Technical Coordination Officer
il y a 7 jours
Spektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
**Who we are supporting**
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:
- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
**The program**
**Assistance and Advisory Service (AAS)**
The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
**Role Duties and Responsibilities**
- Provide technical guidance to subordinate technicians.
- Support the planning and management of SOSB resources to meet SLA targets and additional commitments to projects.
- Act as CSU POC for coordination of Service Interruptions with ESOC.
- Manage local projects in the delivery of assigned services.
- Assist in execution of CIS budget for local services.
- Provide technical guidance Briefings to Chain of Command.
- Provide local crypto and network topology advice to Service Lines mas required.
- Provide local radio and telephone system maintenance guidance and advice.
- Escalation of incidents to next tier support.
- Contribute to incident, change, configuration and asset management processes through ITSM toolkit.
- Liaise with higher tier support for projects, maintenance and procedures.
**Essential Skills and Experience**
- Sound knowledge of ITIL processes, with proven experience in at least one of the processes, along with ITIL Foundation Certification.
- Working knowledge of fibre optic and copper cable installation, testing and techniques.
- Working knowledge of secure network topology, LAN and WAN systems.
- Working knowledge of legacy VHF radio technology, TDM Voice networks and VoIP deployment.
- Working knowledge of TCP/IP and standard networking and communication protocols.
**Desirable Skills and Experience**
- Knowledge of policy, procedures, and organisation of NATO CIS.
- Prior experience of working in an international environment comprising both military and civilian elements.
- Proven experience leading team engaged in Project Work.
- Knowledge of NATO responsibilities and organization.
- Knowledge and experience leading technical teams.
- Certified Prince 2 Practitioner.
- Certified CISCO Network Entry Technician.
**Education**
**Working Location**
- Mons, Belgium
**Working Policy**
- On-Site
**Travel**
- Some travel to other NATO sites may be required
**Contract Duration**
- Jul 2024 - Dec 2024
**Security Clearance**
- Valid National or NATO Secret personal security clearance
We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.
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