Technical Support Specialist/expert
il y a 2 semaines
**Passionate people create exceptional things**
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
**Join us on our journey for a better tomorrow.**
**The Role**
As Technical Support Specialist / Expert, it will be your mission to solve complex technical issues and to represent the service division during the development projects of new products. You will ensure we understand our customer's needs and that we provide the equipment and services to support those needs.
Key responsibilities include:
- Offering 3rd line technical support in solving complex technical issues at customer site. As such, your main point of contact will be the local support specialist who takes care of the 2nd line support. You may be required to go on-site if problems cannot be solved locally.
- Continuously improve the product quality by a proactive reporting follow up. This includes analyzing warranty reports, failure reports and the behavior of our connected equipment. You are the driving force in the technical committee meetings (TCM) and participate in the product quality meetings (PQM)
- Play an active role in the product development to assure the highest level of serviceability and lowest lifecycle cost by giving a strong involvement in the project team meetings (PTM and PCM)
- Develop and provide technical training, troubleshooting guidelines, video instructions,in line with our divisional strategy.
- Collaboration with different departments (marketing, engineering, production,...)
You will report to the technical support manager.
**What you can expect from us?**
A friendly, family-like atmosphere with plenty of opportunities to grow and develop. Atlas Copco has a culture known for respectful interaction, ethical behavior and integrity. You have the ability to realize your ideas and to make an impact.
This function offers you new challenges and new things to learn every day. You have access to global job opportunities, as part of the Atlas Copco Group.
- Additional information_
**What we expect of you?**
Educational:
- Bachelor / Master in engineering or equivalent through experience.
**Experience**:
- Technical affinity is a must. Experience with compressed air installations, air treatment products,... is considered a strong plus.
- Software skills: MS Office, SharePoint,
Knowledge:
- You are fluent in English, both spoken and written, for collaboration in multinational teams. An additional language is considered a plus.
- Technical knowledge of compressors or air treatment products is considered a strong plus.
Personal:
- You are customer oriented and have a strong drive to solve issues as quickly as possible.
- A pragmatic approach to new challenges and the ability to rapidly switch tasks depending on priorities.
- Working as part of a team to find the best solution to a challenge.
- Driving your own work and willing to take on new projects and bigger tasks when the opportunity arises.
- You are eager to learn.
- Short trips abroad are not a problem for you.
**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
-
Technical Support Specialist
il y a 1 semaine
Antwerpen, Flandre, Belgique Parallel Consulting Temps pleinAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Parallel Consulting. As a Technical Support Specialist, you will be responsible for providing multi-vendor hardware maintenance and support for desktops, laptops, and associated equipment.Key Responsibilities:Provide hardware maintenance services using dedicated...
-
Technical Support Specialist
il y a 3 jours
Antwerpen, Flandre, Belgique IKO Waterproofing and Insulation EU Temps pleinIKO Waterproofing and Insulation EU is seeking a skilled Technical Support Specialist to join its Global IT Service Desk team.About the RoleThis challenging position involves providing first-level response, triage, and troubleshooting for IT support requests across multiple channels and global locations. The ideal candidate will be able to deliver...
-
Cranes Technical Specialist
il y a 4 semaines
Antwerpen, Flandre, Belgique U-People B.V. Temps pleinCranes Technical Specialist (ship repair projects)Do you have experience with offshore cranes and a passion for technical excellence? We are looking for a Cranes Technical Specialist to support the performance of crane systems on offshore vessels for a leading company in the industry. Ready to take on this exciting challenge? Keep readingFunctieAs Cranes...
-
Technical Support Specialist
il y a 2 semaines
Antwerpen, Belgique Mazda Motor Belux Temps pleinVerantwoordelijkheden: Als Technical Support Specialist zal je een uitdagende en veelzijdige functie opnemen: - Je verwerkt complexe en uitzonderlijke technische vragen vanuit het Mazda dealer netwerk en fungeert als eerste aanspreekpunt voor de verdelers mbt tot technische, garantie en homologatie gerelateerde vragen om een goede verstandhouding tussen de...
-
Technical Support Specialist
il y a 2 semaines
Antwerpen, Belgique Impact NV Temps pleinOnze klant is een toonaangevend bedrijf in isolatie en energiezuinige dakprodcuten, met wereldwijde bekendheid. **Functie**: Als technical support specialist biedt je technische ondersteuning aan diverse divisies en departementen binnen de groep. Je bent het aanspreekpunt voor het uitvoeren van technische berekeningen ter ondersteuning van de technische...
-
Technical Support
il y a 3 semaines
Antwerpen, Flandre, Belgique TN Belgium Temps pleinFunctieomschrijvingDit bedrijf is specialist in afvalbeheer en zoekt een Technical Support voor het onderhoud en de optimalisatie van installaties. Als Technical Support ben je dé schakel voor het onderhoud en de optimalisatie van technische installaties en equipment. Je taken omvatten onder andere:Onderhoud en samenwerking:Het veilig uitvoeren van...
-
Technical Support Manager
il y a 2 semaines
Antwerpen, Belgique Atlas Copco Airpower N.V. Temps pleinOur solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. **Join us on our journey for a better tomorrow.** **Your Role** You will provide active support to our...
