Inside Sales Representative

il y a 1 semaine

Merchtem, Belgique Vivaldis Interim Temps plein

**Functie**: The Inside Sales Representative works in team with the external sales representative. It is his/her responsibility to ensure excellent service and customer communication for a fixed territory or customer's base. opening new accounts (30%) and extend the assortment portfolio with defined existing accounts (70%) is part of the daily work. Supporting customer satisfaction and loyalty whilst moving the customer to the most efficient sales channel (e.g. online) is very important.
- Acts as the responsible sales person to the assigned customers.
- Administers client data in internal support systems (IT).
- Making offers with correct price calculations.
- Booking orders and educate customers to use our E-Shop.
- Support of the team (External & Internal) with different tasks.
- Uses, primarily, telesales tools knowledge / skills actively and effectively to manage sales across assigned customers and pushes to cross-sell the sealing assortment.
- Ensure the proper sales channel assignment of the customers, especially with the aim of digital rate increase, meaning online migration.
- Leads Customer Relationship Management, representing our company interests towards the customer, representing customer's requirements. Ensures speedy handling of customer complaints and enquiries.
- Identifies, manages and successfully conclude sales opportunities by persuading and influencing customers to choose our products and services.
- Reports periodically with the external sales on his/her sales project portfolio.
- Responsible for an efficient handling of all occurring sales activities.
- Work under pressure to get order out on time.
- Flexibility to multi-task as member of small team.
- Working together with Internal Sales Team, External Sales, Operation Manager

**Profiel**:

- You must have a technical / commercial background, sales and tele selling training.
- Prior sales experience with technical products (B2B) min. 2 years.
- Excel and It knowledge is required.
- Internal and external communication skills
- Self-driven and high self-motivation
- Being ambitious, persuasive, open-minded, reliable and the ability to take ownership.
- You must have strong presentation skills, social competences, analytical skills.
- Speaks fluent English (spoken and witten), other languages e.g. Dutch, French, Chinese... are a big plus.

**Wat je van ons krijgt**:

- After a successful interim period, you will receive a contract of indefinite duration
- A market conforming salary
- Opportunities to develop yourself further.

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