Team Leader IT Technical Operations
Il y a 5 mois
Team Leader — IT Technical Operations
**Leuven, Belgium**
**Software Engineering & Research**
**Hybrid**
**Full-time**What you will do- Coordinate IT Technical Operations activities, including the implementation of IT Operations routines, procedures, and operational-level agreements
- Lead a team of engineers
- Generate service reports and collaborate with stakeholders on KPI and operational reporting
- Oversee incident management, service operations, and coordinate IT communications for relevant events
- Ensure efficient workplace management, including maintaining the SCCM/Intune environment and managing global workplace contracts and suppliers
- Provide support to the Infrastructure team for project and on-site initiatives
- Your profile- Previous IT Operations leadership experience
- Bachelor's degree in IT or equivalent experience
- Proficiency in IT tools such as AD/Azure AD, Intune, M365 stack, and monitoring platforms
- Strong understanding of networking concepts (LAN and WAN)
- Good working knowledge of ITSM environments
- Basic project management skills
- Excellent leadership and remote team management abilities
- Fluent in written and spoken English
- Customer-oriented, proactive problem solver with strong organizational skills
- Certifications in ITIL, project management, or related areas are a plus
- Location and type of contract- Leuven, Belgium
- Full-time
- Hybrid
- Mid-senior level
Working at Materialise
- Materialise is a dynamic, international high-tech company, founded in 1990 and headquartered in Belgium, with over 2,300 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing (also known as 3D printing). Our customers are in diverse industries, such as automotive, aerospace, medical, research, and academia.
- As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work.
More information
**Benefits**:
Having a healthy work-life balance
- When creating a better and healthier world, a good place to start is with yourself. That’s why we encourage our employees to stay fit both physically and mentally by offering sports workshops and flexible hours with the possibility of working remotely.Personal growth and career opportunities
- Materialise invests in people and want to see them grow in a career that fits them best. We offer personal training to every employee, so they can access every available career opportunity.Team building
- It’s also important to enjoy working at Materialise. With initiatives such as memorable team-building activities, lively after-work drinks, and team lunches, we’re building a work environment in which our employees feel good.Innovation is key
- Innovation isn’t an empty word at Materialise. We create and deliver high-tech solutions in additive manufacturing. Innovation and leadership by our employees is both encouraged and rewarded.
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