-
Technical Support Specialist Insulations
il y a 2 semaines
Antwerpen, Belgique IKO Industries Ltd Temps plein**Functie**: Als Technical Support Specialist Insulations ondersteun je de commerciële afdeling met het opleveren van technische marketing content. Je bent het aanspreekpunt voor het uitvoeren van technische berekeningen ter ondersteuning van de technische afdelingen binnen de internationale Iko groep. **Takenpakket**: - Creatief luik_:_ Je ondersteunt...
-
Senior Support Specialist
il y a 3 jours
Antwerpen, Flandre, Belgique Nobi Smart Lights Temps pleinOur MissionNobi Smart Lights is a rapidly growing Belgian scale-up on a mission to empower senior citizens. Our innovative smart light detects falls and helps prevent them, enabling seniors to live independently with dignity.We're looking for a Senior Support Specialist to join our team and make a difference. As the first point of contact for international...
-
Service Technieker Rollend Materiaal
il y a 3 semaines
Antwerpen, Belgique Technical Talents Temps plein**Introductie**: Waarom meer dan 200 Technical Experts intekenden? Bij **Technical Talents**; de specialist in **technische outsourcing**; sleutelen wij sinds 2003 **sámen** aan jouw toekomst! Er ligt wat voor jou klaar: - Een **vast contract** of **onderaannemingsovereenkomst** in combinatie met boeiende langetermijnprojecten die we samen kiezen Vragen?...
-
Electrical Technical Specialist
il y a 4 semaines
Antwerpen, Flandre, Belgique U-People B.V. Temps pleinElectrical Technical Specialist (ship repair projects)Do you have a strong background in maritime electrical systems and a passion for innovation? We are looking for an Electrical Technical Expert to optimize and maintain navigation and communication systems on vessels for a leading company in the offshore industry.FunctionAs Electrical Technical Specialist,...
-
Customer Support Specialist
il y a 3 semaines
Antwerpen, Flandre, Belgique Motork Temps plein3 days of onboarding in Milan (expensed by the company)21 holidays + national bank holidaysPrivate medical insuranceIndividual training pathsOpportunity to develop and move within the companyNational and international mobility optionsYearly team activitiesWhat you can expect from the recruitment process:Hiring Manager interview in EnglishPeer...
-
Implementation Support Specialist
il y a 3 jours
Antwerpen, Flandre, Belgique benerail Temps pleinAbout the Role">We are seeking an enthusiastic and hands-on Implementation DEV Support professional to join our team at benerail. As a key member of our Distributor Success team, you will play a crucial role in helping our distributors navigate the implementation of our API's.As the first point of contact for our distributors, you will be responsible for...
-
Technieker Outsourcing
il y a 2 semaines
Antwerpen, Belgique Technical Talents Temps plein**Introductie**: Waarom meer dan 200 **Technical Experts **(Storingstechniekers, Onderhoudstechniekers, Mechaniekers, Industrieel Elektriciens, Service Techniekers) intekenden? Als specialist in de **technische outsourcing** sleutelen wij sinds 2003 samen aan jouw toekomst. Dit doen we door je een brede waaier aan **langetermijnprojecten** aan te bieden...
-
Technical Product Specialist, Antwerp
il y a 3 semaines
Antwerpen, Flandre, Belgique TN Belgium Temps pleinMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious trajectory and serving 90% of the...
-
Technical Support Engineer
il y a 3 semaines
Antwerpen, Flandre, Belgique SAJ Temps pleinResponsibilities: Provide phone and email based problem solving and fault finding support for installers and customers Generating cases via CRM to track and resolve customer enquiries Answering technical product enquiries Liaise with service, sales and repair centre departments to ensure cases are dealt with efficiently Developing, updating and...
-
Technical Support Engineer
il y a 4 semaines
Antwerpen, Flandre, Belgique SAJ Temps pleinResponsibilities: Provide phone and email based problem solving and fault finding support for installers and customers Generating cases via CRM to track and resolve customer enquiries Answering technical product enquiries Liaise with service, sales and repair centre departments to ensure cases are dealt with efficiently Developing, updating and managing...
-
Technical Support Engineer
il y a 3 semaines
Antwerpen, Flandre, Belgique SAJ Temps pleinResponsibilities:Provide phone and email based problem solving and fault finding support for installers and customersGenerating cases via CRM to track and resolve customer enquiriesAnswering technical product enquiriesLiaise with service, sales and repair centre departments to ensure cases are dealt with efficientlyDeveloping, updating and managing technical...
-
Technical Service Requirements Expert for Mobile
il y a 2 semaines
Antwerpen, Belgique Dematic NV Temps pleinAs part of the global service team within KION Mobile Automation the Technical Service Readiness Expert is mainly involved in the development projects for new automated solutions and acts as an interface between R&D and the service stakeholders from the KION Operating Units. The main responsibility lies in defining the service requirements in close...
-
Customer Support Specialist
il y a 5 jours
Antwerpen, Flandre, Belgique Nobi Smart Lights Temps pleinWho We AreWelcome to Nobi, a rapidly growing Belgian agetech scale-up on a mission to empower senior citizens to enjoy life with peace of mind. Our innovative smart light detects falls and helps prevent them—only the start of endless possibilities. We're passionate about enabling seniors to live independently, happily, and with dignity, whether at home, in...
