Operational Manager

Il y a 4 mois


Kontich, Belgique Gf Dienstencheques Temps plein

Group-f begon als hecht familiebedrijf in 2004, en dat is het tot op heden nog steeds. Ondertussen zijn we verder uitgegroeid tot een gevestigde waarde in de facilitaire sector met 5 pijlers: Dienstencheques, Professionele Cleaning, Aviation, Hotel Cleaning en Rental.Bij Group-f zetten we onze werknemers, onze helden, op de eerste plaats Want zij dragen niet alleen een steentje bij tot de successen van vandaag, maar bouwen ook mee aan de grote ambities van morgen.

Group-f, dat is ‘heroes for heroes’

**Bedrijfsdetails**:

- Group-f is een innovatief en toonaangevend familiaal service bedrijf in de facilitaire sector met een omzet van 70 miljoen en 2286 medewerkers, bestaande uit 3 pijlers:

- **Cleaning en Facility** (met specialisaties in Hotel-en luchtvaart sector),
- **Dienstencheques** en
- **Rental**.

Onze missie bestaat erin om samen met onze enthousiaste medewerkers een efficiënte en duurzame dienstverlening op maat aan te bieden. Hiermee ontzorgen we onze klanten zodat zij zich kunnen focussen op hun corebusiness.

Voor de regio Antwerpen zoeken wij een **“Operational Manager“**

**Wat ga je doen?**:
Als Operational Manager heb je een heel divers takenpakket, met als rode draad “het aansturen en verbeteren van de dagelijkse werking van onze Cleaning & Hospitality afdeling voor de regio Antwerpen.

Jou taken bestaan uit:

- Je staat in voor de **organisatie** en **coördinatie** van de **activiteiten van het team**. Jouw team bestaat uit onze Cleaning & Hospitality coaches gouvernantes, supervisors en housekeeping medewerkers
- Je **onderhoudt** actief jouw **klantencontacten** en bouwt zo waardevolle **klantenrelaties** op
- Je **detecteert up
- en cross-selling opportuniteiten** en onderneemt hiervoor de juiste actie
- Je ziet toe op de **rentabiliteit** van de projecten door middel van rentabiliteitscontroles
- Je bewaakt en verbetert de **kwaliteit** van de dienstverlening
- Je bent waakzaam voor het **continu inzetten op optimalisatie** van werkomstandigheden
- Je bent verantwoordelijk voor werving en selectie in samenwerking met onze recruiter
- Je **functioneert en rapporteert** onder rechtstreekse leiding van de **COO**

**Wie ben jij?**:

- Onze bedrijfscultuur is eerder een vlakke structuur, met een doorgedreven hands-on en no
- nonsens mentaliteit. Daar zijn we trots op Aangezien wij fier zijn op het bestaande team, willen we graag aftoetsen of jij met jouw DNA er in past.
- Je hebt ervaren en bewezen **management skills**:

- Je bent een echte **team-player**:

- Sterk inzicht in **planning en organisatie**:

- Je hebt een **klant
- en oplossingsgerichte aanpak** waarbij klanttevredenheid jouw ultieme doel is

**Wat krijg jij?**:

- Een
- **fulltime**
**contract van onbepaalde duur**, verder kun je rekenen op een veelzijdig loonpakket
- ** met **naast
- ** een competitief salaris **ook:

- Maaltijd
- en ecocheques
- Hospitalisatieverzekering van DKV
- Een bedrijfswagen met tank/laad kaart
- Flexibele werkuren
- 32 vakantiedagen
- Je komt terecht in een fijn en warm team binnen een hecht familiebedrijf met wekelijkse lunchdates.



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