![AXA](https://media.trabajo.org/img/noimg.jpg)
Performance Manager Transversal Ops
il y a 2 semaines
Within the
**COO Office team**, we drive
**transversal action plans** with an objective of
**operational efficiency, **we
**monitor their impact** and
**launch initiatives** to achieve performant Operations. These topics are highly visible topics and contribute to
**24-26 OPS strategic plan**. The COO office is directly reporting to the COO and the Management Committee of AXA Belgium. The team works in close collaboration with all Operations (‘OPS’) departments, representing ~1500 collaborators.
We are looking for a dynamic & pragmatic profile to
**support operational performance steering, **across all Operations teams, ensuring Operations are running efficiently and effectively. This profile will report directly to the Head of the COO Office.
The mandate is
**transversal** to AXA BE, and includes the following activities in support of the Senior Performance Manager Transversal OPS:
- **
Support the set-up of a transversal performance management framework ‘à froid’**:
- Together with the Senior Performance Manager, monitor and analyze the performance of AXA BE OPS processes, transversally (focus on quality of service, operational excellence & efficiency, technical performance, etc )
- Identify deviations and potential bottlenecks impacting business KPI’s preventing realization of target Ops Strategy 24-26 impact.
- Support in proposing recommendations and in launching initiatives to improve performance
- Prepare conclusions and key messages for Management Committee & Senior Management reporting Ensure the liaison with Distribution, Customer, HR to be able to understand the OPS key metrics in a transversal end-to-end context.- **Support the creation & improvement of transversal OPS performance reports**
- Together with the Senior Performance Manager, design and coordinate the development and the implementation of performance dashboards and tools by Data Office & BI-dedicated teams within BU
- Together with BU-specific Performance Managers, define priorities to build the relevant KPI’s that will be monitored
- Participate in the definition of performance standards that could be propose transversally for all BU’s.
- **
Support the animation of local Performance Management Community & support in the participation of Group working sessions on performance management**
- Work closely with BU-performance managers ensuring alignment at all levels (BU & transversal)
- Share best practices, enforce methods & tools to improve performance analysis & monitoring at BU level
- Provide training / support to BU-performance managers to promote a culture of performance management in OPS
**Your Profile**
We are looking for a profile with at least 3 years’ experience in performance management (finance/ operational/ etc) and/or operational efficiency improvement.
- Analytical skills - ability to deal with complex data & perform swift analysis
- Ability to translate complex analysis in easy-to-understand conclusions with concrete action plans
- Solution-oriented, challenging attitude and proposing action plans to meet target sets
- Stakeholder management skills (assertiveness & negotiation skills) - to handle transversal performance with various stakeholders (BU-performance managers, data & reporting representatives, counterparts from HR, Distribution, )
- Strategic thinking, understanding link between target KPI’s and strategic ambition
- Ability to structure and monitor delivery, being the effective liaison between Business OPS, Data & Reporting representatives
- Proactivity and ability to work independently
- Perfect knowledge of French or Dutch, active knowledge of the other official language and of English
**About AXA**
At AXA, we want to be more than the world leader in insurance and asset management.
Our purpose is ‘**Act for human progress by protecting what matters’**. As an insurance company, we want to watch over every individual, society and the world while always keeping the future in mind.
As an insurer, AXA Belgium is also a key player in the field of prevention. **Protection is in our DNA**, as evidenced every day by the extensive investments in research and risk awareness.
At AXA, we reject unfair or unlawful discrimination in any form. More info in our Diversity & Inclusion Policy.
**About the Entity**
In Belgium, AXA is market leader in non-life insurance. We have more than 3,000 enthusiastic employees whose aim is to move from
**payer to partner** for our 3 million clients.
Our employees are our greatest asset. Therefore, a pleasant and modern working atmosphere is crucial to us. Together we seek to foster a
**diverse and inclusive culture** where thoughts and ideas are valued, respected and appreciated.
With every step we take, we keep our values in mind:
**Customer First, Integrity, Courage and One AXA**.
**What We Offer**
**A nice reward for your hard work**
An attractive salary, supplemented with discretionary personal and collective bonuses and of course,
-
Performance Manager Transversal Ops
il y a 2 semaines
Brussels, Belgique AXA Temps pleinIn het **COO Office team** leiden we **transversale actieplannen **in goede banen, met als doel **operationele efficiëntie, **we **monitoren de impact ervan **en we **lanceren initiatieven **met het oog op performante Operations. Dat zijn uiterst zichtbare thema's die bijdragen tot het OPS **strategisch plan 24-26**. De COO office rapporteert...
