Technical Support Engineer
il y a 2 semaines
The 5*8 hour L1 service provider Provides first-line technical support for PV inverters, residential/commercial energy storage systems, and related smart energy products via hotline, email, and remote diagnostic tools. Guide customer to collect information and log according Huawei engineer require Assist to create the ticket for customer according procedure of Huawei Troubleshoot and resolve customer issues including installation, commissioning, operation, and maintenance. Escalate unresolved or complex issues to second-level support or R&D team, ensuring timely problem closure. Record and analyze technical cases, summarize common issues, and contribute to the creation of knowledge base documents. Assist in product acceptance testing, firmware updates, and remote configuration when required. Support partners, installers, and end users with professional technical guidance, ensuring customer satisfaction and safety compliance. Requirement: French and English are mandatory Electrical Engineering, Power Systems, Renewable Energy, or related technical field. Computer use skills (Microsoft Office and other, mainly web based applications) Effective phone call handling skills and able to handle complains properly Experience with customer support and service orientated 2+ years of experience in PV inverter, battery storage, UPS, or power electronics service/maintenance preferred
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Technical Support Engineer
il y a 2 semaines
Bruxelles, Belgique SAJ Temps pleinResponsibilities 1.Technical Support & Troubleshooting Provide advanced phone, email, and on-site support to installers and customers for Residential and C&I solutions. Diagnose and resolve complex technical issues related to system design, installation, commissioning, and operation. 2. Project & Customer Support Support sales and project teams with...
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Technical Project Manager
il y a 2 semaines
Bruxelles, Belgique NewSpace Technical Temps pleinTechnical Project Manager (Space) Location: Belgium (Onsite) Competitive Salary *Due to strict export control laws, qualifying applicants must be EU Citizen or citizen of NATO member country* NewSpace Technical are looking to hire a Technical Project Manager for our NewSpace client. This is a full-time permanent position, based onsite their office in...
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Support Engineer
il y a 7 jours
Bruxelles, Belgique Sansaone Temps pleinSupport Engineer Location : Brussel, VLG Contract Duration : 12 Months Work Mode : Hybrid Overview : Your challenges Make the digital transformation of the Police a reality by implementing various tools and technologies in a secure way in order to face the challenges of today and tomorrow. Guarantee the cybersecurity of our applications and environments by...
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Technical Service Engineer
il y a 5 jours
Bruxelles, Belgique SolaX Power Belgium Temps pleinAbout Us Established in 2012, SolaX Power is committed to helping our customers transition to clean energy and reduce dependence on fossil fuels. As a global leader in solar inverter and battery storage solutions, we have a strong presence in Europe, Asia, Africa, and Oceania. With over 3,000 employees worldwide, we continue to expand and seek talented...
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Technical Project Manager
il y a 2 semaines
Bruxelles, Belgique NewSpace Technical Temps pleinTechnical Project Manager (Space) Location: Belgium (Onsite) Due to strict export control laws, qualifying applicants must be EU Citizen or citizen of NATO member country* NewSpace Technical are looking to hire a Technical Project Manager for our NewSpace client. This is a full-time permanent position, based onsite their office in Belgium. As a...
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Customer Support Engineer
il y a 2 semaines
Bruxelles, Belgique Tangent International Temps pleinTangent International are urgently looking for a Customer Support Engineer L2 (Solar and energy storage / Renewable energy) to work a 3 month rolling contract based in either the Netherlands or Belgium. Main Responsibilities: Serve as the first point of contact for customers via phone, email, and remote diagnostic tools, providing 5x8 hour Level 1 support....
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Remote - IT support Engineer
il y a 2 semaines
Bruxelles, Belgique LA International Temps pleinThe 5*8 hour L1 service provider Provides first-line technical support for PV inverters, residential/commercial energy storage systems, and related smart energy products via hotline, email, and remote diagnostic tools. ~ Guide customer to collect information and log according Huawei engineer require ~ Escalate unresolved or complex issues to second-level...
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Technical Support Engineer IT
il y a 2 semaines
Bruxelles, Belgique Econocom Belgium Temps pleinAs an IT L2 IMAC Support Engineer , you will provide on-site and remote support for one of our major transportation clients in Brussels. Your mission includes handling IMAC (Install, Move, Add, Change) activities, incident resolution, and staging tasks for various hardware and software environments. You will work across multiple sites in Brussels and...
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SQL Server Engineer/ Support Engineer
il y a 2 semaines
Bruxelles, Belgique Tangent International Temps pleinTangent International are urgently looking for a Customer Support Engineer L2 (Solar and energy storage / Renewable energy) to work a 3 month rolling contract based in either the Netherlands or Belgium. Serve as the first point of contact for customers via phone, email, and remote diagnostic tools, providing 5x8 hour Level 1 support. Deliver first-line...
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Support Engineer
il y a 2 semaines
Bruxelles, Belgique Enzo Tech Group Temps pleinExciting Freelance Support Engineer Position We are currently working with one of the largest telecommunications companies in Belgium, who are looking for a L1 support engineer/service desk professional to help strengthen their team. This opportunity is a great one for someone looking to work in a team environment, where everyone is learning and progressing...