Customer Service
Il y a 7 mois
At Terumo, we enhance lifesaving medical technologies for the benefit of society. Are you eager to contribute to people's health and patients' wellbeing? We'll challenge you to become a master in your field of expertise. You can invest your talents in balance with your personal aspirations - live and work in harmony. Built on our Japanese origins; we are driven by respect, ownership and continuous improvement. It is at the heart of everything we do. This is how we make a difference in the lives of patients, customers and associates._
**Department Info**:
The Sales Administration team Terumo Deutschland is part of the Customer Service team and is responsible for administrating and coordinating pricing, contracts, consignment, rebates and customer master data. The role is an interface between Customer Service, Finance and Sales and coordinates relevant information related to contract management, orders, consignment inventory and rebates.
**Job Summary**:
As Customer Service & Administration Specialist for Terumo Deutschland your activities will be mainly focussed on administrative contract management in support of our local sales organisation. Together with the team you will manage and follow-up contracts and master data in our SAP system, to ensure all customer data is up to date and all contract information related to pricing and billing are correct. For Germany you will follow-up on the consignment and GPO business and support the sales organisation in inventory checks. You will make sure all customer data and contract information in our systems (SAP) are correct and up to date and follow-up with the responsible commercial teams in case of any issue.
**Responsibilities**:
**Customer Master Data**
Maintenance of Customer Master Data in the Terumo Europe SAP system
**Pricing and Quotation Management**
Handling pricelists and maintain correct pricing in SAP
Create sales offers and registration of commercial contracts
Sporadic support in consolidating tender related information
**Rebate Agreements**
Analyse and create bonuses in SAP and communicate these to the responsible sales teams
**Consignment Management**
Manage and follow-up consignment contracts in SAP
Inventory evaluations and tracking of discrepancies
Manage consignment returns
**J-SOX Controls**
Participate and support monthly controls related to J-SOX legislation
**Profile Description**:
A commercial training is required for this position (Kaufmännische Ausbildung)
Professional knowledge of English both written and spoken
Advanced in using MS Excel
Familiarity with SAP will be considered a plus
Proactive, self-reliant and structured work ethic
A team
- and service-oriented mindset
**Offer**:
At Terumo, we believe in offering more than just a job. It's an opportunity to make a difference, contribute to society, and be a part of our passionate and high-performing team.
**Rewards That Match Your Dedication**: We offer a competitive salary and benefits package that sets the benchmark for rewarding your commitment.
**Join a Passionate Team**: Become a valued member of our passionate and high-performing team where everyone is treated with respect. We are dedicated to maintaining and continuously improve our diverse, equal, and inclusive work environment.
**Invest in Your Development**: At Terumo, we invest in our associates by providing a wide range of development opportunities to help you grow both personally and professionally.
**Work-Life Flexibility**: Experience a hybrid way of working that balances office and home-based work to the fullest.
**Connect with Us**: During the recruitment process, you'll have the opportunity to engage in meaningful conversations with the hiring manager and other enthusiastic Terumo associates.
Ready to Make a Difference? Are you curious and ready to explore the possibilities at Terumo?
Watch our Corporate Video or visit our website to learn more. Your journey to a fulfilling career starts here.
**Contact Person**:
Lukas Uytterhaegen - Talent Acquisition Business Partner EMEA
- Terumo Europe is a core player in the EMEA healthcare market. We are a strong actor of the Terumo Corporation (Japan), producing, distributing, marketing and selling a vast range of medical devices. Terumo Europe EMEA headquarters and production facilities are located in Leuven (Belgium) with sales and marketing offices across the EMEA region._
-
Customer Service Representative
Il y a 7 mois
Leuven, Belgique Terumo Europe Temps pleinAt Terumo, we enhance lifesaving medical technologies for the benefit of society. Are you eager to contribute to people's health and patients' wellbeing? We'll challenge you to become a master in your field of expertise. You can invest your talents in balance with your personal aspirations - live and work in harmony. Built on our Japanese origins; we are...