-
Performance Manager Transversal OPS
il y a 3 semaines
Brussels, Belgique AXA Group Temps pleinWithin the COO Office team, we drive transversal action plans with an objective of operational efficiency, we monitor their impact and launch initiatives to achieve performant Operations. These topics are highly visible topics and contribute to 24-26 OPS strategic plan. The COO office is directly reporting to the COO and the Management Committee of AXA...
-
Ops Strategy Business Manager
Il y a 2 mois
Brussels, Belgique AXA Temps pleinWithin the **COO Office team**, we drive **transversal action plans** with an objective of **operational efficiency**. These topics are highly visible topics and contribute to **24-26 OPS strategic plan**. The COO office is directly reporting to the COO and the Management Committee of AXA Belgium. The team works in close collaboration with all Operations...
-
Ops Strategy Business Manager
Il y a 2 mois
Brussels, Belgique AXA Temps pleinIn het **COO Office team **voeren we **transversale actieplannen **met als doel **operationele efficiëntie**. Dat zijn uiterst zichtbare thema's die bijdragen tot het OPS **strategisch plan 24-26**. De COO office rapporteert rechtstreeks aan de COO en het directiecomité van AXA Belgium. Het team werkt nauw samen met alle departementen Operations...
-
Process Analyst
Il y a 2 mois
Brussels, Belgique Michael Page Temps pleinSupport the set-up of a transversal performance management framework 'à froid':Together with the Senior Performance Manager, monitor and analyze the performance of OPS processes, transversally (focus on quality of service, operational excellence & efficiency, technical performance, etc…)Identify deviations and potential bottlenecks impacting business...
-
Process Analyst
il y a 2 semaines
Brussels, Belgique Michael Page Temps pleinSupport the set-up of a transversal performance management framework 'à froid':Together with the Senior Performance Manager, monitor and analyze the performance of OPS processes, transversally (focus on quality of service, operational excellence & efficiency, technical performance, etc…)Identify deviations and potential bottlenecks impacting business...
-
Operational Performance Expert
il y a 2 jours
Brussels, Belgique Michael Page Temps pleinImplementation of a Cross-Functional Performance Management Framework:In collaboration with the Senior Performance Manager:Track and analyze the performance of OPS processes across the board (focus on service quality, operational excellence and efficiency, technical performance, etc.).Identify gaps and potential bottlenecks affecting business KPIs,...
-
QA Ops
il y a 3 semaines
Brussels, Belgique Scalian Temps plein**QA OPS (M/F)** We are searching for an experienced QA OPS (M/F) at our Bruxelles facility. **Primary Duties and Responsibilities**: Ne rien renseigner ici. Passer directement à l’onglet offre d’emploi pour renseigner les éléments que vous souhaitez. **Required Qualifications**: **Pourquoi feriez-vous le grand saut ?** Parce que Scalian est un...
-
Procurement - Transversal Project & Analyst Manager
Il y a 2 mois
Brussels, Belgique bpost Temps plein**Transversal Project & Analyst Manager** **Contexte** bpost est toujours en mouvement. Nous créons pour notre personnel un environnement avec des projets stimulants, des collaborations inspirantes et les dernières technologies, avec des opportunités d'emploi intéressantes et des programmes de formation pour tous. Dans ce contexte, nous recherchons un...
-
Procurement - Transversal Project & Analyst Manager
Il y a 2 mois
Brussels, Belgique bpost Temps plein**Procurement - Transversal Project & Analyst Manager**: - Regio : Brussel **Transversal Project & Analyst Manager** **Context** - bpost is altijd onderweg. We creëren voor onze mensen een omgeving met uitdagende projecten, inspirerende samenwerkingen en de nieuwste technologieën, met interessante job opportuniteiten en opleidingsprogramma’s voor...
-
Chapter Lead Ops
il y a 3 semaines
Brussels, Belgique ING Temps pleinWB Tech FM> Chapter Lead Competitive Pricing - FlexING - ING NV Belgian Branch, WB Tech FM GT Comp Pricing Ops - 50% work from home **A day in the life of a Chapter Lead Ops** - 50% of your time will be devoted to empowering, coaching, and motivating your chapter of 6 to 10 engineers. Your responsibilities in that part will include making sure that...
