Po Case Resolution Squad

il y a 4 jours


Brussels, Belgique SWIFT Financial Messaging Services Temps plein

About the Role

The Transaction Management (TM) agile ‘tribe’ is responsible for the evolution of the SWIFT platform in the direction set by SWIFT’s strategy, which includes facilitation of the SWIFT community’s adoption of a common platform to manage Exceptions and Investigations ‘Case Management’.

We are looking for a Product Owner, to facilitate and take accountability for the extension of our existing Case Management solution to support and manage new ISO 20022 E&I Standards and to define new business workflows enabling community adoption. As a PO you will work with a team (‘squad’) of business and technical experts.

This is a high profile, demanding role, which contributes significantly to the realisation of SWIFT’s exciting new strategy.
- Are you a programme or product manager, looking for a bigger challenge? Do you thrive in an autonomous cross-functional team?_

The Transaction Management (TM) agile ‘tribe’ is responsible for the evolution of the SWIFT platform in the direction set by SWIFT’s strategy, which includes facilitation of the SWIFT community’s adoption of a common platform to manage Exceptions and Investigations ‘Case Management’.

We are looking for a
_Product Owner_, to facilitate and take accountability for the extension of our existing Case Management solution to support and manage new ISO 20022 E&I Standards and to define new business workflows enabling community adoption. As a PO you will work with a team (‘squad’) of business and technical experts.

This is a high profile, demanding role, which contributes significantly to the realisation of SWIFT’s exciting new strategy.

What to expect
- Define product requirements for successful community adoption of Case Resolution;
- Coordinate product roadmaps and dependencies across the TMP tribe and other Product tribes and teams;
- Working with relevant TM squads, ensure E&I ISO 20022 readiness for SWIFT, vendors and customers;
- Define the customer journey from awareness to go-live, ensuring a comprehensive product and services offering that supports customers’ strategic roadmap for ISO 20022 adoption;
- Manage customer working group(s) in coordination with Customer Engagement squad

What will make you successful?
- Experience in Product Management and Go-To-Market;
- Excellent communication and planning skills;
- Ability to network effectively across the company, securing mindshare and commitment to the product;
- Excellent interpersonal skills to deal with a wide range of internal stakeholders, external working groups, national member groups, user groups and clients;
- Facilitation and problem solving skills;
- Strong leadership, exhibiting end-to-end ownership and accountability;
- Strong motivation and perseverance combined with the ability to understand the big picture (risks, dependencies) and the competence to track the details;
- Proven ability to contribute in a diverse, multi-cultural, multi-country team environment and the ability to work independently;
- Fluent written and spoken English.

What we offer- We put you in control of your career- We give you a competitive package- We help you perform at your best- We help you make a difference- We give you the freedom to be yourself

About SWIFT

SWIFT doesn’t stand still. We are constantly evolving and tirelessly innovating. Working at the intersection of finance and technology is a very exciting place to be right now.

SWIFT is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value — every instant of every day, in almost every country.

We are proud that what we do has a critical impact on the global financial community and touches almost every aspect of the financial world. So, what you do at SWIFT has real impact too — an impact that matters every day. Which is why you matter to us.

Joining SWIFT gives you unparalleled exposure to knowledge, expertise and technologies. If you have what it takes, you’ll be able to take on different career paths and have the opportunity to work in teams, departments and disciplines in countries around the world.

SWIFT is unique. There is no other organisation like ours in the world driving the long-term future of the financial ecosystem. You’ll be surrounded by bright, customer-focused and intellectually curious people in a collaborative, friendly, open and inclusive environment.

At SWIFT we are trusted every instant. Everything we do has an impact that matters. And as a member of our team, you are trusted to make your impact every day.

What we offer
- We put you in control of career
- We give you a competitive package
- We help you perform at your best
- We help you make a difference
- We give you the freedom to be yourself
- We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. An environment in


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