IT Support Desk

**Your mission**: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. **Your tasks**: - Serve as a dedicated service desk agent, incident analyst, and problem solver. - Ensure swift incident analysis, prioritizing first and second-line customer interactions to...

Your mission: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. Your tasks: Serve as a dedicated service desk agent, incident analyst, and problem solver. Ensure swift incident analysis, prioritizing first and second-line customer interactions to...

Nature of the tasks: - Service desk agent, incident agent and analyst, problem agent and analyst - Incident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rate - First and second-line support: remote and on-site support - Recording & tracking incident information - Recording & tracking Problem...

The future of work is flexible, and so is OneSpan. Our teams have proven that they are able to achieve their goals together while being apart throughout the global pandemic, and we are embracing work flexibility. Many positions and locations will provide you with the choice of in office work, distributed or hybrid. We collaborate with each employee to...

Voor onze klant zijn we op zoek naar een IT support medewerker in Brussel. Je takenpakket zal bestaan uit: - First line en second line support voor eindegebruikers - Installeren en configureren van client hardware en software - Doorverbinden naar third line support of andere teams bij escalatie van incidenten - Ondersteunen van diverse standaard business...

ou just finished your studies? You want to pursue a personal project before launching your professional career? You would like to kick-start your career in a fast-paced and dynamic environment? You might need time and funding to make it happen, apply now to our Support Desk departmentEMVO is a rapidly growing non-profit organisation with a strong emphasis on...

**Vous avez un intérêt, une affinité ou vous êtes passionné par le domaine de l’informatique, alors la proposition que nous faisons devrait vous intéresser.** En tant que Collaborateur Service Desk IT, vous assurrez le support technique de premier niveau. De manière plus concrète, vos missions sont les suivantes: - Vous répondez par téléphone...

**About the role**: Reporting to the IT Service & Operations Manager, the IT Service Desk Analyst for Monument Group is a key role in ensuring the ongoing delivery of IT Services across the Group **Responsibilities**: - Managing & resolving Service Requests and Incidents ensuring timely efficient delivery of quality IT service to the business; - Operate...

Functieomschrijving Voor onze klant zijn we op zoek naar een IT support medewerker in Brussel. Je takenpakket zal bestaan uit: - First line en second line support voor eindegebruikers - Installeren en configureren van client hardware en software - Doorverbinden naar third line support of andere teams bij escalatie van incidenten - Ondersteunen van diverse...

We want to strengthen our team of Process Analyst/Service Desk Lead/Change Manager for our partner based in Brussels. Are you that one-of-a-kind who never shies away from an exciting professional challenge? Then do read on! Because at Pauwels Consulting, we don't just mix and match our consultants and opportunities at random: we actively pursue professional...

**Role: Service Desk Agent** **Location: Brussels, Belgium** **Description**: The following tasks will be performed by external service provider following ITIL framework: - Technical support line 2 (mainly in Oracle) regarding the use of information systems - Release notes of the information systems - High level testing of the information systems (service...

**IT Support Agent (ENG + FR or German) - European Institution** **Are you communicative, driven, people minded and do you have a good experience of 3 years (min.) in IT Support? Well, Sogeti Belgium is looking for you!** **At the moment we are looking for an ' **IT Support Agent **' for a European Institution!** **Nature of the tasks**: - **Service desk...

Internation company | Service Desk Manager | Company Car | Bachelor or Master degree | IT **Your new company** A subsidiary of a well-established financial institution in Belgium **Your new role** - Lead a team of Service Desk Officers - Provide guidance, support, and motivation to the team - Ensure smooth operation of various IT tools utilized within the...

As a technical specialist, you will actively contribute to optimizing IT infrastructures, ensuring service continuity for our clients. **Responsibilities**: **Profile**: - Minimum 2 years of experience in a Windows environment, specializing in user support levels 1 and 2, in a network environment, and with technical support for PCs. - Mandatory Microsoft...

**About the role**: Reporting to the IT Service & Operations Manager, the IT Service Desk Analyst for Monument Group is a key role in ensuring the ongoing delivery of IT Services across the Group **Responsibilities**: - Managing & resolving Service Requests and Incidents ensuring timely efficient delivery of quality IT service to the business; - Operate...

I'm interested IT Support Agent (ENG + FR or German) - European Institution Are you communicative, driven, people minded and do you have a good experience of 3 years (min.) in IT Support? Well, Sogeti Belgium is looking for you! At the moment we are looking for an '**IT Support Agent** ' for a European Institution! **Nature of the tasks**: - Service...

**Function**: - Acting as the** Single Point of Contact** for operational issues and incoming calls requiring escalation beyond the Service Desk team’s capacity - **Monitoring **Service Desk dashboards to ensure timely incident resolution according to business priorities and suggesting improvements or escalating when necessary - Assisting in the...

? Réception d'appels et de courriels, liaison de première ligne avec les clients : agent du service desk, agent chargé des incidents et des demandes. d'incidents et de demandes ? Enregistrement des incidents et des demandes dans l'outil de gestion des services. Enregistrement de tous les les détails pertinents des incidents/demandes de service en...

Location: **BRUXELLES** **#23660** Spécialiste en Support Informatique Rejoins une équipe dynamique et innovante au cœur du secteur du bâtiment, où chaque jour offre de nouveaux défis excitants ! En tant que Spécialiste en Support Informatique, tu seras le maître de notre réseau informatique, garantissant une expérience optimale pour notre...

**Qu'allez-vous faire?**: En tant qu'Expert en Support Informatique, tes responsabilités se concentrent sur deux axes. Tout d'abord, tu assures un support rapide et efficace pour résoudre les problèmes informatiques, du help desk aux défis techniques avancés. Deuxièmement, tu prends en charge la gestion et la configuration du matériel informatique,...