Team Leader Logistics
il y a 3 semaines
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.
**Discover Impactful Work**:
Ensures efficient and effective operations of the department and is responsible for quality within the section. Participates in the daily operations of the Study Maintenance team, Shipping assistance team and Tracking team or where needed and follows up on complaints/issues until resolution. Provides training for new personnel or when new processes are implemented. Follows up on training documentation of the teams. Attends study protocol meetings and educates staff on issues requiring attention. Creates work schedule and holiday planning for the teams.
**Education and Experience**
Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years).
Proven leadership skills
**Knowledge, **Skills** and Abilities**:
- Knowledge of Good Clinical Practices
- Staff motivator
- Strong attention to detail
- Strong organizational and accurate data entry skills
- Proficient computer skills
- Effective negotiation, problem resolution skills, critical thinking
- Excellent verbal communication skills
- Maintains confidentiality of client protocols and study data
- Expert knowledge of site services and investigational products
- Superior analytical, interpersonal and time management skills
- Ability to work in a collaborative team environment
**Additional **/ Specific
**Responsibilities**: but not limited to**:
- Manage Logistics Coordinators - Study SetUp
- Manage assignment of studies to Logistics Coordinators Study Setup
- Manage processing overdue orders overview
- Courier Assignment Template
- Study Setup Checklist
- CDC Permit and Starterpacks
- Proforma Country Overview
- Sample Management Proforma Invoice Template
- Provides training to new staff members and upon implementation of new process or guidelines
- Evaluates performance and identifies and corrects performance problems
- Manages escalations related to Study Setup and escalates and involves management and/or appropriate department
- Coordinates the review and action required on custom reports
- Manage Quality Events
- Proforma Invoice Template
- Starterpacks and Kit specifications
- Manage K Drive and Kit vendor document repository
- Coordinate IATA Certification for the Logistics Coordinators
- Manage Proforma Invoice
- Coordination with PM/IOR
- Manage Setting Systems Courier TAT
- Budget Review
- Supports and acts as the backup for the Team Lead Site Service_Tracking&Maintenance and for the (Associate) Manager Global Site Services
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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