Technical Support Administrator

il y a 2 semaines


Wavre, Belgique Daoust Temps plein

**Description de l'annonce**:
Le « Technical Support Administrator » prépare, assiste et contrôle le travail des techniciens:

- Création et gestion de rapports pour les interventions, pour des mises à jour d’équipements, pour des demandes d’autres départements ;
- Maintien de la qualité des données ;
- Suivi et mise à jour des bases de données (stock d’équipement et de pièces de rechanges, informations sur les agences et les librairies,) ;
- Suivi et contrôle des rapports résolus par les techniciens ;
- Création ou mise à jour de procédures ;
- Analyse des données en suivant les processus établis ;
- Gestion et suivi de projets à court, moyen ou long terme

**Votre profil**:

- Vous êtes titulaire d’un diplôme au minimum de niveau Bachelier (graduat) ou vous avez une expérience professionnelle équivalente ;
- Vous travaillez aisément avec un ERP et avec Excel, OneDrive, Teams et Outlook ;
- Vous maîtrisez parfaitement le français et/ou le néerlandais et disposez d’une connaissance de l’autre langue ;
- Vous pouvez attester d’une très bonne connaissance en anglais.
- Compétences clés : esprit d’équipe, sens de l’organisation, rigueur, souci de la qualité, capacité d’apprentissage, esprit analytique, orientation résultats, résistance au stress, respect des processus et des règlements, flexible et autonome.

**Notre offre**:

- CDI employé
- Salaire à négocier en fonction de l'expérience
- 13e mois
- Tickets Restaurants
- Téléphone portable et abonnement
- PC portable + iPad avec abonnement
- Abonnement internet privé en partie remboursé
- Eco Chèques
- Système de bonus en fonction de objectifs atteints par la société
- Assurance groupe (pension complémentaire)
- Assurance hospitalisation



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