Fujitsu Technology Solutions Ram
il y a 1 semaine
In order to be eligible for this role you hold European Nationality
WORK ENVIRONMENT
Fujitsu is looking for a Junior Windows 10 Engineer to work at a European Institution.
DESCRIPTION OF TASKS
Debugging and analyzing of reported problems and escalated incidents;
Drafting operational guidelines, procedures, installation notices and scripts for the integration, installation and upgrade of aforementioned component services;
Participate in the 2nd line support, Problem Management and on-call standby service;
Intervention on ICT infrastructure (Workstation, peripherals, etc);
Perform patching and software deployments operations
ETC..
KNOWLEDGE & SKILLS
Basic knowledge of the change and release process (Based on ITIL v3/v4: Test phase, pilot phase, implementation phase)
Basic Experience / understanding of SCCM or Ivanti (software deployment, patch management, Remote control)
Basic knowledge / understanding Troubleshooting and management of GPO
Basic understanding of DHCP / DNS / TCP/IP / VPN / firewall
Basic Experience / understanding with Powershell scripting (able to understand the basics for Powershell code and adapt if needed)
Basic Troubleshooting and maintaining printing environment (installation of drivers and create print queues and manage print servers)
YOUR PROFILE
In order to be eligible for this role you hold European Nationality
**Education**: You hold a Secondary High School Diploma or higher
**Experience**: at least between 1 and 4 years of experience in a System Engineer role
**Languages**: you are fluent in English
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