-
Customer Service Assistant
Il y a 6 mois
Leuven, Belgique GC Europe Temps plein**GC Corporation** was founded in 1921 in Japan and has developed itself into one of the most prominent companies in the development, production and distribution of a very wide range of dental products. Since 1972 GC Europe NV, our European Headquarter is located at the Researchpark Haasrode in Leuven. **GC Europe NV** supports and leads our different...
-
Customer Service Assistant
il y a 2 jours
Leuven, Belgique GC Europe Temps plein**GC Corporation** was founded in 1921 in Japan and has developed itself into one of the most prominent companies in the development, production and distribution of a very wide range of dental products. Since 1972 GC Europe NV, our European Headquarter is located at the Researchpark Haasrode in Leuven. **GC Europe NV** supports and leads our different sales...
-
Customer Service Officer
il y a 3 jours
Leuven, Belgique Robert Half Belgium Temps plein**Robert Half** is momenteel dringend op zoek naar een **Customer Service Officer** (m/v/x) voor een bedrijf gelegen in **regio** **Leuven**. **Robert Half** is momenteel dringend op zoek naar een **Customer Service Officer** (m/v/x) voor een bedrijf gelegen in **regio** **Leuven**. Onze klant is actief in de **productiesector. **Het gaat om een...
-
Customer Service Manager Emea
Il y a 4 mois
Leuven, Belgique Tomra Temps plein**Company Description** TOMRA Food is a multinational organisation and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximise food safety and minimise food loss by making sure** Every Resource Counts**, has been our strength for over 50 years. At...
-
Customer Service Supervisor France
il y a 3 jours
Leuven, Belgique Terumo Europe Temps pleinAt Terumo, we enhance lifesaving medical technologies for the benefit of society. Are you eager to contribute to people's health and patients' wellbeing? We'll challenge you to become a master in your field of expertise. You can invest your talents in balance with your personal aspirations - live and work in harmony. Built on our Japanese origins; we are...
-
Customer Service Representative
il y a 2 jours
Leuven, Belgique OMEXCO NV Temps plein**Omexco **is a dynamic sme in the Leuven Area that designs, produces and exports high-end wallcoverings worldwide, and is looking for a **full-time customer service representative** **function** You will provide a complete service to our customers all over the world. You are the link between the customers, the warehouse and the transport companies. You...
-
Customer Services Officer
il y a 6 jours
Leuven, Belgique Talentus Temps pleinDe** HR-experten** van **Talentus** brengen jou in contact met je toekomstige werkgever. Deze gepassioneerde specialisten werken voor middelgrote Belgische ondernemingen. Zij maken er hun missie van om** jouw talent** te laten openbloeien in een job die je als gegoten zit. **Functie**: Als **Customer Services Officer** krijg je heel wat...
-
Customer Service Representative
Il y a 7 mois
Leuven, Belgique Talentus Temps pleinDe **HR-experten van Talentus** brengen jou in contact met je toekomstige werkgever. Deze gepassioneerde specialisten werken voor middelgrote Belgische ondernemingen. Zij maken er hun missie van om **jouw talent** te laten openbloeien in een job die je als gegoten zit. **Functie**: Als **Customer Service Representative** krijg je heel wat...
-
Customer Service Representative
Il y a 7 mois
Leuven, Belgique Talentus Temps pleinDe **HR-experten van Talentus** brengen jou in contact met je toekomstige werkgever. Deze gepassioneerde specialisten werken voor middelgrote Belgische ondernemingen. Zij maken er hun missie van om **jouw talent** te laten openbloeien in een job die je als gegoten zit. **Functie**: Als **Customer Service Representative** krijg je heel wat...
-
Customer Service Representative
Il y a 6 mois
Leuven, Belgique 3D Systems Leuven Temps plein**ABOUT 3D SYSTEMS LEUVEN** 3D Systems Leuven is a dynamic and leading enterprise, specialized in 3D Printing of metal components. 3D Systems Leuven is not only a technology developer but also a technology user (production company). This makes us a strong innovation partner for clients in the industrial, medical and dental sector. With this technology, we...
