Managed Service Manager
il y a 1 mois
Come join us
state-of-the-a rt Security solutions - to transform their businesses.
Skills and experiences
- Experienced project manager and Scrum Master with over 5 years of hands-on Scrum experience.
- Knowledgeable in Scaled Agile practices (SAFe, LeSS) and Agile methodologies (Kanban, Lean, XP).
- Practical experience with Cloud Managed Services (Azure, AWS, GCP) and understanding of networking, hosting, and big data concepts.
- Practical experience engaging with DevOps teams, tooling, and practices
About you
- Master’s Degree in computer science or related field or equivalent professional experience
- Effective communicator, capable of working with both technical and non-technical staff at all organizational levels.
- Strong leadership, customer service skills, and experience leading Scrum teams, including remote teams and external dependencies.
- Fluent in English
What you'll do
- Act as a delivery lead and project manager to ensure the quality of the delivery and the respect of milestones, planning, finances
- Draft regular status reports about KPIs/SLA fulfillment
- Organize scrum ceremonies, remove blockers from the development team
- Accountable for all divergence regarding the expected quality
- Present regularly the activity reports and the Service improvement plan to the Customer
- Service Management and resource planning
Enjoy your career
Some of the best things about working at Avanade
- Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
- Real-time access to technical and skilled resources globally
- Dedicated career advisor to encourage your growth Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits
Employee Benefits at Avanade | Avanade
A great place to work
- As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look- We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.- Create a future for our people that focuses on
- Expanding your thinking - Experimenting courageously - Learning and pivoting- Inspire greatness in our people by
- Empowering every voice - Encouraging boldness - Celebrating progress- Accelerate the impact of our people by
- Amazing the client - Prioritizing what matters - Acting as one
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