Duurtijd: lange termijn Regio: Brussel, volledig on site Wij zoeken ook iemand voor dezelfde positie in Sluiskil (NL) Fulltime Functie Als Allround IT Support Engineer ben je het eerste aanspreekpunt voor interne gebruikers of klanten bij...
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Resilience / IT Continuity Engineer - Expert
il y a 1 jour
Bruxelles, Belgique OPTIMUS IT SERVICES Temps pleinKey Responsibilities Support and collaborate closely with the IT Continuity & Resilience Officer (ICRO) within the Resiliency Cluster. Define, promote and embed IT Continuity, IT Resilience and Cyber Resilience aspects within the overall IT strategy. Steer, supervise and standardise the entity's IT Continuity and Resilience plans, including policies,...