-
Customer Service Representative
Il y a 7 mois
Leuven, Belgique Talentus Temps pleinDe **HR-experten van Talentus** brengen jou in contact met je toekomstige werkgever. Deze gepassioneerde specialisten werken voor middelgrote Belgische ondernemingen. Zij maken er hun missie van om **jouw talent** te laten openbloeien in een job die je als gegoten zit. **Functie**: Als **Customer Service Representative** krijg je heel wat...
-
Customer Service Representative
Il y a 7 mois
Leuven, Belgique Robert Half Belgium Temps pleinRobert Half is momenteel op zoek naar een **Customer Service Representative** voor één van haar klanten gelegen in **Leuven**. Robert Half is momenteel op zoek naar een **Customer Service Representative** voor één van haar klanten gelegen in **Leuven**. De firma is actief in de **medische sector**. Als Customer Service Representative ben je het eerste...
-
Customer Service Specialist
Il y a 6 mois
Leuven, Belgique HAYS Temps pleinLeuven | Medical sector | German - English - French or Dutch | International environment | 1102831 **Your new role** Customer Service Specialist wanted for an international company in Leuven! **Your profile** **The working conditions** What can you expect? - Attractive monthly salary - Meal vouchers - 20 vacation days + 12 extra ADV days - Bonuses - Super...
-
Customer Service Advisor
il y a 9 heures
Leuven, Belgique Itzu Jobs Temps plein**Customer Service Advisor**: We zijn op zoek naar een multi getalenteerde medewerker voor onze klant in Leuven. Heb jij een kloppend hart voor customer service en is adviseren en klantgericht zijn jouw sterkste punten? Dan zijn we zeker op zoek naar jou. **Taken & profielen**: - Je bent het eerste aanspreekpunt van de klant, in het Nederlands of Frans. -...
-
Customer Service Medewerker
Il y a 7 mois
Leuven, Belgique HAYS Temps pleinLeuven | Customer Service | Homeworking | Vast contract | 1102136 **Over de organisatie** Welkom in een bloeiend **IT-bedrijf** dat volop in groei is! Niet ver geleden van het bruisende station van **Leuven,** bieden zij jou niet alleen een leuke functie, maar ook een **uitgebreide opleiding** en de steun van collega’s. Je vindt er een **stabiele...
-
Customer Service Representative France
Il y a 7 mois
Leuven, Belgique Terumo Europe Temps pleinAt Terumo, we enhance lifesaving medical technologies for the benefit of society. Are you eager to contribute to people's health and patients' wellbeing? We'll challenge you to become a master in your field of expertise. You can invest your talents in balance with your personal aspirations - live and work in harmony. Built on our Japanese origins; we are...
-
Customer Service Representative Italy
Il y a 2 mois
Leuven, Belgique Terumo Europe Temps pleinAt Terumo, we enhance lifesaving medical technologies for the benefit of society. Are you eager to contribute to people's health and patients' wellbeing? We'll challenge you to become a master in your field of expertise. You can invest your talents in balance with your personal aspirations - live and work in harmony. Built on our Japanese origins; we are...
-
Customer Service Medewerker
il y a 4 jours
Leuven, Flanders, Belgique Unique Leuven Temps pleinHet bedrijf is gelegen vlak bij het station van Leuven. Functieomschrijving Als Customer service medewerker ben je het eerste aanspreekpunt voor gebruikers en help je hen bij vragen of problemen. Jij zorgt voor een glimlach met jouw duidelijke, vriendelijke en oplossingsgerichte aanpak.Je verantwoordelijkheden:Beantwoorden van vragen via e-mail (geen...
-
Customer Service Representative
il y a 3 jours
Leuven, Belgique nVent Temps pleinWe’re looking for people who put their innovation work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. - WHAT YOU WILL EXPERIENCE IN THIS POSITION: - In this position, you will get to: - Receive and answer customer...