-
Head of Coo Office
il y a 3 semaines
Brussels, Belgique AXA Temps pleinCe poste présente une opportunité passionnante de diriger et de façonner la stratégie opérationnelle d’une division essentielle au sein d’AXA Belgium. Le Head of COO Office collaborera étroitement avec le COO et les directeurs opérationnels en vue de co-définir et d’exécuter une stratégie globale qui aura un impact direct sur l’ensemble des...
-
Performance Manager
il y a 3 semaines
Brussels, Belgique Louis Vuitton Temps pleinPOSTE Based in Brussels, this position is accountable for ensuring that the Louis Vuitton’s Client Services Center (CSC) staffing is optimal, that the drive of Performance is best-of-class, and that the CSC can ultimately deliver the business strategy. In Brussels, the CSC provides support to clients over 23 countries through: - Inbound client calls...
-
Performance Manager
il y a 3 semaines
Brussels, Belgique FOD Financiën Temps plein**Job description**: De **Stafdienst Begroting en Beheerscontrole** is de bewaarder van de portefeuille van de FOD Financiën en volgt het budget, de beheerscontrole en de interne controle op, evenals het facilitair en logistiek beheer van de gehele FOD Financiën. Deze stafdienst voert ook alle overheidsopdrachten uit en doet dat niet alleen voor onze FOD:...
-
Technical Ops Lead
il y a 3 semaines
Brussels, Belgique ING Temps pleinWB Tech FM> Chapter Lead Competitive Pricing - FlexING - ING NV Belgian Branch, WB Tech FM GT Comp Pricing Ops - 50% work from home **A day in the life of a Technical Ops Lead** - 50% of your time will be devoted to empowering, coaching, and motivating your chapter of 6 to 10 engineers. Your responsibilities in that part will include making sure that...
-
Head of Performance Management
Il y a 2 mois
Brussels, Belgique Belfius Temps pleinBinnen de directie van de Chief Financial Officer (CFO) is de afdeling Strategic Planning & Performance Management (SPPM) verantwoordelijk voor de ondersteuning van het management van Belfius Bank & Verzekeringen bij de uitvoering van de Belfius Strategie door: - het challengen van de prestaties van de organisatie door middel van monitoring, planning en...
-
Performance Manager
il y a 3 semaines
Brussels, Belgique Werkenvoor.be Travailler.pour Temps plein**Code de sélection**: - XNC24115**Langue**: - Néerlandais**Diplôme**: - Master**Type de contrat**: - Contractuel**Niveau de fonction**: - A**Type de recrutement**: - Convention premier emploi**Durée**: - Durée déterminée**Lieu de travail**: - 1000 Bruxelles**Temps plein/temps partiel**: - À temps plein**Jobinhoud**: De **Stafdienst...
-
Talent Manager | Gestion des Carrières et Performances
il y a 6 jours
Brussels, Belgique Sander Temps pleinL'un de nos partenaires, leader dans le secteur des services en Belgique, recherche activement un Talent Manager expérimenté en stratégie HR pour son siège à Bruxelles. Cet acteur incontournable, dont les services sont reconnus à travers le pays, souhaite renforcer son équipe HR en accueillant une nouvelle personne responsable du pôle Talent. ...
-
Manager - Transversale Coördinatie
il y a 2 semaines
Brussels, Belgique LEEFMILIEU BRUSSEL - BIM Temps pleinFunctieomschrijving Functie Leefmilieu Brussel op zoek naar een teammanager voor de dienst Transversale coördinatie. De dienst Transversale coördinatie is betrokken bij het beheer en het onderhoud van de groene ruimten door bij te dragen tot de definitie van programma's, de rapportering en de verbeteringen die moeten worden aangebracht om de...
-
Performance manager
il y a 4 jours
Brussels, Belgique FOD Financiën Temps pleinDe Stafdienst Begroting en Beheerscontrole is de bewaarder van de portefeuille van de FOD Financiën en volgt het budget, de beheerscontrole en de interne controle op, evenals het facilitair en logistiek beheer van de gehele FOD Financiën. Deze stafdienst voert ook alle overheidsopdrachten uit en doet dat niet alleen voor onze FOD: ook andere...